Has anyone experienced a similar situation?
Yes, there have been other similar posts. Search the forum. Here's an example: https://developer.apple.com/forums/thread/734036
when Apple is likely to refund the money to my new account details
You should probably assume that the money is lost. I don't recall any of the previous threads like this reporting a happy outcome.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags: