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Reply to Good morning we are trying to get our app approved and have numerous subscription rejections
It looks quite clear to me that the reviewer has kindly explained to you what you need to do with your submission. So where are you having difficulty? The following is a quick overview list. Get a URL to the EULA statement at your website and paste it inside the app description. Get a URL to your privacy statement at your website and paste it under the App Privacy section. Have a built-in sheet or equivalent to explain to the user what your subscription is about, what happens when a subscription expires, how they can cancel auto-renewal sub and so forth. I can go on and on, but that's not really my job. So I end here.
Feb ’26
Reply to issue with my submission - 4.2 - Design - Minimum Functionality
What do you mean by every street will have a certain time when parking is forbidden ? So your app reminds you to move your car. It doesn't really matter where it's currently situated, right? If that's the case, its objective is basically to send a notification, and the use of 'the current GPS location' doesn't really play a role, does it? Or does it compare the last location with the current position and tell you how many yards it has been moved?
Feb ’26
Reply to App Review cannot complete auto-renewable subscription purchase (Guideline 2.1) although sandbox & TestFlight work
App Review states they are unable to buy the in-app purchase Have you asked what they mean by 'unable to make a subscription purchase'? It could mean that the purchase sheet doesn't appear they don't see a button leading to the purchase sheet they don't see a list of products they tap something that is not even a button or something without a tap gesture I would make sure that I were on the same turf as theirs.
Topic: App & System Services SubTopic: StoreKit Tags:
Feb ’26
Reply to App Review Rejection – Guideline 2.1: “Create PIN” Not Responsive on iPad (iPhone-Only App)
Clarification on “not responsive” Since all buttons respond correctly during our testing, I’d appreciate clarification on what App Review typically means by “not responsive” in this context: It could mean that they are tapping something that is even a button. I had a case about 6 months ago where they claimed that nothing happened when he or she tried to make a subscription purchase. This 'something' was not even a button or anything with the tap gesture. If I remember correctly, the same reviewer claimed that the user was not able to post a support request at our website when in fact it was just the matter of scrolling down a little further to find a text box and a button.
Feb ’26
Reply to Good morning we are trying to get our app approved and have numerous subscription rejections
It looks quite clear to me that the reviewer has kindly explained to you what you need to do with your submission. So where are you having difficulty? The following is a quick overview list. Get a URL to the EULA statement at your website and paste it inside the app description. Get a URL to your privacy statement at your website and paste it under the App Privacy section. Have a built-in sheet or equivalent to explain to the user what your subscription is about, what happens when a subscription expires, how they can cancel auto-renewal sub and so forth. I can go on and on, but that's not really my job. So I end here.
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Feb ’26
Reply to issue with my submission - 4.2 - Design - Minimum Functionality
What do you mean by every street will have a certain time when parking is forbidden ? So your app reminds you to move your car. It doesn't really matter where it's currently situated, right? If that's the case, its objective is basically to send a notification, and the use of 'the current GPS location' doesn't really play a role, does it? Or does it compare the last location with the current position and tell you how many yards it has been moved?
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Feb ’26
Reply to App Review cannot complete auto-renewable subscription purchase (Guideline 2.1) although sandbox & TestFlight work
App Review states they are unable to buy the in-app purchase Have you asked what they mean by 'unable to make a subscription purchase'? It could mean that the purchase sheet doesn't appear they don't see a button leading to the purchase sheet they don't see a list of products they tap something that is not even a button or something without a tap gesture I would make sure that I were on the same turf as theirs.
Topic: App & System Services SubTopic: StoreKit Tags:
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Feb ’26
Reply to App Review Rejection – Guideline 2.1: “Create PIN” Not Responsive on iPad (iPhone-Only App)
Clarification on “not responsive” Since all buttons respond correctly during our testing, I’d appreciate clarification on what App Review typically means by “not responsive” in this context: It could mean that they are tapping something that is even a button. I had a case about 6 months ago where they claimed that nothing happened when he or she tried to make a subscription purchase. This 'something' was not even a button or anything with the tap gesture. If I remember correctly, the same reviewer claimed that the user was not able to post a support request at our website when in fact it was just the matter of scrolling down a little further to find a text box and a button.
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Feb ’26
Reply to Repeated App Rejections Due to Login Issues Despite Providing Detailed Instructions
I would make sure that everything is visible as intended under the last OS version. Also, you may want to test it with an actual iPad device since that's what they usually use. There was a case where the reviewer was not able to see toolbar buttons because they were shrunken into 2 x 2 dots under iOS 26.
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Feb ’26