evreryone is having issues with enroll program. I hope Apple starts taking seriously their job and start solving the open cases check this case please 102984748856 more than 3 weeks waiting for a solution. something is wrong in your database with my account.

Yes, I am in the same situation

same problem, support told me I was enrolled with a different device but it's weird, I've never been enrolled. Well I removed my old laptop but I am still with the same error.