Apple Developer enrollment blocked by ID Verification Rejected - case 103016785937

App Store Distribution & Marketing General
Abdulmoez-Elabbar OP
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I am a software developer based in Libya trying to enroll in the Apple Developer Program as an Individual.

The Apple Developer app now shows "ID Verification Rejected", and the Enroll Now button is disabled. I cannot proceed to the payment stage.

Background
  • My previous enrollment reached the payment stage, but Developer Support later informed me that enrollment could not be completed following an internal review. The related case was 20000137869424.
  • I subsequently attempted enrollment with a new Apple Account using my genuine Libyan passport and personal information. That attempt now stops at identity verification.
  • Both devices use the intended Apple Account, the account region is Libya, two-factor authentication is enabled, and the Developer app is up to date.
  • I have provided supporting identity documents privately to Developer Support.

In my earlier forum thread, Apple Developer Support replied that my case was being reviewed. I am posting this update because the current blocking issue is now identity verification rather than the earlier pending payment.

I opened a separate support request from the new account and received an acknowledgement on November 2, 2026, with case ID 103016785937.

Guidance requested
  1. What is the supported process for requesting manual identity verification or reconsideration after "ID Verification Rejected"?
  2. Can Developer Support confirm whether case 103016785937 is with the appropriate team, or whether I need to provide anything else through a secure channel?
  3. Should I wait for the existing review before making any further enrollment attempt, and which account should be used if another attempt is permitted?

Has anyone resolved this specific verification status through an official support process? Any account-specific review can take place privately through Developer Support.

This is preventing me from publishing my applications. I would appreciate clear guidance on the correct next steps. Thank you.

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Apple Developer Support OP
Apple

Hello,

Thank you for your post. It is important to note that account-specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

Since it appears that you have already contacted Developer Support, please allow them some additional time to review and respond to your case. Thank you for your patience.

Best regards,

Developer Support
Abdulmoez-Elabbar OP

Thank you for your reply. I understand that individual account and membership matters cannot be reviewed publicly, and I respect the privacy reasons for this.

My reason for posting is that this situation seems unusual, and I am hoping to hear from another developer who encountered the same ID Verification Rejected status with the Enroll Now button disabled and successfully resolved it through an official process.

I have contacted Developer Support, but I am still waiting for guidance that resolves the issue. I understand that my latest request needs time to be reviewed, and I will continue the account-specific discussion privately with Support.

If anyone has experienced this exact issue, could you share which official steps helped you resolve it? I am only asking for general experience and guidance; no private account information is needed.

Thank you for your understanding.