Post

Replies

Boosts

Views

Activity

Why can't users find my app in the app store of canada?
My app has been live quite some time in the apple App Store. It has been installed by people from multiple countries. Today I got a report from a Canadian client that she could not find my app in the store. She was able to install it through a direct link to the app that was provided on my website though. To diagnose the problem I used a website to search for my app in certain "regions" of the app store, and I noticed I could find my app on the US app store, the Australian app store and the UK app store, but not on the Canadian one. US store - Correct result: https://fnd.io/#/us/search?mediaType=all&term=bookabooka Australian store - Correct result: https://fnd.io/#/au/search?mediaType=all&term=bookabooka British store - Correct result: https://fnd.io/#/gb/search?mediaType=all&term=bookabooka Canadian store - No result: https://fnd.io/#/ca/search?mediaType=all&term=bookabooka I double checked my appstoreconnect settings, and Canada is enabled as a target country / region so it should appear there as well. I went through the other settings of appstoreconnect, and found out that I had ONLY provided the localization for the app info in English (UK). There is a separate localization option for Canada, the U.S and Australia: English (Canada) English (U.S.) English (Australia) But since the app is visible on the U.S. and Australian versions of the app store this is probably not the reason. Any other ideas what could be causing this?
2
0
1.9k
Oct ’22
Can subscriptions be bought in bulk with Apple School Manager?
Hi, I have a free app with an optional paid subscription. Currently my app is set up under "pricing and availability - Distribution for Business and education" as Available on the App Store and for volume purchasing on Apple Business Manager and Apple School Manager A teacher recently told me that they can not buy a subscription with Apple school manager. Is this true? Does Apple School Manager only allow schools to buy paid (non-free) apps that have no subscription?
3
5
2.7k
Aug ’22
Why can't users find my app in the app store of canada?
My app has been live quite some time in the apple App Store. It has been installed by people from multiple countries. Today I got a report from a Canadian client that she could not find my app in the store. She was able to install it through a direct link to the app that was provided on my website though. To diagnose the problem I used a website to search for my app in certain "regions" of the app store, and I noticed I could find my app on the US app store, the Australian app store and the UK app store, but not on the Canadian one. US store - Correct result: https://fnd.io/#/us/search?mediaType=all&term=bookabooka Australian store - Correct result: https://fnd.io/#/au/search?mediaType=all&term=bookabooka British store - Correct result: https://fnd.io/#/gb/search?mediaType=all&term=bookabooka Canadian store - No result: https://fnd.io/#/ca/search?mediaType=all&term=bookabooka I double checked my appstoreconnect settings, and Canada is enabled as a target country / region so it should appear there as well. I went through the other settings of appstoreconnect, and found out that I had ONLY provided the localization for the app info in English (UK). There is a separate localization option for Canada, the U.S and Australia: English (Canada) English (U.S.) English (Australia) But since the app is visible on the U.S. and Australian versions of the app store this is probably not the reason. Any other ideas what could be causing this?
Replies
2
Boosts
0
Views
1.9k
Activity
Oct ’22
Can subscriptions be bought in bulk with Apple School Manager?
Hi, I have a free app with an optional paid subscription. Currently my app is set up under "pricing and availability - Distribution for Business and education" as Available on the App Store and for volume purchasing on Apple Business Manager and Apple School Manager A teacher recently told me that they can not buy a subscription with Apple school manager. Is this true? Does Apple School Manager only allow schools to buy paid (non-free) apps that have no subscription?
Replies
3
Boosts
5
Views
2.7k
Activity
Aug ’22