Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Apple Developer enrollment: ID rejected because my passport country differs from where I live
Hi, I tried to sign up for an Apple Developer account. Apple rejected my ID because it isn't from the same country as the one I live in. I live in Thailand and my passport is Canadian. I have opened 2 support tickets with Apple Developer Program support and have had no response after 2 weeks. Has anyone been in this situation? Is there a way to get through identity verification and complete enrollment, and if so, how? Any advice appreciated.
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Individual enrollment from Armenia fails with "An unknown error occurred", Case 103015557386
Hello, I am trying to enroll in the Apple Developer Program as an individual, and enrollment fails at Review and Accept. The web flow ends at developer.apple.com/enroll/error with "We are unable to process your request. An unknown error occurred." The Apple Developer app says "Enrollment through the Apple Developer app is not available for this Apple Account" and sends me back to the website. Details: Apple Account region: Armenia Trusted phone number: Armenian (+374) Two-factor authentication: on Enrollment type: Individual Could Developer Support please review my case and tell me what is blocking the enrollment and what I need to do to continue? If anyone has recently enrolled as an individual from Armenia, I would also appreciate hearing what worked for you. Thank you.
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Is Apple Experiencing Delays or Technical Issues with the App Store Review Process?
Hello Apple Developer Community, I'm reaching out to ask whether anyone else is currently experiencing unusually long review times in App Store Connect. Our app, NumbuX, has been stuck in the "Waiting for Review" status for approximately three weeks, without any updates or requests for additional information. We understand that review times can vary, but this delay seems significantly longer than usual. I would appreciate any clarification regarding the following: Are there any known technical issues or backlogs affecting the App Store review process? Are other developers experiencing similar delays? Is there a recommended way to escalate or request an update when an app remains in "Waiting for Review" for several weeks? Could there be an issue with our submission that is preventing it from progressing, even though no action is requested in App Store Connect? We want to ensure that there is nothing missing on our side and that our submission is being processed correctly. We have also opened few tickets in different areas and we have not had any replied yet. Is anyone in the same situation? Thank you in advance for any information or guidance.
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Paid Apple Developer Program enrollment still pending; support cases unanswered
Hello, I completed enrollment and paid for the Apple Developer Program on Oct 22nd, but my account still does not show an active membership. I have not received an explanation of what is holding up the enrollment. I opened a Developer Support case on October 25 and sent a second request on November 2. Both were acknowledged, but I have not received a substantive reply or status update. I also called general Apple Support, but they said they could not help with Developer Program enrollment or transfer me to Developer Support. I haven’t found a direct phone option for the Developer Support team. Could someone advise what I should check on my side, and whether there is an official way to have a paid enrollment reviewed or escalated? If you’ve resolved a similar issue, I’d appreciate hearing what helped. I can provide my case numbers and payment confirmation through Apple Support if needed. Thank you.
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Individual enrollment blocked since October 19 — case 103002162355, no ID upload link, phone support unavailable
Hello, I have been trying to enroll in the Apple Developer Program as an individual (United States) since October 19, 2026, and I am still blocked. Timeline: 10/19: I started the enrollment on the website. It did not go through and directed me to contact Developer Support. I wrote to them the same day (case 103002162355). 10/21: I tried the Apple Developer app with the same Apple Account. It says: "Enrollment through the Apple Developer app is not available for this Apple Account." 10/29: First reply from Developer Support, ten days later. I was told I would receive a link to upload my photo ID. The link never arrived (I checked inbox and spam for AppleSupport@email.apple.com). 10/30: I asked for the link to be resent. No reply since. Today: the case page shows "Phone support is currently unavailable," so the only option is email, which has not been answered. Could someone please look at case 103002162355 and either resend the ID upload link, or reset my account so I can enroll and verify my identity in the Apple Developer app? Thank you, Andrey Teplyakov
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Apple Developer Enrollment still pending after 5 weeks.
I have emailed with 0 response. Case ID: 103011830557 It also says phone support is currently unavailable. I am at a lose on how to proceed. I don't know if this is normal or if there is something wrong with my enrollment. It seems there is nobody to contact to get any info or help. Has anyone else waited this long? Or is there something I am missing that I need to do? It says Enrollment is being processed, with an Enrollment ID but no payment has gone through. It has said this for about 4 weeks now.
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Individual enrollment pending for two weeks – never reached payment step
Hello, I enrolled in the Apple Developer Program as an individual about two weeks ago using my Apple Account and national ID. Since then, the enrollment has been pending and I haven't received any update or email from Apple. I was also never asked to pay the membership fee, so it seems the enrollment hasn't moved past the review stage. I have contacted Apple Developer Program Support, but haven't received a reply yet. Has anyone experienced this recently? Is there anything I can do on my side to move the enrollment forward, or should I simply keep waiting? Thank you.
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Individual enrollment paid on Oct 23, still Pending, no response to support case
Hello, I enrolled in the Apple Developer Program as an individual and paid the USD 99 membership on October 23, 2026. The payment was charged, but my account still shows "Pending" along with the banner asking me to purchase the membership. I opened support case 103011759722 on October 28 and added the purchase details and an explanation today (November 3), but I haven't received a reply yet. Phone support is currently unavailable. Could someone from Apple Developer Support please take a look at my case? I'm ready to verify my identity if needed. Thank you.
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Organization enrollment pending since October 14 — no response to support case
Hello, Our company, Vinova Lab AI Solutions FZCO (United Arab Emirates), submitted an Apple Developer Program enrollment as an organization on October 14, 2026. We received the confirmation email saying Apple would verify my authority to bind the organization, and nothing since. Enrollment ID: RTV2USJA62 Support Case ID: 103007089450 D-U-N-S Number: 851154066 (created October 13, verified by D&B through the national registry) I am the founder and majority owner (75%) of the company. I followed up by email on October 24 and October 30 with no reply, and the phone callback option for Program Enrollment is currently unavailable. We have not received any request for additional documents. Could someone from Developer Program Support check the status of this enrollment or let us know if anything is missing? Thank you
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Impossible to enroll in apple developer program
I write this after 3 weeks trying to enroll in the program. From the developer App I was required to verify my identity with my driver’s license, very weird since I am from Spain and normal verification is with the id card. it said that it was unable to verify my identity and redirects me to web where it says “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted support but they answered without solving the issue, and after several days waiting for a response. They have a bug which need to be scaled to the proper team but how I can contact them if phone calls are unavailable and email support looks generic, slow and inefficient?
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Program enrollment issue, no response from support
Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏
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Charged twice for the Developer Program, enrollment still pending after 2 weeks, no reply from support
Hi everyone, I am hoping someone here can help, or that an Apple moderator can point me in the right direction, because I am completely stuck. I enrolled in the Apple Developer Program on July 3 (order D004987225, $99). The enrollment stayed "Pending", so a few days later, on July 6, I ended up with a second order for the same one-year membership (order D004995789, another $99). So I have now been charged twice, $198 total, for a single membership — and to this day the enrollment is still not active. I have contacted Apple Developer Support almost every day since then. I get no real answer. A couple of days ago someone finally opened a refund request for me and promised a phone callback, but the call never came, and after that it went quiet again. At this point I don't even mind which way it gets fixed — either activate my membership and refund the duplicate charge, or refund both and let me start over. I just need a human at Apple to actually look at it. Has anyone been through the same thing — double charge and a stuck "Pending" enrollment? How did you finally get someone to respond? And if any Apple staff sees this, I can share my Case ID and order numbers privately. Thanks in advance.
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No response to Case 103008202171 since October 25 — cannot enroll in Apple Developer Program
Hello, I opened support case 103008202171 on October 25, but I still have not received any email response or update. I also called Apple Support, but they told me they could not help and that Developer Support only communicates by email. My issue: • The “Enroll Now” button is disabled in the Apple Developer app. • On the website, I get this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also have a question about my account country. My Apple account country is set to the United States because my RedotPay card only works when the store country is set to the USA. However, I am Tunisian, I live in Tunisia, and my trusted phone number is a Tunisian number. For a personal Apple Developer account, can I keep the United States as my account/store country because of the RedotPay card, and then provide only Tunisian identity and residence documents during verification? Or will this cause a problem with enrollment? Please check my case and let me know what I should do. Thank you.
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Program Enrollment Pending
Apple Developer Program Enrollment Pending Since October 18 – No Response from Support Despite Multiple Cases I am posting here because I have been unable to get any response from Apple Developer Support regarding my paid Apple Developer Program enrollment. I enrolled in the Apple Developer Program on October 18, 2026, and paid the required US$99 membership fee. My bank was charged, and I received the order confirmation. On October 19, Apple contacted me requesting additional identity verification because the country associated with my passport did not match my enrollment region (Saudi Arabia). I followed Apple's instructions and submitted my passport through the secure upload link. I subsequently submitted my valid Saudi National ID (Iqama) as additional proof of identity when requested. Since then, my membership has remained pending. My support history I have contacted Apple Developer Support multiple times: Case ID: 103004290871 – Original identity verification case. Case ID: 103004174844 – Program Purchase and Renewal (October 27 and October 31). Case ID: 103016454605 – Program Enrollment (November 2). Despite these multiple support requests, I have received absolutely no response from Apple — not even an automated acknowledgement or confirmation that someone is reviewing my cases. I understand that identity verification may require additional time. I am not demanding immediate approval. However, I believe a customer who has paid for the program and submitted all requested documents deserves at least a basic status update. What I need Apple to clarify Has my Saudi National ID/Iqama been received and reviewed? Is my identity verification still pending, or is there an issue with my documents? Is my US$99 payment successfully associated with my enrollment? Is any additional information required from me? If Apple cannot approve my enrollment, why am I not receiving a decision or explanation? I am developing an iOS application for an existing company workforce attendance system. The iOS version is ready for the next stage of testing, and I need my Developer Program membership to proceed with TestFlight distribution. My concern is no longer just the enrollment delay. It is the complete absence of communication from Apple Developer Support despite multiple support cases. I would appreciate assistance from an Apple Developer Support representative or anyone who has experienced and successfully resolved a similar enrollment issue. Thank you.
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Apple Developer enrollment: ID rejected because my passport country differs from where I live
Hi, I tried to sign up for an Apple Developer account. Apple rejected my ID because it isn't from the same country as the one I live in. I live in Thailand and my passport is Canadian. I have opened 2 support tickets with Apple Developer Program support and have had no response after 2 weeks. Has anyone been in this situation? Is there a way to get through identity verification and complete enrollment, and if so, how? Any advice appreciated.
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Individual enrollment from Armenia fails with "An unknown error occurred", Case 103015557386
Hello, I am trying to enroll in the Apple Developer Program as an individual, and enrollment fails at Review and Accept. The web flow ends at developer.apple.com/enroll/error with "We are unable to process your request. An unknown error occurred." The Apple Developer app says "Enrollment through the Apple Developer app is not available for this Apple Account" and sends me back to the website. Details: Apple Account region: Armenia Trusted phone number: Armenian (+374) Two-factor authentication: on Enrollment type: Individual Could Developer Support please review my case and tell me what is blocking the enrollment and what I need to do to continue? If anyone has recently enrolled as an individual from Armenia, I would also appreciate hearing what worked for you. Thank you.
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Is Apple Experiencing Delays or Technical Issues with the App Store Review Process?
Hello Apple Developer Community, I'm reaching out to ask whether anyone else is currently experiencing unusually long review times in App Store Connect. Our app, NumbuX, has been stuck in the "Waiting for Review" status for approximately three weeks, without any updates or requests for additional information. We understand that review times can vary, but this delay seems significantly longer than usual. I would appreciate any clarification regarding the following: Are there any known technical issues or backlogs affecting the App Store review process? Are other developers experiencing similar delays? Is there a recommended way to escalate or request an update when an app remains in "Waiting for Review" for several weeks? Could there be an issue with our submission that is preventing it from progressing, even though no action is requested in App Store Connect? We want to ensure that there is nothing missing on our side and that our submission is being processed correctly. We have also opened few tickets in different areas and we have not had any replied yet. Is anyone in the same situation? Thank you in advance for any information or guidance.
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Notarization staus code 7000
Account Holder 的姓名是:Zhou Zhou,以及 zhou.zhou@cn.mcd.com 是 Admin。 日志中 issues: statusCode: 7000 statusSummary: Team is not yet configured for notarization. Team ID: CT4HBGAZ7B Team name: M (Nanjing) Digital Technology Co., Ltd. Apple ID used: zhou.zhou@cn.mcd.com 最近一次提交是2026年11月3日。同时是首次公正
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Paid Apple Developer Program enrollment still pending; support cases unanswered
Hello, I completed enrollment and paid for the Apple Developer Program on Oct 22nd, but my account still does not show an active membership. I have not received an explanation of what is holding up the enrollment. I opened a Developer Support case on October 25 and sent a second request on November 2. Both were acknowledged, but I have not received a substantive reply or status update. I also called general Apple Support, but they said they could not help with Developer Program enrollment or transfer me to Developer Support. I haven’t found a direct phone option for the Developer Support team. Could someone advise what I should check on my side, and whether there is an official way to have a paid enrollment reviewed or escalated? If you’ve resolved a similar issue, I’d appreciate hearing what helped. I can provide my case numbers and payment confirmation through Apple Support if needed. Thank you.
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Individual enrollment blocked since October 19 — case 103002162355, no ID upload link, phone support unavailable
Hello, I have been trying to enroll in the Apple Developer Program as an individual (United States) since October 19, 2026, and I am still blocked. Timeline: 10/19: I started the enrollment on the website. It did not go through and directed me to contact Developer Support. I wrote to them the same day (case 103002162355). 10/21: I tried the Apple Developer app with the same Apple Account. It says: "Enrollment through the Apple Developer app is not available for this Apple Account." 10/29: First reply from Developer Support, ten days later. I was told I would receive a link to upload my photo ID. The link never arrived (I checked inbox and spam for AppleSupport@email.apple.com). 10/30: I asked for the link to be resent. No reply since. Today: the case page shows "Phone support is currently unavailable," so the only option is email, which has not been answered. Could someone please look at case 103002162355 and either resend the ID upload link, or reset my account so I can enroll and verify my identity in the Apple Developer app? Thank you, Andrey Teplyakov
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Apple Developer Enrollment still pending after 5 weeks.
I have emailed with 0 response. Case ID: 103011830557 It also says phone support is currently unavailable. I am at a lose on how to proceed. I don't know if this is normal or if there is something wrong with my enrollment. It seems there is nobody to contact to get any info or help. Has anyone else waited this long? Or is there something I am missing that I need to do? It says Enrollment is being processed, with an Enrollment ID but no payment has gone through. It has said this for about 4 weeks now.
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Individual enrollment pending for two weeks – never reached payment step
Hello, I enrolled in the Apple Developer Program as an individual about two weeks ago using my Apple Account and national ID. Since then, the enrollment has been pending and I haven't received any update or email from Apple. I was also never asked to pay the membership fee, so it seems the enrollment hasn't moved past the review stage. I have contacted Apple Developer Program Support, but haven't received a reply yet. Has anyone experienced this recently? Is there anything I can do on my side to move the enrollment forward, or should I simply keep waiting? Thank you.
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267
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Individual enrollment paid on Oct 23, still Pending, no response to support case
Hello, I enrolled in the Apple Developer Program as an individual and paid the USD 99 membership on October 23, 2026. The payment was charged, but my account still shows "Pending" along with the banner asking me to purchase the membership. I opened support case 103011759722 on October 28 and added the purchase details and an explanation today (November 3), but I haven't received a reply yet. Phone support is currently unavailable. Could someone from Apple Developer Support please take a look at my case? I'm ready to verify my identity if needed. Thank you.
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32
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Organization enrollment pending since October 14 — no response to support case
Hello, Our company, Vinova Lab AI Solutions FZCO (United Arab Emirates), submitted an Apple Developer Program enrollment as an organization on October 14, 2026. We received the confirmation email saying Apple would verify my authority to bind the organization, and nothing since. Enrollment ID: RTV2USJA62 Support Case ID: 103007089450 D-U-N-S Number: 851154066 (created October 13, verified by D&B through the national registry) I am the founder and majority owner (75%) of the company. I followed up by email on October 24 and October 30 with no reply, and the phone callback option for Program Enrollment is currently unavailable. We have not received any request for additional documents. Could someone from Developer Program Support check the status of this enrollment or let us know if anything is missing? Thank you
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Impossible to enroll in apple developer program
I write this after 3 weeks trying to enroll in the program. From the developer App I was required to verify my identity with my driver’s license, very weird since I am from Spain and normal verification is with the id card. it said that it was unable to verify my identity and redirects me to web where it says “Your enrollment in the Apple Developer Program could not be completed at this time.” I contacted support but they answered without solving the issue, and after several days waiting for a response. They have a bug which need to be scaled to the proper team but how I can contact them if phone calls are unavailable and email support looks generic, slow and inefficient?
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3
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80
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Program enrollment issue, no response from support
Hi everyone, I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice. I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account. What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all. So right now I’m stuck: payment went through, but no membership and no support response. Has anyone faced this before? Did your membership eventually activate on its own? Is there any way to actually reach Apple support (chat, phone, anything that works)? Should I escalate this somehow or request a refund through my bank? Any advice would really help — I feel like I’m just shouting into the void at this point. Thanks 🙏
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Charged twice for the Developer Program, enrollment still pending after 2 weeks, no reply from support
Hi everyone, I am hoping someone here can help, or that an Apple moderator can point me in the right direction, because I am completely stuck. I enrolled in the Apple Developer Program on July 3 (order D004987225, $99). The enrollment stayed "Pending", so a few days later, on July 6, I ended up with a second order for the same one-year membership (order D004995789, another $99). So I have now been charged twice, $198 total, for a single membership — and to this day the enrollment is still not active. I have contacted Apple Developer Support almost every day since then. I get no real answer. A couple of days ago someone finally opened a refund request for me and promised a phone callback, but the call never came, and after that it went quiet again. At this point I don't even mind which way it gets fixed — either activate my membership and refund the duplicate charge, or refund both and let me start over. I just need a human at Apple to actually look at it. Has anyone been through the same thing — double charge and a stuck "Pending" enrollment? How did you finally get someone to respond? And if any Apple staff sees this, I can share my Case ID and order numbers privately. Thanks in advance.
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241
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No response to Case 103008202171 since October 25 — cannot enroll in Apple Developer Program
Hello, I opened support case 103008202171 on October 25, but I still have not received any email response or update. I also called Apple Support, but they told me they could not help and that Developer Support only communicates by email. My issue: • The “Enroll Now” button is disabled in the Apple Developer app. • On the website, I get this error: “Your enrollment in the Apple Developer Program could not be completed at this time.” I also have a question about my account country. My Apple account country is set to the United States because my RedotPay card only works when the store country is set to the USA. However, I am Tunisian, I live in Tunisia, and my trusted phone number is a Tunisian number. For a personal Apple Developer account, can I keep the United States as my account/store country because of the RedotPay card, and then provide only Tunisian identity and residence documents during verification? Or will this cause a problem with enrollment? Please check my case and let me know what I should do. Thank you.
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Program Enrollment Pending
Apple Developer Program Enrollment Pending Since October 18 – No Response from Support Despite Multiple Cases I am posting here because I have been unable to get any response from Apple Developer Support regarding my paid Apple Developer Program enrollment. I enrolled in the Apple Developer Program on October 18, 2026, and paid the required US$99 membership fee. My bank was charged, and I received the order confirmation. On October 19, Apple contacted me requesting additional identity verification because the country associated with my passport did not match my enrollment region (Saudi Arabia). I followed Apple's instructions and submitted my passport through the secure upload link. I subsequently submitted my valid Saudi National ID (Iqama) as additional proof of identity when requested. Since then, my membership has remained pending. My support history I have contacted Apple Developer Support multiple times: Case ID: 103004290871 – Original identity verification case. Case ID: 103004174844 – Program Purchase and Renewal (October 27 and October 31). Case ID: 103016454605 – Program Enrollment (November 2). Despite these multiple support requests, I have received absolutely no response from Apple — not even an automated acknowledgement or confirmation that someone is reviewing my cases. I understand that identity verification may require additional time. I am not demanding immediate approval. However, I believe a customer who has paid for the program and submitted all requested documents deserves at least a basic status update. What I need Apple to clarify Has my Saudi National ID/Iqama been received and reviewed? Is my identity verification still pending, or is there an issue with my documents? Is my US$99 payment successfully associated with my enrollment? Is any additional information required from me? If Apple cannot approve my enrollment, why am I not receiving a decision or explanation? I am developing an iOS application for an existing company workforce attendance system. The iOS version is ready for the next stage of testing, and I need my Developer Program membership to proceed with TestFlight distribution. My concern is no longer just the enrollment delay. It is the complete absence of communication from Apple Developer Support despite multiple support cases. I would appreciate assistance from an Apple Developer Support representative or anyone who has experienced and successfully resolved a similar enrollment issue. Thank you.
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