Posts under Developer Tools & Services topic

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SwiftData + CloudKit unified logs to debug syncing
I was following the instructions of TN3163: Understanding the synchronization of NSPersistentCloudKitContainer to get a sysdiagnose from my machine (after installing the CloudKit profile for macOS) Then, I found an error message that looked interesting in the log, but it looked like this CoreData+CloudKit: -[NSCloudKitMirroringDelegate _exportFinishedWithResult:exporter:](1492): <private>: Export failed with error: Error Domain=CKErrorDomain Code=2 UserInfo={ContainerID=<private>, NSDebugDescription=<private>, CKPartialErrors=<private>, RequestUUID=<private>, NSLocalizedDescription=<private>, CKErrorDescription=<private>, NSUnderlyingError=0x768ff1ca50 {Error Domain=CKInternalErrorDomain Code=1011 UserInfo={CKErrorDescription=<private>, NSLocalizedDescription=<private>, CKPartialErrors=<private>}}}There is some problems mentioned in <private>. Those logs where from subsystem = com.apple.coredata and category = CloudKit Looking at the profile from Apple to debug this i see the subsystem com.apple.coredata was not in there. I could finally get the logs by adding to my Info.plist <key>OSLogPreferences</key> <dict> <key>com.apple.coredata</key> <dict> <key>CloudKit</key> <dict> <key>Enable-Private-Data</key> <true/> </dict> </dict> </dict>as explained in Recording Private Data in the System Log Still, it surprises me this is a problem to begin with. Should i report to Apple an incomplete debugging profile? Is it safe to keep the OSLogPreferences on for coredata/cloudkit for my app?
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Switching to Xcode from other apps takes enormous time
I have a powerful machine (Mac Studio M1 Max, 64 GB). Switching between apps is instantaneous. Except for Xcode. It consistently takes 2+ seconds to switch to Xcode from any app under any memory pressure. (And yes, it's an absolutely enormous amount of time for this task.) The same problem was with Xcode 26. I hoped that Xcode 27 will fix it, but nothing changed after updating. There are days when I need to switch between other apps and Xcode often AND many times (in hundreds). This annoying delay is absolutely unacceptable. I'm using Xcode since version 2 and have never experienced this problem. I wonder if other Xcode users experience the same? WHY there's even a delay? Again, no other app behaves like this - and I have quite a few apps open, including multiple heavy Adobe apps. FB25437949
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Unable to boot Simulator: launchd_sim could not bind to session, NSPOSIXErrorDomain 4 (DeviceHub architecture)
Hi, I’m encountering a consistent boot failure on iOS 27.3 simulator runtime with the new DeviceHub architecture in the latest Xcode. Environment Mac: Apple Silicon macOS version: [macOS Golden Gate 27.2] Xcode version: [27.2] Runtime: iOS 27.3 Simulator Runtime Architecture: DeviceHub (new CoreDevice stack, no old CoreSimulatorService fallback) Error Message
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18h
Paid organization enrollment still processing, with no response from support
My organization enrollment for Still Apps LLC is still showing "Your enrollment is being processed," even though the membership fee has been paid. Enrollment ID: U87A8C4826 Case IDs: 102980608866 (open since at least September 29, 2026) and 30000005353436 (submitted November 4, 2026) I can't locate the earlier email correspondence on this case, so I don't know whether Apple is waiting on anything from me. I'm ready to provide any verification or business documents needed. Could someone from Apple Developer Support please review this enrollment, tell me whether anything is blocking it, and resend any outstanding requests? Thank you.
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19h
How long does Apple Developer Program enrollment approval usually take?
Hi everyone, I enrolled in the Apple Developer Program as an individual on October 10, 2026, and completed the payment. It’s been almost four weeks, and my account still shows the enrollment as pending in the Apple Developer app and on developer.apple.com/account. I haven’t received any confirmation email or request for additional documents yet. I’m located in Colombia, in case that affects the review. How long did approval take for you? Is there anything I should check or do while I wait, or should I contact Developer Support directly? Thanks in advance!
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Destination-created `com.apple.provenance` in a metadata-verified DeviceSupport backup
In a synthetic reproduction of a DeviceSupport-style backup on macOS 26.7.1 with Xcode 26.6 on Apple silicon, a source object has no com.apple.provenance, while a newly created destination object acquires that private extended attribute. File contents, modes, ACLs, and the source's other extended-attribute names can be verified independently. The backup acceptance contract requires a future restore to reproduce the original governed metadata. Is destination creation expected to add this attribute? For a faithful restore to a fresh APFS destination, should restoration software omit it, remove it after creation, preserve it, or allow macOS to regenerate it? Which supported API or documented postconditions establish restoration fidelity when the source lacked the attribute? Could the attribute affect DeviceSupport symbol usability or access behavior? We are seeking Apple-supported backup and restoration procedures and security postconditions, not an interpretation of private metadata. No real DeviceSupport files, raw private attribute values, production paths, credentials, datasets, or personal information are included.
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Individual enrollment: payment fails, waiting for ID verification (Case 103017253287)
Hi, I'm enrolling in the Apple Developer Program as an individual (Argentina). A third party is paying the membership fee on my behalf, so the card isn't in my name. Every order since October 30 has failed with "We're having a problem with your payment", and I placed a new order today. The enrollment page says that if the payment information doesn't match the enrollment information, the enrollment will be delayed and I may be asked for a copy of a government-issued ID. I'm ready to provide it, but I haven't received any request or upload link yet. I contacted Developer Program Support on November 2 (Case ID 103017253287) and also emailed devpayment@apple.com, but I haven't heard back, and my earlier orders are about to be canceled. Could someone from Apple please help route this case so I can submit my ID and complete the payment? I'd also like the earlier failed orders canceled so I'm only charged once. Thank you!
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Individual Enrollment – “ID Verification Rejected” and “Contact Us to Continue”, No Reply From Support
My Apple Developer Program enrollment as an Individual (Türkiye) is stuck and I haven’t been able to get a response from Developer Support. What happened: I started enrollment in the Apple Developer app on iOS. My Turkish national ID card was rejected when I submitted it under the “Other” document type. I then verified on the Mac app. After I entered my address, I got “Contact Us to Continue”. The status now shows “ID Verification Rejected”. I think the cause may be a name mismatch. My Apple Account name was previously set to a nickname. I have updated it to my legal name exactly as it appears on my ID, but the support form still shows the old name. I contacted Developer Support around October 26 and followed up by email twice. I haven’t received a reply yet. I am not asking Apple to bypass any verification requirements. I am requesting: A review of my enrollment and confirmation of what information was incorrect A reset of the rejected verification state so I can verify again with matching details Confirmation of whether a passport is an acceptable document for Türkiye I can provide my passport or national ID through an official, secure Apple channel. Support Case ID: 103009505599 Country/Region: Türkiye Thank you. I’d appreciate it if this could be escalated to the Enrollment team.
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Apple Developer Program Enrollment – Payment Declined, Bank Receives No Transaction
Hello Apple Developer Community, I am experiencing an ongoing issue while enrolling in the Apple Developer Program as an Organization. I have successfully completed the enrollment process and reached the membership payment stage. However, every time I attempt to pay the enrollment fee, the payment is declined. I contacted my bank, and they confirmed that no payment request or transaction attempt was received from Apple. I have also contacted Apple Developer Support multiple times, but unfortunately, the issue remains unresolved. This situation has delayed our ability to complete enrollment and publish our applications. I would appreciate any advice on the following: Has anyone experienced this issue and successfully resolved it? Why would Apple decline a payment before the transaction even reaches the bank? Is there an alternative payment method available for Organization accounts? How can I escalate this issue to the appropriate Apple team for a proper investigation? I would really appreciate hearing from anyone who has faced a similar situation or knows how to resolve it. Thank you for your time and assistance.
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22h
Individual enrollment blocked for 4 weeks: app only offers driver's license, web enrollment fails, no reply from support
I'm an EU citizen legally resident in Denmark, trying to enroll as an individual. I've been blocked since October 7 (case 102988764176) and I've run out of routes: Danish Apple Account, Apple Developer app: verification with my Danish driving licence fails. First "not accepted for your region", now "Verification could not be completed at this time. Please contact support." New Apple Account set to Italy, Apple Developer app: the only document offered is a driver's license. Passport isn't selectable, even though the enrollment documentation says passports are accepted in most regions. I hold an Italian passport but no Italian driving licence. Web enrollment with the Italian account: after entering my address and accepting the agreement, I get "We are unable to process your request. An unknown error occurred." Same in Firefox and Chrome. Support has sent one generic troubleshooting checklist. My email of October 19 has had no reply, and a callback I requested on October 28 never came. I've seen similar reports from Germany and Austria where only a driver's license is offered, so this looks like a regional configuration issue rather than a problem with my documents. Could someone from Apple look at case 102988764176, or tell me how to get a manual identity review? Has anyone in a similar situation found a way through?
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22h
41 Days of Apple Developer Enrollment — I Feel Like an Unpaid Tester
I am now 41 days into enrolling my U.S. LLC in the Apple Developer Program, and I am beyond frustrated. I am angry. My enrollment was already approved on October 9, but I still cannot pay the $99 membership fee or publish my applications. Timeline Sep 24: Submitted organization enrollment. Oct 1–9: Repeated support requests, document submissions, and manual identity verification. Finally approved on October 9. Oct 9–15: Payment failed with multiple cards. My banks confirmed Apple never sent authorization requests. Oct 15: Apple instructed me to restart enrollment through the Developer app. Identity verification then failed, despite the same passport having passed manual verification. Oct 15–26: Submitted screenshots, screen recordings, and diagnostic information. Followed up nine times without receiving a meaningful response. Oct 21–22: Tried phone support and the Developer Forums. Apple reset enrollment, but the same verification error persisted. Oct 26: A new advisor suggested returning to website enrollment — where the original payment problem occurred. Oct 28: Support said the case had been escalated to Engineering. Nov 2–3: Still being asked to reinstall the app, update devices, and adjust camera positioning. Tried everything on two devices. Same error. My frustration At this point, I feel more like an unpaid tester for Apple's enrollment system than a customer trying to purchase a developer membership. I have followed every troubleshooting instruction, often responding the same day. Yet Apple provides no findings, no concrete solution, and no estimated resolution date. Worse, the communication process itself is unacceptable. I reply to an email, wait several days or even a week, and receive another basic troubleshooting instruction. I am left stranded while my business and product launches remain blocked. What I am asking Apple I am not asking to bypass any verification requirements. I need Apple to take ownership and provide a concrete resolution. Please restore my previously approved enrollment, provide manual identity verification, or fix the underlying payment issue. I also request direct communication with someone who can actually coordinate a resolution — by phone or video call if necessary — rather than continuing this endless email cycle. After 41 days, I need a solution and a realistic timeline, not another round of troubleshooting. I can provide my enrollment details and support case numbers privately to Apple staff.
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Case 103012679750: paid enrollment stuck 10 days, name correction needed, no response to three tickets
Hello Apple Developer Program Support, I enrolled in the Apple Developer Program as an individual and paid on 26 October 2026 (invoice MD24361879, Apple ID aligikian13@icloud.com). Ten days later the portal still shows “To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” I have opened three support requests through the developer contact form, including case 103012679750, and replied to the case email. None has received a response. The likely cause is that the enrollment record carries the name “Naqi Shah”, which is not my legal name. My Apple Account (account.apple.com, Personal information) and my government ID both read “Syed Ali Naqi”. The name field is locked in the portal, so I cannot correct it myself. Please correct the enrollment name to Syed Ali Naqi, re-run verification and complete the enrollment, or tell me exactly what you need from me. If this cannot be resolved within a few business days, please escalate it. Thank you, Syed Ali Naqi General Manager, Heaven AI L.L.C-FZ heavenaiuae.com
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23h
Apple Developer Account locked out by 2FA verification limit for 15 days
Hello, I am experiencing a persistent two-factor authentication issue with my Apple Developer account. On October 20, 2026, I attempted to sign in and entered an SMS verification code. Apple displayed a "Too many verification codes have been sent" error, even though I had not made repeated unsuccessful attempts. As of November 4, the restriction has remained in place for 15 days. My Apple Developer Program membership is active and paid through October 2027. I can still access my account through the Apple Developer app on my iPhone, but I cannot sign in through a web browser. I have also tried signing in through Apple TV and Apple Ads. Neither resolved the issue. I contacted Apple Developer Support, received a case number, and followed up, but have not received a substantive response or a solution. I am posting from my separate personal Apple Account because the affected developer account cannot access the forums. Has anyone experienced this issue for such an extended period and successfully resolved it? If an Apple representative sees this post, could you please advise how I can have the existing support case escalated to the team responsible for Apple Account authentication and verification restrictions? I am not trying to bypass Apple's security measures. I simply need to restore access to my existing, verified developer account. Thank you for any guidance.
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Apple Developer Enrollment – ID Verification Rejected, Secure Upload Link Not Received
Hello, I am trying to enroll in the Apple Developer Program as an individual, but my enrollment is blocked due to an “ID Verification Rejected” status in the Apple Developer app. I contacted Apple Developer Support and received instructions requesting a screen recording and identity verification documents. However, I was told that a separate email containing a secure upload link would be sent to me. Unfortunately, I never received that email. I have followed up with Apple Developer Support several times regarding my existing case, but I have not received a response. I also cannot create a new support request because the system indicates that I already have an active request. Could someone from Apple Developer Support please advise how I can proceed or help me get the secure document upload link resent? Thank you.
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Enrollment Issue
Dear Apple Developer Support Team, I am writing to request a review of my Apple Developer Program enrollment status. I recently completed the required identity verification process and submitted all requested documents. I also received an email indicating that I could proceed with enrollment. However, when continuing the enrollment flow, I was informed that the account cannot be provided at this time, without any additional explanation. I would appreciate it if you could kindly: Confirm whether my Apple ID is eligible for enrollment Clarify if any further action is required from my side Advise whether I may reattempt enrollment or if there is any restriction on my account I understand that certain decisions may be based on internal review criteria; however, I would be grateful for any guidance on how to proceed so I can complete enrollment successfully and continue development activities, including TestFlight distribution. Thank you for your time and assistance.
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Apple Developer enrollment: ID rejected because my passport country differs from where I live
Hi, I tried to sign up for an Apple Developer account. Apple rejected my ID because it isn't from the same country as the one I live in. I live in Thailand and my passport is Canadian. I have opened 2 support tickets with Apple Developer Program support and have had no response after 2 weeks. Has anyone been in this situation? Is there a way to get through identity verification and complete enrollment, and if so, how? Any advice appreciated.
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Swift Playground on iPadOS 27
Hello, Since I upgraded my iPad (iPad Pro 11" 2nd generation / A12z) to iPadOS 27 I have the following issue with SwiftPlayground. The preview no longer works and gets stuck on "Preview paused / Restart to continue". If I click on the refresh button, the button becomes disabled a few seconds but preview still remains on "Preview paused". It is quite easy to reproduce : Start SwiftPlayground Click "New playground" Click "App" When "My App n" appears on playground browser click on it I already tried to uninstall / reinstall SwiftPlayground and rebooting my iPad but it didn't help. Thanks for any help
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SwiftData + CloudKit unified logs to debug syncing
I was following the instructions of TN3163: Understanding the synchronization of NSPersistentCloudKitContainer to get a sysdiagnose from my machine (after installing the CloudKit profile for macOS) Then, I found an error message that looked interesting in the log, but it looked like this CoreData+CloudKit: -[NSCloudKitMirroringDelegate _exportFinishedWithResult:exporter:](1492): <private>: Export failed with error: Error Domain=CKErrorDomain Code=2 UserInfo={ContainerID=<private>, NSDebugDescription=<private>, CKPartialErrors=<private>, RequestUUID=<private>, NSLocalizedDescription=<private>, CKErrorDescription=<private>, NSUnderlyingError=0x768ff1ca50 {Error Domain=CKInternalErrorDomain Code=1011 UserInfo={CKErrorDescription=<private>, NSLocalizedDescription=<private>, CKPartialErrors=<private>}}}There is some problems mentioned in <private>. Those logs where from subsystem = com.apple.coredata and category = CloudKit Looking at the profile from Apple to debug this i see the subsystem com.apple.coredata was not in there. I could finally get the logs by adding to my Info.plist <key>OSLogPreferences</key> <dict> <key>com.apple.coredata</key> <dict> <key>CloudKit</key> <dict> <key>Enable-Private-Data</key> <true/> </dict> </dict> </dict>as explained in Recording Private Data in the System Log Still, it surprises me this is a problem to begin with. Should i report to Apple an incomplete debugging profile? Is it safe to keep the OSLogPreferences on for coredata/cloudkit for my app?
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95
Activity
8h
Switching to Xcode from other apps takes enormous time
I have a powerful machine (Mac Studio M1 Max, 64 GB). Switching between apps is instantaneous. Except for Xcode. It consistently takes 2+ seconds to switch to Xcode from any app under any memory pressure. (And yes, it's an absolutely enormous amount of time for this task.) The same problem was with Xcode 26. I hoped that Xcode 27 will fix it, but nothing changed after updating. There are days when I need to switch between other apps and Xcode often AND many times (in hundreds). This annoying delay is absolutely unacceptable. I'm using Xcode since version 2 and have never experienced this problem. I wonder if other Xcode users experience the same? WHY there's even a delay? Again, no other app behaves like this - and I have quite a few apps open, including multiple heavy Adobe apps. FB25437949
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94
Activity
17h
Unable to boot Simulator: launchd_sim could not bind to session, NSPOSIXErrorDomain 4 (DeviceHub architecture)
Hi, I’m encountering a consistent boot failure on iOS 27.3 simulator runtime with the new DeviceHub architecture in the latest Xcode. Environment Mac: Apple Silicon macOS version: [macOS Golden Gate 27.2] Xcode version: [27.2] Runtime: iOS 27.3 Simulator Runtime Architecture: DeviceHub (new CoreDevice stack, no old CoreSimulatorService fallback) Error Message
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63
Activity
18h
Paid organization enrollment still processing, with no response from support
My organization enrollment for Still Apps LLC is still showing "Your enrollment is being processed," even though the membership fee has been paid. Enrollment ID: U87A8C4826 Case IDs: 102980608866 (open since at least September 29, 2026) and 30000005353436 (submitted November 4, 2026) I can't locate the earlier email correspondence on this case, so I don't know whether Apple is waiting on anything from me. I'm ready to provide any verification or business documents needed. Could someone from Apple Developer Support please review this enrollment, tell me whether anything is blocking it, and resend any outstanding requests? Thank you.
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0
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69
Activity
19h
How long does Apple Developer Program enrollment approval usually take?
Hi everyone, I enrolled in the Apple Developer Program as an individual on October 10, 2026, and completed the payment. It’s been almost four weeks, and my account still shows the enrollment as pending in the Apple Developer app and on developer.apple.com/account. I haven’t received any confirmation email or request for additional documents yet. I’m located in Colombia, in case that affects the review. How long did approval take for you? Is there anything I should check or do while I wait, or should I contact Developer Support directly? Thanks in advance!
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64
Activity
19h
Destination-created `com.apple.provenance` in a metadata-verified DeviceSupport backup
In a synthetic reproduction of a DeviceSupport-style backup on macOS 26.7.1 with Xcode 26.6 on Apple silicon, a source object has no com.apple.provenance, while a newly created destination object acquires that private extended attribute. File contents, modes, ACLs, and the source's other extended-attribute names can be verified independently. The backup acceptance contract requires a future restore to reproduce the original governed metadata. Is destination creation expected to add this attribute? For a faithful restore to a fresh APFS destination, should restoration software omit it, remove it after creation, preserve it, or allow macOS to regenerate it? Which supported API or documented postconditions establish restoration fidelity when the source lacked the attribute? Could the attribute affect DeviceSupport symbol usability or access behavior? We are seeking Apple-supported backup and restoration procedures and security postconditions, not an interpretation of private metadata. No real DeviceSupport files, raw private attribute values, production paths, credentials, datasets, or personal information are included.
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89
Activity
21h
Individual enrollment: payment fails, waiting for ID verification (Case 103017253287)
Hi, I'm enrolling in the Apple Developer Program as an individual (Argentina). A third party is paying the membership fee on my behalf, so the card isn't in my name. Every order since October 30 has failed with "We're having a problem with your payment", and I placed a new order today. The enrollment page says that if the payment information doesn't match the enrollment information, the enrollment will be delayed and I may be asked for a copy of a government-issued ID. I'm ready to provide it, but I haven't received any request or upload link yet. I contacted Developer Program Support on November 2 (Case ID 103017253287) and also emailed devpayment@apple.com, but I haven't heard back, and my earlier orders are about to be canceled. Could someone from Apple please help route this case so I can submit my ID and complete the payment? I'd also like the earlier failed orders canceled so I'm only charged once. Thank you!
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1
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0
Views
31
Activity
22h
Individual Enrollment – “ID Verification Rejected” and “Contact Us to Continue”, No Reply From Support
My Apple Developer Program enrollment as an Individual (Türkiye) is stuck and I haven’t been able to get a response from Developer Support. What happened: I started enrollment in the Apple Developer app on iOS. My Turkish national ID card was rejected when I submitted it under the “Other” document type. I then verified on the Mac app. After I entered my address, I got “Contact Us to Continue”. The status now shows “ID Verification Rejected”. I think the cause may be a name mismatch. My Apple Account name was previously set to a nickname. I have updated it to my legal name exactly as it appears on my ID, but the support form still shows the old name. I contacted Developer Support around October 26 and followed up by email twice. I haven’t received a reply yet. I am not asking Apple to bypass any verification requirements. I am requesting: A review of my enrollment and confirmation of what information was incorrect A reset of the rejected verification state so I can verify again with matching details Confirmation of whether a passport is an acceptable document for Türkiye I can provide my passport or national ID through an official, secure Apple channel. Support Case ID: 103009505599 Country/Region: Türkiye Thank you. I’d appreciate it if this could be escalated to the Enrollment team.
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1
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41
Activity
22h
Apple Developer Program Enrollment – Payment Declined, Bank Receives No Transaction
Hello Apple Developer Community, I am experiencing an ongoing issue while enrolling in the Apple Developer Program as an Organization. I have successfully completed the enrollment process and reached the membership payment stage. However, every time I attempt to pay the enrollment fee, the payment is declined. I contacted my bank, and they confirmed that no payment request or transaction attempt was received from Apple. I have also contacted Apple Developer Support multiple times, but unfortunately, the issue remains unresolved. This situation has delayed our ability to complete enrollment and publish our applications. I would appreciate any advice on the following: Has anyone experienced this issue and successfully resolved it? Why would Apple decline a payment before the transaction even reaches the bank? Is there an alternative payment method available for Organization accounts? How can I escalate this issue to the appropriate Apple team for a proper investigation? I would really appreciate hearing from anyone who has faced a similar situation or knows how to resolve it. Thank you for your time and assistance.
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1
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0
Views
41
Activity
22h
Individual enrollment blocked for 4 weeks: app only offers driver's license, web enrollment fails, no reply from support
I'm an EU citizen legally resident in Denmark, trying to enroll as an individual. I've been blocked since October 7 (case 102988764176) and I've run out of routes: Danish Apple Account, Apple Developer app: verification with my Danish driving licence fails. First "not accepted for your region", now "Verification could not be completed at this time. Please contact support." New Apple Account set to Italy, Apple Developer app: the only document offered is a driver's license. Passport isn't selectable, even though the enrollment documentation says passports are accepted in most regions. I hold an Italian passport but no Italian driving licence. Web enrollment with the Italian account: after entering my address and accepting the agreement, I get "We are unable to process your request. An unknown error occurred." Same in Firefox and Chrome. Support has sent one generic troubleshooting checklist. My email of October 19 has had no reply, and a callback I requested on October 28 never came. I've seen similar reports from Germany and Austria where only a driver's license is offered, so this looks like a regional configuration issue rather than a problem with my documents. Could someone from Apple look at case 102988764176, or tell me how to get a manual identity review? Has anyone in a similar situation found a way through?
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1
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0
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44
Activity
22h
41 Days of Apple Developer Enrollment — I Feel Like an Unpaid Tester
I am now 41 days into enrolling my U.S. LLC in the Apple Developer Program, and I am beyond frustrated. I am angry. My enrollment was already approved on October 9, but I still cannot pay the $99 membership fee or publish my applications. Timeline Sep 24: Submitted organization enrollment. Oct 1–9: Repeated support requests, document submissions, and manual identity verification. Finally approved on October 9. Oct 9–15: Payment failed with multiple cards. My banks confirmed Apple never sent authorization requests. Oct 15: Apple instructed me to restart enrollment through the Developer app. Identity verification then failed, despite the same passport having passed manual verification. Oct 15–26: Submitted screenshots, screen recordings, and diagnostic information. Followed up nine times without receiving a meaningful response. Oct 21–22: Tried phone support and the Developer Forums. Apple reset enrollment, but the same verification error persisted. Oct 26: A new advisor suggested returning to website enrollment — where the original payment problem occurred. Oct 28: Support said the case had been escalated to Engineering. Nov 2–3: Still being asked to reinstall the app, update devices, and adjust camera positioning. Tried everything on two devices. Same error. My frustration At this point, I feel more like an unpaid tester for Apple's enrollment system than a customer trying to purchase a developer membership. I have followed every troubleshooting instruction, often responding the same day. Yet Apple provides no findings, no concrete solution, and no estimated resolution date. Worse, the communication process itself is unacceptable. I reply to an email, wait several days or even a week, and receive another basic troubleshooting instruction. I am left stranded while my business and product launches remain blocked. What I am asking Apple I am not asking to bypass any verification requirements. I need Apple to take ownership and provide a concrete resolution. Please restore my previously approved enrollment, provide manual identity verification, or fix the underlying payment issue. I also request direct communication with someone who can actually coordinate a resolution — by phone or video call if necessary — rather than continuing this endless email cycle. After 41 days, I need a solution and a realistic timeline, not another round of troubleshooting. I can provide my enrollment details and support case numbers privately to Apple staff.
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1
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35
Activity
22h
Case 103012679750: paid enrollment stuck 10 days, name correction needed, no response to three tickets
Hello Apple Developer Program Support, I enrolled in the Apple Developer Program as an individual and paid on 26 October 2026 (invoice MD24361879, Apple ID aligikian13@icloud.com). Ten days later the portal still shows “To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” I have opened three support requests through the developer contact form, including case 103012679750, and replied to the case email. None has received a response. The likely cause is that the enrollment record carries the name “Naqi Shah”, which is not my legal name. My Apple Account (account.apple.com, Personal information) and my government ID both read “Syed Ali Naqi”. The name field is locked in the portal, so I cannot correct it myself. Please correct the enrollment name to Syed Ali Naqi, re-run verification and complete the enrollment, or tell me exactly what you need from me. If this cannot be resolved within a few business days, please escalate it. Thank you, Syed Ali Naqi General Manager, Heaven AI L.L.C-FZ heavenaiuae.com
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0
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69
Activity
23h
Apple Developer Account locked out by 2FA verification limit for 15 days
Hello, I am experiencing a persistent two-factor authentication issue with my Apple Developer account. On October 20, 2026, I attempted to sign in and entered an SMS verification code. Apple displayed a "Too many verification codes have been sent" error, even though I had not made repeated unsuccessful attempts. As of November 4, the restriction has remained in place for 15 days. My Apple Developer Program membership is active and paid through October 2027. I can still access my account through the Apple Developer app on my iPhone, but I cannot sign in through a web browser. I have also tried signing in through Apple TV and Apple Ads. Neither resolved the issue. I contacted Apple Developer Support, received a case number, and followed up, but have not received a substantive response or a solution. I am posting from my separate personal Apple Account because the affected developer account cannot access the forums. Has anyone experienced this issue for such an extended period and successfully resolved it? If an Apple representative sees this post, could you please advise how I can have the existing support case escalated to the team responsible for Apple Account authentication and verification restrictions? I am not trying to bypass Apple's security measures. I simply need to restore access to my existing, verified developer account. Thank you for any guidance.
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0
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34
Activity
23h
Apple Developer Enrollment – ID Verification Rejected, Secure Upload Link Not Received
Hello, I am trying to enroll in the Apple Developer Program as an individual, but my enrollment is blocked due to an “ID Verification Rejected” status in the Apple Developer app. I contacted Apple Developer Support and received instructions requesting a screen recording and identity verification documents. However, I was told that a separate email containing a secure upload link would be sent to me. Unfortunately, I never received that email. I have followed up with Apple Developer Support several times regarding my existing case, but I have not received a response. I also cannot create a new support request because the system indicates that I already have an active request. Could someone from Apple Developer Support please advise how I can proceed or help me get the secure document upload link resent? Thank you.
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0
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33
Activity
23h
Enrollment Issue
Dear Apple Developer Support Team, I am writing to request a review of my Apple Developer Program enrollment status. I recently completed the required identity verification process and submitted all requested documents. I also received an email indicating that I could proceed with enrollment. However, when continuing the enrollment flow, I was informed that the account cannot be provided at this time, without any additional explanation. I would appreciate it if you could kindly: Confirm whether my Apple ID is eligible for enrollment Clarify if any further action is required from my side Advise whether I may reattempt enrollment or if there is any restriction on my account I understand that certain decisions may be based on internal review criteria; however, I would be grateful for any guidance on how to proceed so I can complete enrollment successfully and continue development activities, including TestFlight distribution. Thank you for your time and assistance.
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Enrollment Issues
Hi, I seem to be having problems with enrollment, I have submitted the payment several times, but do not seem to have been approved or confirmed as a dev yet. Has anyone else experienced this issue? I have no option to contact support.
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6
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Apple Developer enrollment: ID rejected because my passport country differs from where I live
Hi, I tried to sign up for an Apple Developer account. Apple rejected my ID because it isn't from the same country as the one I live in. I live in Thailand and my passport is Canadian. I have opened 2 support tickets with Apple Developer Program support and have had no response after 2 weeks. Has anyone been in this situation? Is there a way to get through identity verification and complete enrollment, and if so, how? Any advice appreciated.
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0
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Swift Playground on iPadOS 27
Hello, Since I upgraded my iPad (iPad Pro 11" 2nd generation / A12z) to iPadOS 27 I have the following issue with SwiftPlayground. The preview no longer works and gets stuck on "Preview paused / Restart to continue". If I click on the refresh button, the button becomes disabled a few seconds but preview still remains on "Preview paused". It is quite easy to reproduce : Start SwiftPlayground Click "New playground" Click "App" When "My App n" appears on playground browser click on it I already tried to uninstall / reinstall SwiftPlayground and rebooting my iPad but it didn't help. Thanks for any help
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13
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