Organisation enrolment approved but membership payment declined 3 times – stuck since July 2026

Developer Tools & Services Apple Developer Program
Creslo OP
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Hello,

I've been trying to enrol in the Apple Developer Program as an organisation since July 2026 – four months now.

Enrollment ID: G7M5HB8UAX
Case IDs: 103009024709 (latest), 102935334509

The enrolment is approved and my account shows "Pending – Purchase your membership", but the payment has been declined three times with no reason given. The card works normally everywhere else. I've stopped retrying so the account isn't flagged.

I can't reach anyone to fix it:

  • Two callbacks today: about 2 hours on hold each time, then the call was answered and immediately cut off.
  • My support message has had no reply.

Our iPhone app is ready and waiting only on this. Could someone from Developer Program Support tell me why the payment is declining, or offer another way to pay?

Thank you

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Apple Developer Support OP
Apple

Hello,

Thank you for your post. It is important to note that account-specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

Since you have already opened a case, please reply directly to any emails you’ve received from Developer Support to continue your existing case.

Best regards,

Developer Support