W-9 Correction Submitted to Apple Finance — 7 Weeks Without an Update

App Store Distribution & Marketing App Store Connect
SyntaxSalvager OP
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I submitted a corrected Form W-9 through Apple's provided secure submission link after App Store Connect reversed my information, listing my single-member LLC on Line 1 and my personal legal name on Line 2. This appears to be a known issue that Apple Finance has reportedly acknowledged.

Apple confirmed receipt on September 3, 2026, and said its Tax team would review it. As of October 21, 48 days and multiple follow-ups later, I still haven't received confirmation of whether the correction was accepted or further action is required.

Today, I called Apple Developer Support. The representative consulted a Senior Advisor, their Support Advisor, and Business Support. According to the representative, the people contacted had "no clue" how to reach Apple Finance or escalate the case. I received a new case ID, but the issue remains unresolved.

My app is approved and ready for release, but I've chosen to wait until Apple confirms my tax information is correct. Apple specifically stated that the corrected information would not be reflected in App Store Connect, so I have no way to verify the update myself. All I'm asking for is confirmation that my corrected Form W-9 was accepted or whether anything else is needed from me.

I'm sharing this to document my experience because there's still no clear way to obtain an update or escalate my Apple Finance case, and the delay is holding me back from launching my app and growing my business.

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SyntaxSalvager OP

Another week come and gone. No way to contact Apple Finance after being told by Apple that their Senior Advisors have "no clue" how to reach Apple Finance or escalate the case.
SyntaxSalvager OP

Update — November 5, 2026

It has now been 63 days (9 weeks) since Apple Finance acknowledged receiving my corrected W-9, and I still have not received confirmation that it was accepted or whether further action is required.

Despite multiple follow-up emails, a phone call involving several Apple Support advisors, and opening another support case on October 29, I've received nothing beyond automated acknowledgments.

I have invested thousands of dollars and countless hours building my business, developing my app, and preparing for launch. My app is approved and ready for release, yet my business plans are at a complete standstill because I cannot get a simple response from Apple Finance.

What makes this especially frustrating is the uncertainty. I have no idea whether I'll ever receive a response, or whether, after waiting all this time, Apple will simply tell me my W-9 was never processed, cannot be located, or needs to be resubmitted; potentially starting this entire waiting process over again.

As a paying Apple Developer Program member, I pay $99 annually for the privilege of developing and distributing apps on Apple's platform. At this point, nearly three months of that paid membership have passed while I've been unable to move forward with my planned launch. I'm effectively paying Apple for membership time that I cannot fully utilize because Apple won't confirm whether my tax information has been corrected.

Every additional week represents lost time, delayed opportunities to generate revenue, and unnecessary stress. Nine weeks without even confirming whether a submitted tax form was accepted is unacceptable, especially for developers who have invested significant time and money into building their businesses on Apple's platform.

I am now considering consulting an attorney to better understand my options if this issue continues to go unresolved.
EugeneHorton OP

I am experiencing the same issue. Where did you go to submit the corrected form and was itnone you uad to upload yourself?