App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Jun ’26
App Stuck in "Waiting for Review" for 4+ Days Despite Multiple Expedited Review Requests
Hello Apple Developer Community, We are experiencing a significant delay with our first production release and would appreciate guidance from anyone who has faced a similar situation or can help escalate this to the appropriate Apple team. Our app, PriceEasy Enterprise, has been stuck in "Waiting for Review" for over 4 days, and the review process has not started yet. App Details: App Name: PriceEasy Enterprise Apple App ID: 6822673059 Version: 1.0 Build: 4 (1.0.3) Current Status: Waiting for Review What we have tried so far: Submitted 4–5 expedited review requests through Apple's official channel. Contacted Apple Developer Support requesting manual escalation. Sent follow-up emails explaining the business impact. Requested a callback from the support team and provided contact details for our Senior Developer and CEO. Unfortunately, we haven't received any meaningful response or update, and the submission remains in the same status. Business Impact: Our company's headquarters is in Houston, Texas, USA, and we serve clients across the US and internationally. This release is important for our business operations and client commitments. The delay is affecting our planned launch. We would appreciate help with the following: Has anyone experienced a similar delay recently? Were you able to get your submission moved into review through Developer Support or another escalation channel? Is there any way to get direct assistance from the App Review Operations team? Can an Apple representative help investigate why the submission has not yet been picked up for review? We understand that Apple needs sufficient time to review every submission. However, given the repeated expedited requests and lack of response, we would really appreciate some guidance or assistance. Thank you for your time and help.
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Resubmission stuck in "Waiting for Review" for 8 days despite an approved expedited review
My app Gaft (Apple ID 6798040496) was rejected on October 27 under 5.1.1(i)/5.1.2(i). I fixed the issues and resubmitted build 60 on October 28, 2026 (submission ID 7a53fa92-fcea-43fb-a0f6-37620fe0eb77). An expedited review was approved on November 2, but the submission (app version, two subscriptions and one in-app purchase) is still in "Waiting for Review" with no messages. Developer Support case: 103002520980. Agreements and banking are active. Could the App Review team please check whether this submission is stuck? Thank you.
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Trickshot stuck in "Waiting for Review" for more than 10 days
Hello, My iOS game Trickshot (Apple ID: 6811020289) has been in "Waiting for Review" for more than 10 days. According to Apple's App Review documentation, 90% of submissions are reviewed in less than 48 hours, so this wait is far outside the stated timeframe. There are no messages in App Store Connect, and all agreements, tax, and banking forms are complete. I have already submitted an expedited review request and contacted App Review through the Contact Us form, with no response to either. Could someone from App Review please check whether this submission is stuck? Thank you.
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W-9 shown for single-member US LLC owned by a non-US individual — should be W-8BEN (disregarded entity)
Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.
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No replies from Apple Support about updating tax information and business type
I’m unable to get a response from Apple about correcting my account information. I’ve submitted support requests through Apple Developer Support and Apple Finance, and followed up by email, but my attempts to get help remain unanswered. As of 4 November 2026, the unresolved issues are: Tax information: I first submitted a correction request on 15 October, 20 calendar days ago. My App Store Connect tax form contains incorrect pre-filled citizenship and residence details that I cannot edit. Business/legal-entity information: I first requested a legal-entity name update on 11 October, 24 calendar days ago. I also submitted a membership business-type review/change request on 27 October, but the issue remains unresolved. Those waiting periods are measured from my first requests, not my latest follow-ups. Without a reply, I don’t know whether my requests are being reviewed or whether Apple needs anything further from me. How can I get these existing requests reviewed and receive a response? Is there an escalation route when support forms and email follow-ups produce no reply? I can provide case numbers and supporting documents privately to Apple. I’ve omitted personal, tax, banking, and account identifiers from this public post. Thank you for any guidance.
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DSA trader verification code never arrives – app stuck “Cannot Sell” in EU
The app is marked as "in distribution" but is still not visible in the EU. Pricing and Availability shows Slovenia “Cannot Sell – Trader Status Not Provided”, when applying for trader status, the trader verification code never arrives (tried Hotmail and Gmail for several days). Please escalate or forward this to the team that handles DSA trader verification.
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App Stuck in Waiting for Review Since October 27 – No Response to Support or Expedited Review Request
Hello Apple Developer Forums, I am seeking guidance regarding a prolonged App Review delay for my iOS app, NOVA GPS Cambodia. App details: App: NOVA GPS Cambodia Version: 13.8.39 (Build 21) Submitted: October 27, 2026 Current status: Waiting for Review As of November 5, the app has been waiting for review for approximately nine days without any status change. I have already taken the following steps: Contacted Apple Developer Support regarding the review delay. Submitted follow-up inquiries but received no response. Successfully submitted an expedited App Review request, but received no confirmation of approval or denial. Contacted Apple Developer Support again to request investigation and escalation. Despite these efforts, the submission remains in Waiting for Review. Our app is designed for customers using compatible GPS tracking devices, and the delay is affecting our planned public launch. My questions are: Is there any additional action I can take to help resolve this prolonged Waiting for Review status? Is there a way to request an investigation or escalation when previous support inquiries and an expedited review request have received no response? Should I keep the current submission active, or is there any official recommendation for this situation? I would greatly appreciate guidance from Apple staff or developers who have experienced a similar issue. Thank you for your assistance.
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Individual enrollment blocked for 4 weeks: app only offers driver's license, web enrollment fails, no reply from support
I'm an EU citizen legally resident in Denmark, trying to enroll as an individual. I've been blocked since October 7 (case 102988764176) and I've run out of routes: Danish Apple Account, Apple Developer app: verification with my Danish driving licence fails. First "not accepted for your region", now "Verification could not be completed at this time. Please contact support." New Apple Account set to Italy, Apple Developer app: the only document offered is a driver's license. Passport isn't selectable, even though the enrollment documentation says passports are accepted in most regions. I hold an Italian passport but no Italian driving licence. Web enrollment with the Italian account: after entering my address and accepting the agreement, I get "We are unable to process your request. An unknown error occurred." Same in Firefox and Chrome. Support has sent one generic troubleshooting checklist. My email of October 19 has had no reply, and a callback I requested on October 28 never came. I've seen similar reports from Germany and Austria where only a driver's license is offered, so this looks like a regional configuration issue rather than a problem with my documents. Could someone from Apple look at case 102988764176, or tell me how to get a manual identity review? Has anyone in a similar situation found a way through?
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Urgent: Critical Production Crash Fix Stuck in "Waiting for Review"; live app unusable for all users
Hello App Review team, Our live app crashes within 15–20 seconds of launch for all users and has been unusable since October 29. The update containing the crash fix has been in "Waiting for Review" since October 31, despite multiple accepted expedited review requests and follow-up escalations through Contact Us. Apple ID: 1450809061 Version: 9.1 (iOS) Submission ID: 097aad7f-e972-4bcc-9521-5d6539727d3f Case ID: 103013406646 Context: The update was previously rejected twice for metadata guidelines only, and both issues were addressed the same day. Each time, Apple confirmed the expedited review, but the resubmission has not yet entered review. Could you please look into this submission and let us know if anything is blocking it, or if any action is needed from our side? Our entire live user base is affected. Thank you for your help.
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App Stuck in Waiting for Review After Multiple Review Cycles and App Review Board Involvement
Hi everyone, I’m looking for advice or assistance regarding an unusually prolonged App Review process. Our application was initially submitted on October 11, 2026. Since then, we’ve completed multiple review cycles, submitted a formal appeal, and communicated directly with Apple’s App Review team following the App Review Board’s involvement. On October 27, we received guidance regarding the remaining adjustments, addressed all the outstanding feedback, and resubmitted the application with the requested supporting evidence. However, our latest submission has now remained in “Waiting for Review” for over eight days, despite an expedited review request and several follow-ups through official support channels. We’re preparing for a coordinated commercial launch, and the continued uncertainty is significantly affecting our launch schedule and commitments to partners. We fully respect Apple’s review process and are simply hoping to understand whether our submission is progressing normally or if additional internal verification is required. If anyone from Apple’s App Review team sees this, we’d greatly appreciate assistance in checking the status of our submission or directing us to the appropriate team. Has anyone experienced a similar situation following App Review Board involvement? Was there a particular escalation channel that helped? Thank you for any guidance.
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Approved Expedited Review Stuck in "Waiting for Review" for 90+ Hours — App ID 6828609335
App: Drip Rides (App ID 6828609335), version 1.0.13 — a new app submission made on October 30, 2026. It has been in "Waiting for Review" since submission and has never moved to "In Review." An expedited review was requested for a timed launch and approved on Sunday, November 1, but the status has not changed since — over 90 hours in "Waiting for Review" in total. We announced a November 2 launch and have missed it. Developer Support case: 103017689548 App Review inquiry case: 30000003909762 (filed today, November 3) Could someone please check whether the expedited review is properly attached to this submission and escalate it to the App Review team for manual assignment? Thank you. — Eric, Drip Rides
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Foreign-owned US LLC stuck on W-9 form, tax team silent for a month
My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.
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No movement on iOS submission since Oct 27, two expedited requests with no reply
Hi, Quizadero 1.1.0 went to App Review on October 27, 2026, and eight days later it still shows "Waiting for Review". In the meantime we asked for an Expedited Review twice, on separate days. Neither request produced a confirmation email or any reply, so we can't tell whether they were received. The wait is holding up our release plans. Submission: App: Quizadero (Apple ID 6813638656) iOS, version 1.1.0, build 9 Submission ID: cfc0cff6-d34c-4298-a879-d03bc1cc1685 Submitted: Oct 27, 2026, 11:34 PM The submission contains one item, the iOS app version 1.1.0 (build 9), currently in Waiting for Review. If someone at App Review can check whether our expedited requests arrived, or pass this submission along internally, we'd be grateful. Thanks, Quizadero Team
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Guideline 3.0.0 price-confirmation message answered Oct 23, no response for 11 days. Status: Rejected
Hi everyone, I submitted my first iOS app on Oct 21. On Oct 23 I got an automated message asking me to confirm the price of an in-app purchase (Guideline 3.0.0). I answered the same day, and I followed up on Oct 28. Since then I've heard nothing. App Store Connect still shows "Rejected" and "Unresolved Issues", and the only message in the Resolution Center is that automated price question. Has anyone been through this? How long did it take for you after you answered and did anything help besides waiting? How long do I have to wait still? Thanks!
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Can't Add for Review: "an Admin must provide App Privacy" but App Privacy is complete and Publish is disabled
Our first app cannot be added for review. App Apple ID 6823621704, iOS 1.0, Prepare for Submission. Add for Review shows: "Before you can submit this app for review, an Admin must provide information about the app's privacy practices in the App Privacy section." What we have checked: - App Privacy: privacy policy URL set, 9 data types declared, no tracking. The Publish button is disabled. Editing a data type and saving again does not enable it, and the error remains. - I am signed in as the Account Holder (Admin role). - Free Apps Agreement active, latest Program License Agreement accepted, DSA status complete, age rating questionnaire complete, build attached, encryption declared in Info.plist. Developer Support case 103014147137, open since 31 October. Phone support is not available for our region. Could someone from Apple check whether the App Privacy status for this app is stuck on your side? Thank you.
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Flipped (6778089894) stuck in “Waiting for Review” since Oct 15 after App Review Board appeal
Hi, hoping someone from App Review can take a look. App: Flipped Dating: Dates, Not DMs Apple ID: 6778089894 Submission ID: 4d2b40e3-2413-4c02-9e66-8ee58282f147 Timeline: Sep 24: iOS 1.0 rejected under 4.3(b). I replied the same day with a demo account and screen recording. Oct 5: filed an App Review Board appeal. Oct 14: App Review replied asking me to resubmit. Oct 15: resubmitted. It has been in “Waiting for Review” since then with no messages. I haven’t resubmitted again since I didn’t want to reset the queue. Is there anything pending on my side, or anything I can provide to get this picked up? Thanks.
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Guidalia for Guides: Waiting for Review since Oct 29 after answering 2.1 information request – expedite requested
Hello App Review team, Could someone please check the status of our submission? It has been in "Waiting for Review" since October 29 with no movement. App: Guidalia for Guides Apple ID: 6762551844 Version: iOS 1.20261029.2 Submission ID: c4d547f4-8891-41c1-a032-0b7e423af67c Current status: Waiting for Review Support case: 103004158595 Timeline: Oct 28: App Review asked for information about our business model. Oct 29, 2:00 AM: we answered all six questions in App Store Connect and submitted a new build. Nov 2: we requested an expedited review. Since then: several messages on the support case above, with automated replies only. Context: Guidalia for Guides is a free business tool for licensed tour guides. It lets them manage their profile, tour catalog, availability and booking requests. It has no in-app purchases or paid digital content. Travelers pay for in-person tours in our separate consumer app, Guidalia, which is already on the App Store (Guideline 3.1.3(e)). The timing matters to us: on November 23 we are presenting the platform at a launch event in Florence, and guides need this app to onboard in time for that. If anything else is needed from our side, we'll provide it right away. Thank you, Antonio Gazzeri Guidalia SRL
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First app stuck in "Waiting for Review" since October 22 (expedite requested, no response)
Hello, My first app, "Terca MIDI" (iOS, version 1.0), together with its first non-consumable in-app purchase "Terca zauvek", has been in "Waiting for Review" since October 22, 2026 – 13 days now. Individual developer account, first app submission Paid Apps Agreement, banking and tax info are all Active No messages in App Review / Resolution Center I requested an expedited review on October 31 but have not received any response Is there anything blocking the review that I should fix on my side, or is this just a longer queue at the moment? Any help from the App Review team would be greatly appreciated. Thank you!
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App stuck in "Waiting for Review" for 8 days after approved Expedited Review request
Hello, My app, Fanverse, and its associated In-App Purchases/Subscriptions have been stuck in the "Waiting for Review" status since October 27, 2026. Our team previously received confirmation that Fanverse would receive an Expedited Review. However, this submission has now been waiting for 8 days without any progress. We have already opened support tickets (Case ID: 103014800220) and sent follow-up emails, but we haven't received a human response yet. Our marketing timeline and business operations are heavily impacted by this delay. Could anyone from the App Review or App Store Connect team please look into this case and help us escalate it? Here are the specific details of the submission: • App Name: Fanverse • Apple ID (App ID): dillerlara@hotmail.com • Platform: iOS • Version: 1.0.1 (Build 8) • Submission ID: fde8f13d-4dba-4ed3-9dce-5cf65187ad3a • Submission Date: Oct 27, 2026, 8:00 AM • Support Case ID: 103014800220 Items currently pending review in this submission: iOS App 1.0 (1.0.1 Build 8) - Waiting for Review In-App Purchase (Dorameira Fundadora) - Waiting for Review Subscription Group (Dorameira Apoiadora) - Waiting for Review Subscription (Dorameira apoiadora) - Waiting for Review We would greatly appreciate any guidance or internal escalation to help resolve this limbo. Best regards, Fanverse Team
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Every update since August waits ~3 weeks in review (App ID 6450723324)
Hello App Review team, Our app, Detox: Digital Detox, has been live on the App Store for over three years. Until August, our updates usually cleared review within a day or two. Since August, every update has waited about 3 weeks in “Waiting for Review” before being reviewed, even with full review notes and demo access. Current submission App ID: 6450723324 Version: 5.0.0 Submitted: Saturday, 31 October 2026 Status: Waiting for Review Support case: 30000004708883 This submission has been waiting for 4 days so far. That is not unusual on its own, but it matches the start of the pattern we’ve seen on every update since August, so we wanted to raise it now rather than wait another three weeks. We met with App Review last week and were told there are long wait times right now. However, Apple has said that updates to existing apps are being reviewed first and average about 14 hours, so our pattern looks like more than the general queue. Could you check whether anything on our account or app is affecting review timing, and let us know if there’s anything we need to do on our side? More details are in the support case above. Thank you for your help.
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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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3k
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Jun ’26
App Stuck in "Waiting for Review" for 4+ Days Despite Multiple Expedited Review Requests
Hello Apple Developer Community, We are experiencing a significant delay with our first production release and would appreciate guidance from anyone who has faced a similar situation or can help escalate this to the appropriate Apple team. Our app, PriceEasy Enterprise, has been stuck in "Waiting for Review" for over 4 days, and the review process has not started yet. App Details: App Name: PriceEasy Enterprise Apple App ID: 6822673059 Version: 1.0 Build: 4 (1.0.3) Current Status: Waiting for Review What we have tried so far: Submitted 4–5 expedited review requests through Apple's official channel. Contacted Apple Developer Support requesting manual escalation. Sent follow-up emails explaining the business impact. Requested a callback from the support team and provided contact details for our Senior Developer and CEO. Unfortunately, we haven't received any meaningful response or update, and the submission remains in the same status. Business Impact: Our company's headquarters is in Houston, Texas, USA, and we serve clients across the US and internationally. This release is important for our business operations and client commitments. The delay is affecting our planned launch. We would appreciate help with the following: Has anyone experienced a similar delay recently? Were you able to get your submission moved into review through Developer Support or another escalation channel? Is there any way to get direct assistance from the App Review Operations team? Can an Apple representative help investigate why the submission has not yet been picked up for review? We understand that Apple needs sufficient time to review every submission. However, given the repeated expedited requests and lack of response, we would really appreciate some guidance or assistance. Thank you for your time and help.
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Resubmission stuck in "Waiting for Review" for 8 days despite an approved expedited review
My app Gaft (Apple ID 6798040496) was rejected on October 27 under 5.1.1(i)/5.1.2(i). I fixed the issues and resubmitted build 60 on October 28, 2026 (submission ID 7a53fa92-fcea-43fb-a0f6-37620fe0eb77). An expedited review was approved on November 2, but the submission (app version, two subscriptions and one in-app purchase) is still in "Waiting for Review" with no messages. Developer Support case: 103002520980. Agreements and banking are active. Could the App Review team please check whether this submission is stuck? Thank you.
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Trickshot stuck in "Waiting for Review" for more than 10 days
Hello, My iOS game Trickshot (Apple ID: 6811020289) has been in "Waiting for Review" for more than 10 days. According to Apple's App Review documentation, 90% of submissions are reviewed in less than 48 hours, so this wait is far outside the stated timeframe. There are no messages in App Store Connect, and all agreements, tax, and banking forms are complete. I have already submitted an expedited review request and contacted App Review through the Contact Us form, with no response to either. Could someone from App Review please check whether this submission is stuck? Thank you.
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W-9 shown for single-member US LLC owned by a non-US individual — should be W-8BEN (disregarded entity)
Hello! I have a new organization-level Apple Developer account and I'm stuck on the Tax Forms step in App Store Connect (https://appstoreconnect.apple.com/business). The system is showing me U.S. Form W-9 as the only option, but in my case filling out a W-9 would be incorrect — and I'd appreciate guidance from anyone who has resolved this. My setup: I am a non-US individual (not a US citizen, not a US resident, never lived in the US). I am the sole owner of a single-member LLC registered in the US (set up via Firstbase specifically to distribute a mobile app). For US federal tax purposes, this LLC is a disregarded entity — it's not treated as a separate taxpayer from its owner. Why W-9 is not the correct form in my case: The IRS instructions for Form W-9 explicitly state: "If the owner of the disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9. This is the case even if the foreign person has a U.S. TIN." Form W-9 also requires me to certify, under penalty of perjury, that I am a US person — which I am not. The LLC itself doesn't certify anything on a W-9 because it's disregarded; the IRS looks through to the beneficial owner, who in my case is a foreign individual. The correct form for me should be W-8BEN (Certificate of Foreign Status of Beneficial Owner — Individuals). What I've already tried: I opened two support cases 4 days ago and have not received a substantive response yet: Apple Developer Support — Case ID: 20000112974233 Ack Tax / Tax category settings — Team ID: 7YYWN3MYCY, Case ID: 19944616 My questions: Has anyone in the same situation (non-US individual, sole owner of a US single-member LLC) successfully switched the tax form from W-9 to W-8BEN inside App Store Connect? If so, how? Is there a specific path in the Business / Tax Forms section to declare the beneficial owner as a foreign individual that I might be missing? Is there an escalation channel beyond the standard support cases for tax-form issues that are blocking onboarding? Thanks in advance for any pointers.
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26
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9
Views
3.5k
Activity
23m
No replies from Apple Support about updating tax information and business type
I’m unable to get a response from Apple about correcting my account information. I’ve submitted support requests through Apple Developer Support and Apple Finance, and followed up by email, but my attempts to get help remain unanswered. As of 4 November 2026, the unresolved issues are: Tax information: I first submitted a correction request on 15 October, 20 calendar days ago. My App Store Connect tax form contains incorrect pre-filled citizenship and residence details that I cannot edit. Business/legal-entity information: I first requested a legal-entity name update on 11 October, 24 calendar days ago. I also submitted a membership business-type review/change request on 27 October, but the issue remains unresolved. Those waiting periods are measured from my first requests, not my latest follow-ups. Without a reply, I don’t know whether my requests are being reviewed or whether Apple needs anything further from me. How can I get these existing requests reviewed and receive a response? Is there an escalation route when support forms and email follow-ups produce no reply? I can provide case numbers and supporting documents privately to Apple. I’ve omitted personal, tax, banking, and account identifiers from this public post. Thank you for any guidance.
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1
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0
Views
41
Activity
25m
DSA trader verification code never arrives – app stuck “Cannot Sell” in EU
The app is marked as "in distribution" but is still not visible in the EU. Pricing and Availability shows Slovenia “Cannot Sell – Trader Status Not Provided”, when applying for trader status, the trader verification code never arrives (tried Hotmail and Gmail for several days). Please escalate or forward this to the team that handles DSA trader verification.
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2
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0
Views
40
Activity
25m
App Stuck in Waiting for Review Since October 27 – No Response to Support or Expedited Review Request
Hello Apple Developer Forums, I am seeking guidance regarding a prolonged App Review delay for my iOS app, NOVA GPS Cambodia. App details: App: NOVA GPS Cambodia Version: 13.8.39 (Build 21) Submitted: October 27, 2026 Current status: Waiting for Review As of November 5, the app has been waiting for review for approximately nine days without any status change. I have already taken the following steps: Contacted Apple Developer Support regarding the review delay. Submitted follow-up inquiries but received no response. Successfully submitted an expedited App Review request, but received no confirmation of approval or denial. Contacted Apple Developer Support again to request investigation and escalation. Despite these efforts, the submission remains in Waiting for Review. Our app is designed for customers using compatible GPS tracking devices, and the delay is affecting our planned public launch. My questions are: Is there any additional action I can take to help resolve this prolonged Waiting for Review status? Is there a way to request an investigation or escalation when previous support inquiries and an expedited review request have received no response? Should I keep the current submission active, or is there any official recommendation for this situation? I would greatly appreciate guidance from Apple staff or developers who have experienced a similar issue. Thank you for your assistance.
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0
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0
Views
115
Activity
14h
Individual enrollment blocked for 4 weeks: app only offers driver's license, web enrollment fails, no reply from support
I'm an EU citizen legally resident in Denmark, trying to enroll as an individual. I've been blocked since October 7 (case 102988764176) and I've run out of routes: Danish Apple Account, Apple Developer app: verification with my Danish driving licence fails. First "not accepted for your region", now "Verification could not be completed at this time. Please contact support." New Apple Account set to Italy, Apple Developer app: the only document offered is a driver's license. Passport isn't selectable, even though the enrollment documentation says passports are accepted in most regions. I hold an Italian passport but no Italian driving licence. Web enrollment with the Italian account: after entering my address and accepting the agreement, I get "We are unable to process your request. An unknown error occurred." Same in Firefox and Chrome. Support has sent one generic troubleshooting checklist. My email of October 19 has had no reply, and a callback I requested on October 28 never came. I've seen similar reports from Germany and Austria where only a driver's license is offered, so this looks like a regional configuration issue rather than a problem with my documents. Could someone from Apple look at case 102988764176, or tell me how to get a manual identity review? Has anyone in a similar situation found a way through?
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1
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0
Views
42
Activity
16h
Urgent: Critical Production Crash Fix Stuck in "Waiting for Review"; live app unusable for all users
Hello App Review team, Our live app crashes within 15–20 seconds of launch for all users and has been unusable since October 29. The update containing the crash fix has been in "Waiting for Review" since October 31, despite multiple accepted expedited review requests and follow-up escalations through Contact Us. Apple ID: 1450809061 Version: 9.1 (iOS) Submission ID: 097aad7f-e972-4bcc-9521-5d6539727d3f Case ID: 103013406646 Context: The update was previously rejected twice for metadata guidelines only, and both issues were addressed the same day. Each time, Apple confirmed the expedited review, but the resubmission has not yet entered review. Could you please look into this submission and let us know if anything is blocking it, or if any action is needed from our side? Our entire live user base is affected. Thank you for your help.
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2
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0
Views
96
Activity
17h
App Stuck in Waiting for Review After Multiple Review Cycles and App Review Board Involvement
Hi everyone, I’m looking for advice or assistance regarding an unusually prolonged App Review process. Our application was initially submitted on October 11, 2026. Since then, we’ve completed multiple review cycles, submitted a formal appeal, and communicated directly with Apple’s App Review team following the App Review Board’s involvement. On October 27, we received guidance regarding the remaining adjustments, addressed all the outstanding feedback, and resubmitted the application with the requested supporting evidence. However, our latest submission has now remained in “Waiting for Review” for over eight days, despite an expedited review request and several follow-ups through official support channels. We’re preparing for a coordinated commercial launch, and the continued uncertainty is significantly affecting our launch schedule and commitments to partners. We fully respect Apple’s review process and are simply hoping to understand whether our submission is progressing normally or if additional internal verification is required. If anyone from Apple’s App Review team sees this, we’d greatly appreciate assistance in checking the status of our submission or directing us to the appropriate team. Has anyone experienced a similar situation following App Review Board involvement? Was there a particular escalation channel that helped? Thank you for any guidance.
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0
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1
Views
47
Activity
17h
Approved Expedited Review Stuck in "Waiting for Review" for 90+ Hours — App ID 6828609335
App: Drip Rides (App ID 6828609335), version 1.0.13 — a new app submission made on October 30, 2026. It has been in "Waiting for Review" since submission and has never moved to "In Review." An expedited review was requested for a timed launch and approved on Sunday, November 1, but the status has not changed since — over 90 hours in "Waiting for Review" in total. We announced a November 2 launch and have missed it. Developer Support case: 103017689548 App Review inquiry case: 30000003909762 (filed today, November 3) Could someone please check whether the expedited review is properly attached to this submission and escalate it to the App Review team for manual assignment? Thank you. — Eric, Drip Rides
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2
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0
Views
136
Activity
20h
Foreign-owned US LLC stuck on W-9 form, tax team silent for a month
My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.
Replies
4
Boosts
1
Views
514
Activity
20h
No movement on iOS submission since Oct 27, two expedited requests with no reply
Hi, Quizadero 1.1.0 went to App Review on October 27, 2026, and eight days later it still shows "Waiting for Review". In the meantime we asked for an Expedited Review twice, on separate days. Neither request produced a confirmation email or any reply, so we can't tell whether they were received. The wait is holding up our release plans. Submission: App: Quizadero (Apple ID 6813638656) iOS, version 1.1.0, build 9 Submission ID: cfc0cff6-d34c-4298-a879-d03bc1cc1685 Submitted: Oct 27, 2026, 11:34 PM The submission contains one item, the iOS app version 1.1.0 (build 9), currently in Waiting for Review. If someone at App Review can check whether our expedited requests arrived, or pass this submission along internally, we'd be grateful. Thanks, Quizadero Team
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0
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0
Views
36
Activity
20h
Guideline 3.0.0 price-confirmation message answered Oct 23, no response for 11 days. Status: Rejected
Hi everyone, I submitted my first iOS app on Oct 21. On Oct 23 I got an automated message asking me to confirm the price of an in-app purchase (Guideline 3.0.0). I answered the same day, and I followed up on Oct 28. Since then I've heard nothing. App Store Connect still shows "Rejected" and "Unresolved Issues", and the only message in the Resolution Center is that automated price question. Has anyone been through this? How long did it take for you after you answered and did anything help besides waiting? How long do I have to wait still? Thanks!
Replies
1
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0
Views
58
Activity
20h
Can't Add for Review: "an Admin must provide App Privacy" but App Privacy is complete and Publish is disabled
Our first app cannot be added for review. App Apple ID 6823621704, iOS 1.0, Prepare for Submission. Add for Review shows: "Before you can submit this app for review, an Admin must provide information about the app's privacy practices in the App Privacy section." What we have checked: - App Privacy: privacy policy URL set, 9 data types declared, no tracking. The Publish button is disabled. Editing a data type and saving again does not enable it, and the error remains. - I am signed in as the Account Holder (Admin role). - Free Apps Agreement active, latest Program License Agreement accepted, DSA status complete, age rating questionnaire complete, build attached, encryption declared in Info.plist. Developer Support case 103014147137, open since 31 October. Phone support is not available for our region. Could someone from Apple check whether the App Privacy status for this app is stuck on your side? Thank you.
Replies
1
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0
Views
29
Activity
20h
Flipped (6778089894) stuck in “Waiting for Review” since Oct 15 after App Review Board appeal
Hi, hoping someone from App Review can take a look. App: Flipped Dating: Dates, Not DMs Apple ID: 6778089894 Submission ID: 4d2b40e3-2413-4c02-9e66-8ee58282f147 Timeline: Sep 24: iOS 1.0 rejected under 4.3(b). I replied the same day with a demo account and screen recording. Oct 5: filed an App Review Board appeal. Oct 14: App Review replied asking me to resubmit. Oct 15: resubmitted. It has been in “Waiting for Review” since then with no messages. I haven’t resubmitted again since I didn’t want to reset the queue. Is there anything pending on my side, or anything I can provide to get this picked up? Thanks.
Replies
1
Boosts
2
Views
259
Activity
20h
Guidalia for Guides: Waiting for Review since Oct 29 after answering 2.1 information request – expedite requested
Hello App Review team, Could someone please check the status of our submission? It has been in "Waiting for Review" since October 29 with no movement. App: Guidalia for Guides Apple ID: 6762551844 Version: iOS 1.20261029.2 Submission ID: c4d547f4-8891-41c1-a032-0b7e423af67c Current status: Waiting for Review Support case: 103004158595 Timeline: Oct 28: App Review asked for information about our business model. Oct 29, 2:00 AM: we answered all six questions in App Store Connect and submitted a new build. Nov 2: we requested an expedited review. Since then: several messages on the support case above, with automated replies only. Context: Guidalia for Guides is a free business tool for licensed tour guides. It lets them manage their profile, tour catalog, availability and booking requests. It has no in-app purchases or paid digital content. Travelers pay for in-person tours in our separate consumer app, Guidalia, which is already on the App Store (Guideline 3.1.3(e)). The timing matters to us: on November 23 we are presenting the platform at a launch event in Florence, and guides need this app to onboard in time for that. If anything else is needed from our side, we'll provide it right away. Thank you, Antonio Gazzeri Guidalia SRL
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1
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0
Views
38
Activity
20h
First app stuck in "Waiting for Review" since October 22 (expedite requested, no response)
Hello, My first app, "Terca MIDI" (iOS, version 1.0), together with its first non-consumable in-app purchase "Terca zauvek", has been in "Waiting for Review" since October 22, 2026 – 13 days now. Individual developer account, first app submission Paid Apps Agreement, banking and tax info are all Active No messages in App Review / Resolution Center I requested an expedited review on October 31 but have not received any response Is there anything blocking the review that I should fix on my side, or is this just a longer queue at the moment? Any help from the App Review team would be greatly appreciated. Thank you!
Replies
0
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0
Views
61
Activity
22h
App stuck in "Waiting for Review" for 8 days after approved Expedited Review request
Hello, My app, Fanverse, and its associated In-App Purchases/Subscriptions have been stuck in the "Waiting for Review" status since October 27, 2026. Our team previously received confirmation that Fanverse would receive an Expedited Review. However, this submission has now been waiting for 8 days without any progress. We have already opened support tickets (Case ID: 103014800220) and sent follow-up emails, but we haven't received a human response yet. Our marketing timeline and business operations are heavily impacted by this delay. Could anyone from the App Review or App Store Connect team please look into this case and help us escalate it? Here are the specific details of the submission: • App Name: Fanverse • Apple ID (App ID): dillerlara@hotmail.com • Platform: iOS • Version: 1.0.1 (Build 8) • Submission ID: fde8f13d-4dba-4ed3-9dce-5cf65187ad3a • Submission Date: Oct 27, 2026, 8:00 AM • Support Case ID: 103014800220 Items currently pending review in this submission: iOS App 1.0 (1.0.1 Build 8) - Waiting for Review In-App Purchase (Dorameira Fundadora) - Waiting for Review Subscription Group (Dorameira Apoiadora) - Waiting for Review Subscription (Dorameira apoiadora) - Waiting for Review We would greatly appreciate any guidance or internal escalation to help resolve this limbo. Best regards, Fanverse Team
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1
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0
Views
49
Activity
22h
Every update since August waits ~3 weeks in review (App ID 6450723324)
Hello App Review team, Our app, Detox: Digital Detox, has been live on the App Store for over three years. Until August, our updates usually cleared review within a day or two. Since August, every update has waited about 3 weeks in “Waiting for Review” before being reviewed, even with full review notes and demo access. Current submission App ID: 6450723324 Version: 5.0.0 Submitted: Saturday, 31 October 2026 Status: Waiting for Review Support case: 30000004708883 This submission has been waiting for 4 days so far. That is not unusual on its own, but it matches the start of the pattern we’ve seen on every update since August, so we wanted to raise it now rather than wait another three weeks. We met with App Review last week and were told there are long wait times right now. However, Apple has said that updates to existing apps are being reviewed first and average about 14 hours, so our pattern looks like more than the general queue. Could you check whether anything on our account or app is affecting review timing, and let us know if there’s anything we need to do on our side? More details are in the support case above. Thank you for your help.
Replies
0
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0
Views
32
Activity
23h