Dear Apple team, we kindly ask for your help in resolving an issue, as our attempts to contact support - both via email and by requesting a callback - have not produced any results.
We believe that the removal of our application from the App Store may be related to a synchronization discrepancy between our App Store Connect account and our Apple Developer Program membership status.
At the same time, the subscription status appears to be inconsistent between App Store Connect and the Apple Developer account. We would appreciate your assistance in checking whether the membership status and associated entitlements have been correctly synchronized.
Our support ticket number is 102978608429.
Could you please advise on the next steps?
Also, if possible, please reach out to us via email at dev@aigenis.by or by phone at +375 29 239-70-27.
Apple Account used for the membership: dev@aigenis.by
App name: AIGENIS: понятные инвестиции