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App stuck in "Waiting for Review" for 6+ days after resubmission – Apple ID 6820523372
Hello App Review team, Our app COGNotch (Apple ID 6820523372) has been in "Waiting for Review" since 21 October 2026, 18:49 UTC, and has not moved to "In Review". Version 26.72.12, build 2672012 Submission ID: c1ff2a46-c3a1-4146-90cb-2cf6af294cc0 Support case: 103003688670 Background: the previous build was rejected on 21 October under Guideline 2.1(a) (screen froze after sign-in on iPad). We fixed the issue and resubmitted the same day. The fix is described in the App Review notes, and the demo account in the notes is working. Since then we have sent three expedited review requests and two messages through the contact form, but have only received an automatic acknowledgment. There is no "Reply to App Review" option on this submission, so we cannot reach App Review through App Store Connect. Could someone please check whether anything is holding this submission? Our customer's site teams are waiting for this release. Thank you.
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App stuck in "Waiting for Review" for 6+ days after resubmission – Apple ID 6820523372
Hello App Review team, Our app COGNotch (Apple ID 6820523372) has been in "Waiting for Review" since 21 October 2026, 18:49 UTC, and has not moved to "In Review". Version 26.72.12, build 2672012 Submission ID: c1ff2a46-c3a1-4146-90cb-2cf6af294cc0 Support case: 103003688670 Background: the previous build was rejected on 21 October under Guideline 2.1(a) (screen froze after sign-in on iPad). We fixed the issue and resubmitted the same day. The fix is described in the App Review notes, and the demo account in the notes is working. Since then we have sent three expedited review requests and two messages through the contact form, but have only received an automatic acknowledgment. There is no "Reply to App Review" option on this submission, so we cannot reach App Review through App Store Connect. Could someone please check whether anything is holding this submission? Our customer's site teams are waiting for this release. Thank you.
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