Hello, I'm hoping an Apple staff member or someone who has hit this before can help. Situation: I enrolled in the Apple Developer Program (Organization) through the Apple Developer app on my Mac, signed in with my organization's Apple Account. Apple approved the enrollment and let me continue about a week ago. On the next page (payment), the account shown was a different Apple Account, my personal one that is signed in to macOS. I did not pay. Since then, tapping "Continue Your Enrollment" only shows: "Unable to Continue. Contact support at https://developer.apple.com/contact/." What I've tried (same result each time): Restarting the Mac Signing out and back in inside the Developer app Trying on a separate personal iPhone Support status: Case ID: 103014710787 I emailed support and sent a follow-up on the same case, with no reply yet. Phone support shows "currently unavailable" for me in India. I reached them by phone a couple of weeks ago, but not since. What I'm asking: Can someone from Apple confirm the approved enrollment is still linked to my organization's Apple Account and reset the enrollment state so I can continue to payment? Has anyone else seen this after an account mismatch at the payment step, and did anything fix it on your side? I'm happy to share screenshots if useful. Thank you!

Enrollment approved, now stuck at "Unable to Continue" after account mismatch on payment page (India)

Hello,

I'm hoping an Apple staff member or someone who has hit this before can help.

Situation:

I enrolled in the Apple Developer Program (Organization) through the Apple Developer app on my Mac, signed in with my organization's Apple Account.
Apple approved the enrollment and let me continue about a week ago.
On the next page (payment), the account shown was a different Apple Account, my personal one that is signed in to macOS. I did not pay.
Since then, tapping "Continue Your Enrollment" only shows: "Unable to Continue. Contact support at https://developer.apple.com/contact/."

What I've tried (same result each time):

Support status:

Case ID: 103014710787
I emailed support and sent a follow-up on the same case, with no reply yet.
Phone support shows "currently unavailable" for me in India. I reached them by phone a couple of weeks ago, but not since.

What I'm asking:

Can someone from Apple confirm the approved enrollment is still linked to my organization's Apple Account and reset the enrollment state so I can continue to payment?
Has anyone else seen this after an account mismatch at the payment step, and did anything fix it on your side?

I'm happy to share screenshots if useful. Thank you!