Unable to Enroll in Apple Developer Program – “This address is not valid” Error

Developer Tools & Services Apple Developer Program
Anamika_Chandrakar OP
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Hi everyone,

I'm trying to enroll in the Apple Developer Program, but I'm facing an issue with my Apple Account.

When I open the Account section in the Apple Developer app on my MacBook, I see the following error:

This address is not valid. To continue enrolling, contact us.

The “Enroll Now” button is also disabled, so I can't proceed with enrollment.

I'm signed in with my Apple Account, and I would like to understand why this error is appearing and how I can resolve it.

Has anyone faced this issue before? Do I need to contact Apple Developer Support, or is there another way to fix it?

Any help or suggestions would be greatly appreciated. Thanks!

Replies  2
Boosts 0
Views  175
Participants  3
Pokpong OP

That message usually means the contact details on the Apple Account need to be checked, but Apple Support will need to confirm the exact cause. Check that your legal name, street address, country/region, postal code, phone number, and trusted phone number are current in your Apple Account. Apple says enrollment requires valid, up-to-date account information, and a PO box isn’t accepted for individual identity verification.

You can also try enrolling on the web instead of in the Developer app. If the button is still disabled, contact Apple Developer Support and include a screenshot of the message and your enrollment details privately. Don’t post your Apple Account email, address, or any verification documents here.

Enrollment requirements: https://developer.apple.com/help/account/membership/program-enrollment
Identity verification: https://developer.apple.com/help/account/membership/identity-verification

Apple Developer Support OP
Apple

Hello,

Thank you for your post. It is important to note that account specific matters fall outside what the forums are able to address. Developer forums are focused on software and accessory development questions. Please understand that we do not review individual account, or membership status questions for privacy reasons.

Since it appears that you have already contacted Developer Support, please alllow them some additional time to review and respond to your case. Thank you for your patience.

Best regards,

Developer Support