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Individual enrollment blocked on web and app — name mismatch in Developer Support
I’m trying to enroll as an individual, but both the website and Apple Developer app show “Your enrollment could not be completed at this time.” Two-factor authentication is enabled, I’m signed into iCloud, and my Mac is supported. My Apple Account and Developer account menu show my correct name, but Developer Support’s locked Name field shows a different first name for the same account. I don’t know whether this is causing the enrollment failure. I opened a support case today. Has anyone resolved this mismatch, or can Apple staff advise how to correct the enrollment record? I can provide my case reference privately.
1
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100
2w
Individual enrollment blocked on web and app — name mismatch in Developer Support
I’m trying to enroll as an individual, but both the website and Apple Developer app show “Your enrollment could not be completed at this time.” Two-factor authentication is enabled, I’m signed into iCloud, and my Mac is supported. My Apple Account and Developer account menu show my correct name, but Developer Support’s locked Name field shows a different first name for the same account. I don’t know whether this is causing the enrollment failure. I opened a support case today. Has anyone resolved this mismatch, or can Apple staff advise how to correct the enrollment record? I can provide my case reference privately.
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2w