My October 1, 2026 App Store payout was marked as Paid but the money has still not reached my bank account.
I opened a Finance Support ticket on October 6. It’s now November 5 and despite multiple follow ups over the past 30 days, I have received zero responses from the Finance team beyond the initial automated acknowledgment.
My bank has confirmed it cannot locate the payment and requires transfer details from Apple to investigate.
My October 29 payout arrived successfully in the same bank account but the October 1 payment remains missing.
I’ve also opened a Developer Support ticket requesting an internal escalation but that request has also gone unanswered.
How can a payment remain missing for over a month while Apple’s Finance Support leaves every follow up unanswered?
Has anyone experienced something similar or found an effective way to get an unanswered Finance case escalated?