Thanks to your support, the app review has now been completed and the issue has been resolved. We sincerely appreciate your prompt assistance in escalating and reviewing our case, especially given the urgency of our launch-day situation. Your support allowed us to proceed with the service as scheduled. Thank you again for your help.

Thank you for escalating our case. One important note on timing: it is already August 5 — our launch day — in Korea (KST), our primary market. The tie-in film premieres today, but the app is still in "Waiting for Review" status. We would sincerely appreciate a status check on the case as soon as possible. If anything is needed from our side, we will respond immediately. App Apple ID: 6786589102. Thank you.

Thank you for looking into this. We will check App Store Connect and follow up accordingly.

Thank you to the Apple team for stepping in and resolving this directly. Given the extended review period, being able to close things out within our event window meant a great deal to us. We sincerely appreciate the support during what was a stressful situation.

Thank you so much for looking into this so promptly. The issue has been fully resolved, and we were able to wrap up within the event window that wouldn't have been possible without the Apple team's quick response. We truly appreciate the support.

Appreciated. we'll follow up via App Store Connect as suggested.

Thank you for looking into this. We will check App Store Connect and follow up accordingly.