Hi everyone, I am hoping someone here can help, or that an Apple moderator can point me in the right direction, because I am completely stuck. I enrolled in the Apple Developer Program on July 3 (order D004987225, $99). The enrollment stayed "Pending", so a few days later, on July 6, I ended up with a second order for the same one-year membership (order D004995789, another $99). So I have now been charged twice, $198 total, for a single membership — and to this day the enrollment is still not active. I have contacted Apple Developer Support almost every day since then. I get no real answer. A couple of days ago someone finally opened a refund request for me and promised a phone callback, but the call never came, and after that it went quiet again. At this point I don't even mind which way it gets fixed — either activate my membership and refund the duplicate charge, or refund both and let me start over. I just need a human at Apple to actually look at it. Has anyone been through the same thing — double charge and a stuck "Pending" enrollment? How did you finally get someone to respond? And if any Apple staff sees this, I can share my Case ID and order numbers privately. Thanks in advance.

I have applied for the developer program more than 10 days ago and I was erroneously charged twice $99 x 2 and still have my application pending. I have contacted the support team 3 times and still no resolution. What is is going on ?

Hello, I opened support case 103008202171 on October 25, but I still have not received any email response or update. I also called Apple Support, but they told me they could not help and that Developer Support only communicates by email. My issue: • The “Enroll Now” button is disabled in the Apple Developer app. • On the website, I get this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also have a question about my account country. My Apple account country is set to the United States because my RedotPay card only works when the store country is set to the USA. However, I am Tunisian, I live in Tunisia, and my trusted phone number is a Tunisian number. For a personal Apple Developer account, can I keep the United States as my account/store country because of the RedotPay card, and then provide only Tunisian identity and residence documents during verification? Or will this cause a problem with enrollment? Please check my case and let me know what I should do. Thank you.

Apple Developer Program Enrollment Pending Since October 18 – No Response from Support Despite Multiple Cases I am posting here because I have been unable to get any response from Apple Developer Support regarding my paid Apple Developer Program enrollment. I enrolled in the Apple Developer Program on October 18, 2026, and paid the required US$99 membership fee. My bank was charged, and I received the order confirmation. On October 19, Apple contacted me requesting additional identity verification because the country associated with my passport did not match my enrollment region (Saudi Arabia). I followed Apple's instructions and submitted my passport through the secure upload link. I subsequently submitted my valid Saudi National ID (Iqama) as additional proof of identity when requested. Since then, my membership has remained pending. My support history I have contacted Apple Developer Support multiple times: Case ID: 103004290871 – Original identity verification case. Case ID: 103004174844 – Program Purchase and Renewal (October 27 and October 31). Case ID: 103016454605 – Program Enrollment (November 2). Despite these multiple support requests, I have received absolutely no response from Apple — not even an automated acknowledgement or confirmation that someone is reviewing my cases. I understand that identity verification may require additional time. I am not demanding immediate approval. However, I believe a customer who has paid for the program and submitted all requested documents deserves at least a basic status update. What I need Apple to clarify Has my Saudi National ID/Iqama been received and reviewed? Is my identity verification still pending, or is there an issue with my documents? Is my US$99 payment successfully associated with my enrollment? Is any additional information required from me? If Apple cannot approve my enrollment, why am I not receiving a decision or explanation? I am developing an iOS application for an existing company workforce attendance system. The iOS version is ready for the next stage of testing, and I need my Developer Program membership to proceed with TestFlight distribution. My concern is no longer just the enrollment delay. It is the complete absence of communication from Apple Developer Support despite multiple support cases. I would appreciate assistance from an Apple Developer Support representative or anyone who has experienced and successfully resolved a similar enrollment issue. Thank you.

Is anyone else currently waiting for Apple Developer Program enrollment approval? How long did you have to wait before your enrollment was approved?

Hi, I enrolled for a dev account over a week ago - got the invoice email 6 days ago, but my account is still 'Pending'. Is there something I need to do, or is it a case of just waiting? If so how long? Thanks.

Hello, Our organization's Apple Developer Program membership (Team ID: AW84BGPX82) expired on October 25, 2026. I am signed in as the Account Holder. Last year we renewed through the Apple Developer app on iPhone without any problem. This year there is no Renew button in the Apple Developer app, on the developer website, or under Subscriptions in iPhone Settings. The account, the payment card and all agreements are valid. We contacted Developer Support by email but have not received a response yet. Phone support in our country could not help. Could someone from Apple please help us renew our existing membership? We do not want to create a new account. Thank you.

Hello, I recently renewed and paid for my Apple Developer Program membership (after 10 years of pause), expecting that I would be able to update my outdated account information and convert my Individual membership to an Organization membership. Unfortunately, I'm still unable to make these changes. Here's the situation: My developer account is registered under my previous legal name and address, which I need to update. I want to convert my Individual membership to an Organization membership for my registered company. App Store Connect does not allow me to make these changes directly and instructs me to contact Apple Developer Support. I've already submitted two support requests 4 days ago and 2 days ago, but neither has received a response. There is no live chat or phone support available to me. The frustrating part is that I've just paid for the membership, but I cannot update my account details or complete the conversion needed to publish my new app under my company. Could someone from the Apple Developer Team please advise how to escalate this issue or reach the team responsible for membership updates and organization conversions? Has anyone in the community experienced a similar situation and found a way to get support? One last question, once I update to business profile, can I add my friend also as admin with same rights? I've added him now, but he can't add app or do anything important. Permssions are full. Thank you.

I paid the Apple Developer Program fee on October 18, 2026 and received an official invoice. The charge is on my bank statement. My account still shows "Pending" and "Purchase your membership", and the page asks me to pay again. I have not paid twice. I have 3 open support cases: 103001584468, 103008924577, 103017634303. Apple Support's general advisors told me they cannot help with Developer Program issues, and my emails have had no reply for 16 days. Could Apple Developer Support please link my payment to my enrollment and activate my membership? Has anyone had this resolved, and how long did it take?

Apple Developer Membership expired on 2026-10-15, renewed on 2026-10-17 23:11 (UTC+8) Till 2026-10-19 10:00 AM (UTC+8), App Store Connect still shows “Membership Expired”, and my app has not been recovered as available on App Store now. According to https://developer.apple.com/help/account/membership/renewal/, "If you renew after your membership expires, your renewal will activate when you complete the renewal process and any free apps you had available for download will become available again within 24 hours.", my app should be available within 24 hours. Below are the similar issues, https://developer.apple.com/forums/thread/843016 https://developer.apple.com/forums/thread/841607 I hope Apple Developer Support can apply the same fix to my account. Thank you.

Hello, I'm Gabriel Berrebi from GOAT ZQWQCA5H2M. I'm contacting you on behalf of our Account Holder Adam Amselle, because he can't sign in to contact you himself. His situation: - He knows his password and still owns his trusted phone number. - He is in Israel, and the SMS verification codes never arrive on his phone. - After a few attempts, Apple now shows "Verification Code Digit Verification codes cannot be sent to this phone number at this time. Please try again later". - He has no other trusted Apple device signed in. - He has been locked out for 7 days. As a result, we can't accept the updated Apple Developer Program agreements, and our live app is affected. Could you please call him directly so he can verify his identity and regain access? - Name: Adam Amsellem - Phone: +97253303447 - Apple Account email: adam@goatz.app He can provide his ID and our company documents. You can also reach me at contact@goatz.app. Thank you very much, Gabriel Berrebi GOAT

I am extremely frustrated with how this situation is being handled. My Apple Developer Program membership is due to expire on November 6, 2026. However, there is no option to renew it. The "Renew Membership" button is missing from both the Apple Developer website and the Apple Developer app. I contacted Apple Developer Support well in advance and opened a support case (Case ID: 103009169435), but I still haven't received any meaningful response or solution. What makes this even more frustrating is that this is not the first time it has happened. Last year, my membership also failed to renew automatically, and I had to go through a lengthy support process to resolve the same issue. I have checked the available instructions and renewal options, but there is simply no way for me to complete the payment. Phone support is also not available for my region. This is particularly concerning for developers who rely on their published apps being available on the App Store. Once the membership expires, users may no longer be able to download those apps. I am not asking for anything unusual. I simply want to pay the annual $99 membership fee and renew my existing account. It is unacceptable that a developer can be left without any way to renew their membership, while support requests remain unanswered and the expiration date approaches. Could someone from Apple Developer Support please review Case ID 103009169435 and help resolve this issue? I would really appreciate an actual response and a practical solution, rather than being redirected to the same instructions that do not work.

Hello, I’m trying to enroll in the Apple Developer Program on behalf of my company, but I cannot proceed. On the website, immediately after clicking “Enroll,” I receive this message: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” The Apple Developer app also indicates that enrollment is not available for this Apple Account. I have confirmed that my Apple Account contains my correct legal first and last name, complete address, and current phone number. Two-factor authentication is enabled. Could you please review my account and explain what is preventing enrollment? Please let me know what steps I need to take to complete the process. If additional identity verification is required, I’m happy to provide the necessary information through a secure support channel. Thank you.

Hello Apple Developer Support, Please help with an organization enrollment that cannot be completed in the Apple Developer app. Case 20000147180205. A follow-up request was also submitted and has not been answered. I can provide the second case number privately. What support already confirmed on case 20000147180205: the initial enrollment was fully withdrawn; another enrollment on this Apple Account is still pending. Because that enrollment is pending, the Apple Developer app will not open enrollment and sends us to the website. On the website the only step is to complete a purchase. Earlier payment attempts never reached the card issuer. On a different Apple Account that had no pending web enrollment, Developer Support instructed us to enroll in the Apple Developer app. That enrollment was accepted in the app, and we immediately received a request to upload documents. Please withdraw the pending enrollment on this Apple Account and confirm when enrollment in the Apple Developer app is available. We will then submit it in the app and upload the requested documents. We will not start another enrollment on the website and we will not submit another payment. Thank you.

Whats the best way to reach Apple developer UK support ?? I am facing trouble paying apple for developer account. The payment doesn't go through, says some authorization issue. Tried severall cards and dozens of time. Tried reaching support, phone support is not availble currently, email support haven't reply in weeks. We will likely miss our launch event for AI Summit. Can anyone help escalating this ??

Hello, At November 2nd my dev acc expiried until now i cant renew it, tried website, apple developer app there no renew button ... last year everything went smooth and automatically. Any ideas? Already send the mail to support, but maybe i can try something else while waiting?

Hello Apple Developer Community, I am trying to enroll in the Apple Developer Program using the Apple Developer app on my iPhone. I am signed in to the Apple Developer app with the account I want to use for my developer membership. However, when I proceed to the payment screen, the App Store subscription confirmation shows a different Apple Account from the one I am using in the Apple Developer app. The subscription fee shown is ₹8,700 per year. I want to make sure that my Apple Developer Program membership is registered under the account I used to enroll, as I intend to use it to publish and manage my apps. Before completing the payment, I would like to clarify: Can I pay using a different Apple Account from the one used to enroll in the Apple Developer Program? Will my developer membership be activated under the account I used to enroll? Is it safe to confirm the annual subscription without changing my App Store account? Has anyone successfully completed enrollment this way? I would appreciate advice from anyone who has experienced the same situation, especially developers from India. Thank you for your help!

Dear Apple Developer Support Community, I need assistance with an issue I am facing while enrolling in the Apple Developer Program. During enrollment, I receive the following error: “This address is not valid. To continue enrolling, Contact Us.” I have already contacted Apple Support through the available channels and submitted two support cases (103002643577 and 103002642638), but I still haven't received a resolution. Phone support is currently unavailable to me in my region, and this issue is delaying my project timelines and deployment plans. Account details: Apple Account: Registered using a Gmail address Country/Region: India Program: Apple Developer Program Could someone please advise me on how to resolve this enrollment error or escalate the existing support cases? Thank you for your time and assistance. Regards, Somesh Vyas

I’m trying to upload an iOS app to TestFlight for an existing organization team, but I’m stuck in an agreement/access loop. What I see: • App Store Connect lists my account as “Account Holder, Admin” for the organization. • Our existing apps are visible in App Store Connect. • A banner says the Account Holder must accept the updated Apple Developer Program License Agreement. • Following the account link opens developer.apple.com/account, but that page only shows “Join the Apple Developer Program” and “Enroll today.” • There are no membership details, organization team selector, or agreement acceptance button. • Certificates, Identifiers & Profiles shows “Access Unavailable.” What I’ve already tried: • Confirmed that I’m using the same Apple Account on both websites. • Signed in again using a fresh Chrome Incognito session — same result. • Signed back into Xcode. The organization team appears, but access to Certificates, Identifiers & Profiles is still unavailable. App Store Connect also shows the Free Apps Agreement as “Active (New Agreement Available).” I haven’t been able to verify the actual membership expiration date because the Developer portal does not show membership details. The app builds successfully without code signing, but I cannot complete provisioning and upload it to TestFlight. I’ve already opened a case with Apple Developer Support and am awaiting a response. Has anyone resolved this exact situation? Was it a membership renewal issue, an account-to-team association issue, or something else? Is there an official way to access the agreement or membership details when the Account Holder sees only the enrollment page? Any experience or guidance from Apple staff would be appreciated.

I am posting here because I genuinely do not know what else to do. I paid the USD 99 Apple Developer Program fee on 13 October 2026. The payment went through immediately — I have the Apple Store invoice and the confirmation email sitting in my inbox. Sixteen days later, my enrollment still says **Pending**. In those sixteen days Apple has not asked me for a single thing. No ID verification, no document request, no email explaining what the hold-up is. Just Pending. I have opened two support cases. The most recent is **Case ID 103005173976**, now 7 days old. Both times I got the same automated reply telling me my request had been received and someone would get back to me as soon as possible. Nobody has. Not once, from either case. I check that inbox every morning before I do anything else, and every morning it is empty. I refresh the enrollment page more times a day than I want to admit. Apple's own documentation says enrollment usually completes within 48 hours and that support cases are answered within 48 hours. I am at 16 days and 7 days respectively, with no explanation for either. Where I am: - Individual enrollment, Sri Lanka - Paid 13 October 2026, USD 99.00, payment confirmed - Status: Pending, unchanged - Two support cases, latest 103005173976, zero human replies I am not posting to complain for the sake of it. I had a release date planned around this and I have had to push it, and I cannot give anyone a new date because I have no idea whether this resolves tomorrow or in another three weeks. Not knowing is the part that is wearing me down. So, honestly asking: 1. Has anyone had an individual enrollment sit in Pending this long with no communication at all? What finally moved it? 2. Is there any way to escalate an existing case ID, or any contact route that is actually staffed, rather than the email form that has now swallowed two of my requests? 3. Is there something I am supposed to be doing on my end that Apple simply has not told me about? If anyone from Apple reads this — I will send the invoice number, order number and Apple ID privately to whoever needs them. I just want someone to look at the account. Thank you to anyone who can point me somewhere.