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Need help with my developer account - My app disappeared from App Store
Hi, I'm having an issue, My app has disappeared from the app store all of a sudden without any email or warning, when I checked my account, App Store connect says Pending Agreement on my app but on the same page it says my membership has expired even tho its been only 2 or 3 months since I purchsed apple developer account. Current status shown in App Store Connect: "Developer Program Membership Expired" – my apps have been removed from the App Store "Pending Agreement" – the updated Developer Program License Agreement cannot be signed The core problem: I purchased my Apple Developer Program membership only about 2 or 3 months ago, so it cannot legitimately have expired. I have received no email notification about any membership expiration or agreement change. Despite this, the system now shows my membership as expired and my app has been removed. Most importantly, there is no renewal button and no agreement accept button anywhere in my account (developer website or App Store Connect), so I cannot resolve this myself. This appears to be a system error on Apple's side, not an actual expiration. What I have already tried: Checked the Membership section on developer.apple.com/account — no renewal option Checked App Store Connect Agreements section — no agreement to accept Checked App Store subscription management Contacted Apple Developer Support by email multiple times — no response received Please help.
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Need help with my developer account - My app disappeared from App Store
Hi, I'm having an issue, My app has disappeared from the app store all of a sudden without any email or warning, when I checked my account, App Store connect says Pending Agreement on my app but on the same page it says my membership has expired even tho its been only 2 or 3 months since I purchsed apple developer account. Current status shown in App Store Connect: "Developer Program Membership Expired" – my apps have been removed from the App Store "Pending Agreement" – the updated Developer Program License Agreement cannot be signed The core problem: I purchased my Apple Developer Program membership only about 2 or 3 months ago, so it cannot legitimately have expired. I have received no email notification about any membership expiration or agreement change. Despite this, the system now shows my membership as expired and my app has been removed. Most importantly, there is no renewal button and no agreement accept button anywhere in my account (developer website or App Store Connect), so I cannot resolve this myself. This appears to be a system error on Apple's side, not an actual expiration. What I have already tried: Checked the Membership section on developer.apple.com/account — no renewal option Checked App Store Connect Agreements section — no agreement to accept Checked App Store subscription management Contacted Apple Developer Support by email multiple times — no response received Please help.
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