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Comment on App Previews not served for iPhone since ~Oct 5 — reproducible on apps.apple.com for every app (FB25109947)
This is still happening a week later. My critical updates and iPhone Duo release are being held hostage because my screenshots are deleted and won't upload or move into the asset library. Support tickets are not being answered, got through via phone and they said my app was ready for review (complete lie), I asked for a screenshot and it never came. It's truly unbelievable.
2w
Comment on App Previews not served for iPhone since ~Oct 5 — reproducible on apps.apple.com for every app (FB25109947)
Is the screenshot upload and asset library save errors also something you are investigating? For me, only 4 of my 9 screenshots are now showing. I uploaded them again and when I try to add them via asset library it says "An error has occurred. Try again later." Try and upload and says "5.png—An error occurred during upload." Apple Watch screenshots won't let any upload or be added.
3w
Comment on App Previews not served for iPhone since ~Oct 5 — reproducible on apps.apple.com for every app (FB25109947)
This is still happening a week later. My critical updates and iPhone Duo release are being held hostage because my screenshots are deleted and won't upload or move into the asset library. Support tickets are not being answered, got through via phone and they said my app was ready for review (complete lie), I asked for a screenshot and it never came. It's truly unbelievable.
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Activity
2w
Comment on App Previews not served for iPhone since ~Oct 5 — reproducible on apps.apple.com for every app (FB25109947)
Is the screenshot upload and asset library save errors also something you are investigating? For me, only 4 of my 9 screenshots are now showing. I uploaded them again and when I try to add them via asset library it says "An error has occurred. Try again later." Try and upload and says "5.png—An error occurred during upload." Apple Watch screenshots won't let any upload or be added.
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Views
Activity
3w