My Apple Developer Program enrollment has been stuck for several weeks and I can't get a response through any channel. Hoping someone from Apple can flag this internally. Situation: The enrollment fee is already paid — authorized and showing as completed on my card. My government-issued photo ID was uploaded earlier, before I made the payment. Developer Support (Case #102982502169) emailed asking me to re-upload my ID via https://developer.apple.com/contact/file-upload/ — but that link redirects to /contact/file-upload/ineligible and shows "Sorry, you don't have access. Your account isn't authorized to upload files", even when I'm signed in as the account holder. So I physically cannot complete the step they asked for. What I've tried: Replied to the email thread (Case #102982502169, Case #103012285256, Case #103015741490) multiple times — no response. No phone/callback option is offered for my account. Apple Support chat confirmed they have no way to escalate to the developer team. Could someone please either enable the file upload for my case, or confirm my ID is already on file so enrollment can be completed? Case #102982502169. Happy to provide any details. Thank you.

Hello, I'm hoping an Apple staff member or someone who has hit this before can help. Situation: I enrolled in the Apple Developer Program (Organization) through the Apple Developer app on my Mac, signed in with my organization's Apple Account. Apple approved the enrollment and let me continue about a week ago. On the next page (payment), the account shown was a different Apple Account, my personal one that is signed in to macOS. I did not pay. Since then, tapping "Continue Your Enrollment" only shows: "Unable to Continue. Contact support at https://developer.apple.com/contact/." What I've tried (same result each time): Restarting the Mac Signing out and back in inside the Developer app Trying on a separate personal iPhone Support status: Case ID: 103014710787 I emailed support and sent a follow-up on the same case, with no reply yet. Phone support shows "currently unavailable" for me in India. I reached them by phone a couple of weeks ago, but not since. What I'm asking: Can someone from Apple confirm the approved enrollment is still linked to my organization's Apple Account and reset the enrollment state so I can continue to payment? Has anyone else seen this after an account mismatch at the payment step, and did anything fix it on your side? I'm happy to share screenshots if useful. Thank you!

Hello, I completed enrollment and paid for the Apple Developer Program on Oct 22nd, but my account still does not show an active membership. I have not received an explanation of what is holding up the enrollment. I opened a Developer Support case on October 25 and sent a second request on November 2. Both were acknowledged, but I have not received a substantive reply or status update. I also called general Apple Support, but they said they could not help with Developer Program enrollment or transfer me to Developer Support. I haven’t found a direct phone option for the Developer Support team. Could someone advise what I should check on my side, and whether there is an official way to have a paid enrollment reviewed or escalated? If you’ve resolved a similar issue, I’d appreciate hearing what helped. I can provide my case numbers and payment confirmation through Apple Support if needed. Thank you.

My Apple Developer enrollment has been stuck under review for almost 3 months. I've contacted Apple Support multiple times but haven't received a response. Case number: 103017118524 Has anyone experienced this or found a solution?

Dear Apple Team, please help me i have requested for support but I'm not getting any response for over a week now case ID: 103011816556 what do i do?

I am tasked to transfer an app from one Apple account to another Apple Account, but there is a persistent issue. One of the app transfer criteria is still marked as unmet, even though I have completed the necessary steps: “TestFlight Beta Testing. You must first remove all builds and testers from the app you want transferred and clear each information field below Test Information.” --> I have removed all testers and expired all builds, but this criterion is still marked as unmet. Does someone know what could couse this issue and how to overcome it? The Apple support team is not responding for more than 2 weeks now.

Hello, I opened support case 103008202171 on October 25, but I still have not received any email response or update. I also called Apple Support, but they told me they could not help and that Developer Support only communicates by email. My issue: • The “Enroll Now” button is disabled in the Apple Developer app. • On the website, I get this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also have a question about my account country. My Apple account country is set to the United States because my RedotPay card only works when the store country is set to the USA. However, I am Tunisian, I live in Tunisia, and my trusted phone number is a Tunisian number. For a personal Apple Developer account, can I keep the United States as my account/store country because of the RedotPay card, and then provide only Tunisian identity and residence documents during verification? Or will this cause a problem with enrollment? Please check my case and let me know what I should do. Thank you.

I’m trying to upload an iOS app to TestFlight for an existing organization team, but I’m stuck in an agreement/access loop. What I see: • App Store Connect lists my account as “Account Holder, Admin” for the organization. • Our existing apps are visible in App Store Connect. • A banner says the Account Holder must accept the updated Apple Developer Program License Agreement. • Following the account link opens developer.apple.com/account, but that page only shows “Join the Apple Developer Program” and “Enroll today.” • There are no membership details, organization team selector, or agreement acceptance button. • Certificates, Identifiers & Profiles shows “Access Unavailable.” What I’ve already tried: • Confirmed that I’m using the same Apple Account on both websites. • Signed in again using a fresh Chrome Incognito session — same result. • Signed back into Xcode. The organization team appears, but access to Certificates, Identifiers & Profiles is still unavailable. App Store Connect also shows the Free Apps Agreement as “Active (New Agreement Available).” I haven’t been able to verify the actual membership expiration date because the Developer portal does not show membership details. The app builds successfully without code signing, but I cannot complete provisioning and upload it to TestFlight. I’ve already opened a case with Apple Developer Support and am awaiting a response. Has anyone resolved this exact situation? Was it a membership renewal issue, an account-to-team association issue, or something else? Is there an official way to access the agreement or membership details when the Account Holder sees only the enrollment page? Any experience or guidance from Apple staff would be appreciated.

Hi everyone, I have been trying to enroll in the Apple Developer Program since 28 August 2026, and my issue is still not resolved. For over a month now, Apple Developer Support has not replied to me at all. I have emailed Developer Support many times, submitted my ID when they asked for it and followed every step they gave me. Still, no response. I have also called Apple Support 6 times and used chat support 3–4 times. Every time I am told they have no link to the Developer team and that I can only reach them by email. But the Developer team does not answer email, so I am stuck with no way forward. My app is ready to launch and I have already spent money on marketing. Every day of delay adds to my financial loss. I am ready to provide any verification Apple needs. If my enrollment cannot be completed, they should at least tell me. Leaving a developer with no reply for over a month is very shameful behavior from the Apple Developer team. Case ID: 102973162608 Latest Ticket: 103011417221 Has anyone else faced this? How did you finally get a response from the Developer team? Any advice would really help. Thanks, Shaher Yar

Hello, I've been trying to enrol in the Apple Developer Program as an organisation since July 2026 – four months now. Enrollment ID: G7M5HB8UAX Case IDs: 103009024709 (latest), 102935334509 The enrolment is approved and my account shows "Pending – Purchase your membership", but the payment has been declined three times with no reason given. The card works normally everywhere else. I've stopped retrying so the account isn't flagged. I can't reach anyone to fix it: Two callbacks today: about 2 hours on hold each time, then the call was answered and immediately cut off. My support message has had no reply. Our iPhone app is ready and waiting only on this. Could someone from Developer Program Support tell me why the payment is declining, or offer another way to pay? Thank you

Hello everyone, I’m trying to enroll in the Apple Developer Program as an individual developer, but I’m unable to complete the enrollment process because Apple displays the following error: “We are unable to process your request. An unknown error occurred.” Here is what I have done so far: Started the Apple Developer Program enrollment process as an individual. Reached the Review and Accept page for the Apple Developer Program License Agreement. Accepted the agreement and clicked Continue. Received the error above, preventing me from completing enrollment. Contacted Apple Developer Support by email twice, but I have not received a resolution. My support case is listed under Membership and Account - Program Enrollment. My latest email was sent on October 29, 2026, and my earlier email was sent on October 23, 2026. It has now been approximately two weeks since I first contacted support, and I still cannot proceed. The phone support option is also unavailable to me. I am an individual developer, not an organization. I simply want to complete my enrollment so I can publish my app on the App Store. Has anyone experienced the same enrollment error, particularly after accepting the license agreement? If so, how did you resolve it? I would also appreciate guidance from an Apple Developer Support representative on whether this is an account-specific issue or a technical problem with the enrollment system, and how I can get my existing support case escalated. I have already followed the standard enrollment steps, so I would be grateful for a practical solution or an alternative way to complete enrollment. Thank you for your help.

Hello, I am an individual developer from Türkiye trying to enroll in the Apple Developer Program. What happened: On October 25, I started an Individual enrollment in the Apple Developer app. I scanned clear photos of the front and back of my Turkish national ID card (T.C. Kimlik Kartı). Shortly after, the status changed to "ID Verification Rejected" and the Enroll button became disabled. I cannot retry verification or start a new enrollment. I opened support case 103008001516 the same day. I only received the automatic confirmation, and my follow-up reply has not been answered either. Details: Region: Türkiye Enrollment type: Individual Document submitted: Turkish national ID card Two-factor authentication: enabled VPN: not used I have not created any other Apple Accounts or enrollments. Possible cause: my name contains a Turkish character (ü). My ID shows "SÜLEYMAN" on the front and "SULEYMAN" in the machine-readable zone on the back. I suspect a name mismatch may have caused the rejection. What I am asking: Could my case be routed to the enrollment / identity verification team for a manual review? Should my Apple Account name use the Turkish spelling or the Latin spelling from the ID's machine-readable zone? I am happy to provide any documents Apple requires. I am not asking to bypass verification, only for a supported way to complete it. Thank you, Süleyman

Hey, does anybody expirencing long support responses and long app reviews? My ticket was opened on Oct 17, and I didn't even received automatic reply or something like that, but case is super simple. Also it's a new account and I tried to submit my first application, received a first review after 2 hours and for second one I'm waiting more than 1 week. I start feeling that my account is somewhere in low priority or something, because during last 8 years I don't remember such long app reviews

Hello everyone, I'm experiencing a persistent issue accessing App Store Connect and would appreciate some advice. Despite having an active Apple Developer Program membership, I cannot access App Store Connect. Troubleshooting already attempted: Accessing App Store Connect from an iPhone Accessing the platform through a private/incognito browser window Signing out and back in Confirming that my developer membership is active The issue persists across devices and browsers. Has anyone experienced a similar issue? Is there a known solution, or could this indicate an account provisioning or App Store Connect access problem? Thank you for your help.

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Why do I have to waste 2 weeks for the individual account to be switched to org account , 2 weeks and 2 days ever since I made the first request , you say to me that you will reach me out in 1 business day , why this much wait then? it is insane taht I have to wait this much till I get an answer from you wspecially with how hard it is to contact you over the phone and emails are worthless since you never reply to cases , resolve my issue !!!

Hello Apple Deverloper Support Team & Community, We submitted a request to convert our Apple Developer Program membership (Team ID 3FH3LK2786) from Individual to Organization (case 103007211012). We received the automatic confirmation, but no response since then. We followed up with cases 103009297290, 103012571368 and 103013746929, and none has received a reply. Phone support is not available in my region, so email is my only option. Organization: THE LUMEN CIRCLE (SMC-PRIVATE) LIMITED DUNS Number: 311456069 The certificate of incorporation and tax registration immediately. Could someone from Developer Support please check the status of our request, or let us know if anything else is needed? It will help us alot. Thank you so much.

Hello Apple Developer Team and Community, I am posting here publicly because I have used every official channel available, and after a month my enrollment issue is still unresolved. My emails have gone unanswered for weeks. What happened On 28 August 2026, I tried to enroll in the Apple Developer Program and got this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted Developer Support the same day (Ticket: 20000149763302). On 31 August, Apple told me my trusted device or phone number was associated with an existing Developer or Enterprise account. I followed every step they gave me and removed my device and number from all developer accounts. After getting no reply to my follow-up on 19 September, I opened a new case on 23 September (Case ID: 102973162608). On 25 September, Apple sent the same response again and asked for my ID. I submitted my ID the same day and confirmed that my iPhone is not linked to any developer account. On 29 September, Apple confirmed they had “made the necessary changes” to my account and asked me to continue with enrollment. The new problem On 30 September, I tried to enroll again. My national ID (CNIC) does not include a street number, so the system could not accept the address on it. I entered my postal address instead. After two or three attempts, my ID verification was rejected. I reported this to Apple right away. On 3 October, Apple replied with the same trusted-device message as before, even though that issue had already been resolved on 29 September. I replied the same day and explained that this is a completely different problem. Since then: no response at all I followed up on 1, 2, 5, 7, 8, 12 and 28 October and got no reply. On 30 October, I submitted another ticket (Ticket: 103011417221). I have also called Apple Support about six times and used chat support three or four times. Every time I am told the same thing: “We have no direct link to the Developer team. You must contact them by email.” But the Developer team does not reply to email. I have no way forward. This is very shameful behavior from the Apple Developer team. A company of Apple’s size and reputation should not leave a developer completely ignored for over a month, with no reply, no explanation and no way to reach anyone who can help. Why this matters My app is fully developed and ready to launch. I have already invested in marketing, and I am now more than a month past my planned release date. Every extra day of delay adds to my financial loss and puts all of that work and money at risk. My request I am ready to provide any verification Apple needs, including identity documents, proof of address or anything else. And if there is a reason my account cannot be enrolled, I simply ask to be told. Leaving a developer with no reply for more than a month is not acceptable for a company of Apple’s standing. I respectfully but urgently ask Apple Developer Support to: Review Case ID 102973162608 and Ticket 103011417221 Resolve my ID and address verification issue Reply to me with a clear status or the next steps If anyone in the community has faced and solved a similar problem please help me to responsed back how can i get this issue to be solved, I would really appreciate your advice. Thank you, Shaher Yar

Hi everyone, I’m facing an issue with my iOS app review. Apple rejected it saying the Support URL is not functional, but the page is accessible and shows contact details (email, phone, address). Also, the app login works fine in TestFlight, but Apple seems unable to log in during review. Has anyone faced similar issues with Support URL validation or login during review? Any suggestions on what might be causing this? Thanks in advance.

Region: Türkiye Hello, My Digital Services Act verification has been in review for an extended period of time, and I am unable to proceed. I have submitted my official residence document obtained via e-Government (QR-verified). However, in Türkiye, these documents are only issued in Turkish and cannot be provided in English. To assist with the review, I also included a manual English translation of the document, while keeping the original file unchanged. Despite this, my submission remains in review without any feedback or request for additional information. Has anyone experienced a similar issue with address verification in Türkiye? Is there any specific format or document that Apple accepts in this case? Any guidance would be greatly appreciated. Thank you.