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13 days of review delays - Critical bug fix update still waiting for review. Is this a process issue?
Hi, Our critical bug fix update for HungryAliens (App ID: 6449141384) has been stuck in the App Review process for 13 days since the initial rejection, with no further review progress. We addressed the rejection reason within approximately two hours, but the review did not resume. As a result, we submitted a new build on October 19. However, the new build has also remained in "Waiting for Review" status for 7 days, with no review initiated. We would like to request that an Apple reviewer check the current status and expedite the review process. If anyone has experienced a similar situation or knows of an official escalation path, your advice would also be greatly appreciated. Timeline September 15: Launched Guild Conquest, a large-scale competitive multiplayer feature. October 13: Bug fix update rejected under Guideline 1.1 (screenshot issue) → Corrected the screenshot and requested a re-review within approximately two hours. October 19: Withdrew the previous submission and submitted a new build after the review failed to resume. October 20: Posted an expedited review request on the Apple Developer Forums. October 26: The new build is still in "Waiting for Review" status, with no official response received. Why This Is Urgent Our large-scale multiplayer feature is currently experiencing critical issues, including a bug that prevents players from defeating a specific boss and issues with player information display. These issues are affecting normal gameplay progression and competitive fairness for many active players. Questions Is it normal for a new build to remain in the review queue for this long after a previous submission was rejected? If Apple Developer Support does not respond, is there an official escalation path or a way to request further assistance? These ongoing issues are affecting our active players and may lead to player churn, so we urgently need to deliver the necessary bug fixes. A response from an Apple reviewer or anyone who has navigated a similar situation would be greatly appreciated. Thank you.
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[Expedited Review Request] Critical Bug Fix Delayed - Severe Impact on Large-Scale Multiplayer Gameplay
Hello Apple App Review Team and Community, We would like to request an expedited review of a critical bug fix update for HungryAliens (App ID: 6449141384), which is currently live on the App Store. Our large-scale competitive multiplayer feature, Guild Conquest, launched on September 15, is experiencing critical issues, including a bug that prevents players from defeating a boss. These issues are directly affecting active players and disrupting normal gameplay progression. On October 13, our update was rejected due to an issue with an App Store screenshot. We corrected the screenshot and requested a re-review within approximately two hours. However, the review did not resume, so we withdrew the original submission and submitted a new build on October 19. The latest submission remains in "Waiting for Review" status, preventing us from delivering the necessary critical fixes to our players. App Information App Name: HungryAliens App ID: 6449141384 App Bundle ID: com.DetailGames.HungryAliens Timeline September 15: Launched Guild Conquest, a major competitive multiplayer feature. October 13: The update containing critical bug fixes for Guild Conquest was undergoing App Review. October 13: Received a rejection under Guideline 1.1 (Safety – Objectionable Content) related to an App Store screenshot → Corrected the screenshot and submitted the revised material through App Store Connect within approximately two hours, requesting the review to resume. October 13–19: Despite our prompt response, the review did not resume, delaying approval of the critical bug fix update. October 19: Withdrew the previous submission and resubmitted a build containing the necessary fixes. October 20: The latest submission remains in "Waiting for Review" status. Why This Is Urgent Guild Conquest is a large-scale competitive multiplayer feature involving many players, where accurate information display is essential. However, issues affecting this functionality are currently occurring. A critical bug is preventing players from defeating a specific boss in Guild Conquest, disrupting normal gameplay progression. These issues directly affect the gameplay experience and competitive fairness of players currently participating in the content. Although we promptly addressed the review feedback on October 13, the update has still not been approved, preventing us from delivering the necessary bug fixes. What We Are Requesting Expedited review of our October 19 submission, considering the critical gameplay issues affecting our live service. Confirmation of the current review status. Guidance on any additional information or actions required from our side. We understand and respect Apple's App Review Guidelines and review process, and we have made every effort to respond promptly to the feedback provided. We apologize for the urgent request and would sincerely appreciate your assistance in reviewing this critical bug fix update as soon as possible. Thank you for your time. We look forward to your response.
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[Expedited Review Request] Launching August 5 - Same-Day Theatrical Film Release, We Need Your Help
Hello, Our game is scheduled for official release tomorrow, Wednesday, August 5, and we would like to request an expedited review. This build was first submitted on July 23 and has been in the review process for about two weeks; our latest submission is currently in "Waiting for Review" status. All marketing and promotional campaigns have already been rolled out based on the August 5 launch date. This date is especially important because the new theatrical film of the original animation 'Catch! Teenieping' premieres on the same day, and the game is planned to launch alongside the film. The previous film drew over 1 million moviegoers, becoming the first Korean animation to do so in 12 years. Many children and family fans have long been looking forward to this day. This is the first official match-3 puzzle game based on the Teenieping IP, and we have put great care into making it a game families can enjoy together. After launch, we are fully committed to operating the game responsibly in compliance with the App Store guidelines. We apologize for the urgent request and would sincerely appreciate it if the review could be completed in time. App Name: Teeniping Magic Match App Apple ID: 6786589102 App Bundle ID: com.plaium.tmm
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Aug ’26
17 days without approval — new build stuck in review queue. Is this a process issue?
Hi, App ID 6449141384 has been stuck in App Review for 17 days. After repeated rejections on a previous build, I submitted a new build — but review hasn't started at all. I'd like to request that an Apple reviewer check the status and expedite the review process. If anyone has experienced the same issue or knows the escalation path, your input would also be appreciated. Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) May 7: Resubmitted with official collaboration authorization document → Rejected again under the same guideline May 12: Contacted Developer Support → No response to date May 13: New build submitted → Review has not started as of today Supporting Documentation The following was submitted in the review notes: Official collaboration authorization document from the IP holder (QWER, a K-pop group) Link to the IP holder's official channel promoting the app: https://youtu.be/vI6QCGZ5t0s Despite this, we have not received any specific guidance on why the rejection was upheld. Questions Is it normal for a new build to remain stuck in the review queue after repeated rejections on a prior build? If Developer Support does not respond, is there an official escalation path? The collaboration event ends on May 29. A response from an Apple reviewer or anyone who has navigated this situation would be greatly appreciated. Thank you.
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May ’26
[Urgent] Bug Fix Update in Review for 12 Days — Collaboration Event Ends May 29
Hello Apple Review Team and Community, We are requesting expedited review of the bug fix update for App ID 6449141384. Despite multiple appeals and supporting materials submitted, rejections under Guideline 4.1(a) have continued for 12 days, and only 15 days remain until the event ends. Please review the details below. App Information App Name: HungryAliens / QWER x HungryAliens (iOS) App ID: 6449141384 Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) → Resubmitted with explanation of why the app is not a copycat May 7–8: Rejected again under Guideline 4.1(a) (Copycat) → Resubmitted with detailed explanation and supporting materials May 12: Contacted Apple Developer Support to explain the situation and request assistance → No response received to date May 13: New build resubmitted → Currently delayed in review Why This Is Urgent This update contains bug fixes for an active, ongoing collaboration event. The event ends on May 29 — 15 days from now. If the update is not released before then, players participating in the event will be directly and materially affected. Despite multiple appeals and Developer Support inquiries, the review has not been completed after 12 days. Why This Is Not a Copycat This app contains content developed under an official agreement between BY4M STUDIO, Korean idol group QWER, and EggKim Chodian, Magenta, Hina, and Siyeon are official members of QWER, and their appearance in the app is based on the collaboration agreement The app name "QWER x HungryAliens" is an official title used with QWER's consent The official collaboration verification document (PDF) has already been attached to the app review information The app is being promoted on QWER's official YouTube channel: https://youtu.be/vI6QCGZ5t0s What We Are Requesting The reason for the delay in reviewing the May 13 submission Expedited handling given the May 29 event deadline Thank you for your time. We look forward to your response.
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May ’26
13 days of review delays - Critical bug fix update still waiting for review. Is this a process issue?
Hi, Our critical bug fix update for HungryAliens (App ID: 6449141384) has been stuck in the App Review process for 13 days since the initial rejection, with no further review progress. We addressed the rejection reason within approximately two hours, but the review did not resume. As a result, we submitted a new build on October 19. However, the new build has also remained in "Waiting for Review" status for 7 days, with no review initiated. We would like to request that an Apple reviewer check the current status and expedite the review process. If anyone has experienced a similar situation or knows of an official escalation path, your advice would also be greatly appreciated. Timeline September 15: Launched Guild Conquest, a large-scale competitive multiplayer feature. October 13: Bug fix update rejected under Guideline 1.1 (screenshot issue) → Corrected the screenshot and requested a re-review within approximately two hours. October 19: Withdrew the previous submission and submitted a new build after the review failed to resume. October 20: Posted an expedited review request on the Apple Developer Forums. October 26: The new build is still in "Waiting for Review" status, with no official response received. Why This Is Urgent Our large-scale multiplayer feature is currently experiencing critical issues, including a bug that prevents players from defeating a specific boss and issues with player information display. These issues are affecting normal gameplay progression and competitive fairness for many active players. Questions Is it normal for a new build to remain in the review queue for this long after a previous submission was rejected? If Apple Developer Support does not respond, is there an official escalation path or a way to request further assistance? These ongoing issues are affecting our active players and may lead to player churn, so we urgently need to deliver the necessary bug fixes. A response from an Apple reviewer or anyone who has navigated a similar situation would be greatly appreciated. Thank you.
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11
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254
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1w
[Expedited Review Request] Critical Bug Fix Delayed - Severe Impact on Large-Scale Multiplayer Gameplay
Hello Apple App Review Team and Community, We would like to request an expedited review of a critical bug fix update for HungryAliens (App ID: 6449141384), which is currently live on the App Store. Our large-scale competitive multiplayer feature, Guild Conquest, launched on September 15, is experiencing critical issues, including a bug that prevents players from defeating a boss. These issues are directly affecting active players and disrupting normal gameplay progression. On October 13, our update was rejected due to an issue with an App Store screenshot. We corrected the screenshot and requested a re-review within approximately two hours. However, the review did not resume, so we withdrew the original submission and submitted a new build on October 19. The latest submission remains in "Waiting for Review" status, preventing us from delivering the necessary critical fixes to our players. App Information App Name: HungryAliens App ID: 6449141384 App Bundle ID: com.DetailGames.HungryAliens Timeline September 15: Launched Guild Conquest, a major competitive multiplayer feature. October 13: The update containing critical bug fixes for Guild Conquest was undergoing App Review. October 13: Received a rejection under Guideline 1.1 (Safety – Objectionable Content) related to an App Store screenshot → Corrected the screenshot and submitted the revised material through App Store Connect within approximately two hours, requesting the review to resume. October 13–19: Despite our prompt response, the review did not resume, delaying approval of the critical bug fix update. October 19: Withdrew the previous submission and resubmitted a build containing the necessary fixes. October 20: The latest submission remains in "Waiting for Review" status. Why This Is Urgent Guild Conquest is a large-scale competitive multiplayer feature involving many players, where accurate information display is essential. However, issues affecting this functionality are currently occurring. A critical bug is preventing players from defeating a specific boss in Guild Conquest, disrupting normal gameplay progression. These issues directly affect the gameplay experience and competitive fairness of players currently participating in the content. Although we promptly addressed the review feedback on October 13, the update has still not been approved, preventing us from delivering the necessary bug fixes. What We Are Requesting Expedited review of our October 19 submission, considering the critical gameplay issues affecting our live service. Confirmation of the current review status. Guidance on any additional information or actions required from our side. We understand and respect Apple's App Review Guidelines and review process, and we have made every effort to respond promptly to the feedback provided. We apologize for the urgent request and would sincerely appreciate your assistance in reviewing this critical bug fix update as soon as possible. Thank you for your time. We look forward to your response.
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4
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14
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629
Activity
1w
[Expedited Review Request] Launching August 5 - Same-Day Theatrical Film Release, We Need Your Help
Hello, Our game is scheduled for official release tomorrow, Wednesday, August 5, and we would like to request an expedited review. This build was first submitted on July 23 and has been in the review process for about two weeks; our latest submission is currently in "Waiting for Review" status. All marketing and promotional campaigns have already been rolled out based on the August 5 launch date. This date is especially important because the new theatrical film of the original animation 'Catch! Teenieping' premieres on the same day, and the game is planned to launch alongside the film. The previous film drew over 1 million moviegoers, becoming the first Korean animation to do so in 12 years. Many children and family fans have long been looking forward to this day. This is the first official match-3 puzzle game based on the Teenieping IP, and we have put great care into making it a game families can enjoy together. After launch, we are fully committed to operating the game responsibly in compliance with the App Store guidelines. We apologize for the urgent request and would sincerely appreciate it if the review could be completed in time. App Name: Teeniping Magic Match App Apple ID: 6786589102 App Bundle ID: com.plaium.tmm
Replies
2
Boosts
7
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2.1k
Activity
Aug ’26
17 days without approval — new build stuck in review queue. Is this a process issue?
Hi, App ID 6449141384 has been stuck in App Review for 17 days. After repeated rejections on a previous build, I submitted a new build — but review hasn't started at all. I'd like to request that an Apple reviewer check the status and expedite the review process. If anyone has experienced the same issue or knows the escalation path, your input would also be appreciated. Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) May 7: Resubmitted with official collaboration authorization document → Rejected again under the same guideline May 12: Contacted Developer Support → No response to date May 13: New build submitted → Review has not started as of today Supporting Documentation The following was submitted in the review notes: Official collaboration authorization document from the IP holder (QWER, a K-pop group) Link to the IP holder's official channel promoting the app: https://youtu.be/vI6QCGZ5t0s Despite this, we have not received any specific guidance on why the rejection was upheld. Questions Is it normal for a new build to remain stuck in the review queue after repeated rejections on a prior build? If Developer Support does not respond, is there an official escalation path? The collaboration event ends on May 29. A response from an Apple reviewer or anyone who has navigated this situation would be greatly appreciated. Thank you.
Replies
1
Boosts
9
Views
463
Activity
May ’26
[Urgent] Bug Fix Update in Review for 12 Days — Collaboration Event Ends May 29
Hello Apple Review Team and Community, We are requesting expedited review of the bug fix update for App ID 6449141384. Despite multiple appeals and supporting materials submitted, rejections under Guideline 4.1(a) have continued for 12 days, and only 15 days remain until the event ends. Please review the details below. App Information App Name: HungryAliens / QWER x HungryAliens (iOS) App ID: 6449141384 Timeline May 2: Bug fix update submitted → Rejected under Guideline 4.1(a) (Copycat) → Resubmitted with explanation of why the app is not a copycat May 7–8: Rejected again under Guideline 4.1(a) (Copycat) → Resubmitted with detailed explanation and supporting materials May 12: Contacted Apple Developer Support to explain the situation and request assistance → No response received to date May 13: New build resubmitted → Currently delayed in review Why This Is Urgent This update contains bug fixes for an active, ongoing collaboration event. The event ends on May 29 — 15 days from now. If the update is not released before then, players participating in the event will be directly and materially affected. Despite multiple appeals and Developer Support inquiries, the review has not been completed after 12 days. Why This Is Not a Copycat This app contains content developed under an official agreement between BY4M STUDIO, Korean idol group QWER, and EggKim Chodian, Magenta, Hina, and Siyeon are official members of QWER, and their appearance in the app is based on the collaboration agreement The app name "QWER x HungryAliens" is an official title used with QWER's consent The official collaboration verification document (PDF) has already been attached to the app review information The app is being promoted on QWER's official YouTube channel: https://youtu.be/vI6QCGZ5t0s What We Are Requesting The reason for the delay in reviewing the May 13 submission Expedited handling given the May 29 event deadline Thank you for your time. We look forward to your response.
Replies
2
Boosts
12
Views
562
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May ’26