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Ghosted by Apple Support: Day 45 Total Nightmare (28 Days Frozen For Review)
I am posting this out of sheer pain, desperation, and disbelief. I honestly don't know what I have done wrong to deserve this treatment from the biggest tech company in the world. My app has been completely paralyzed in the submission process for a staggering 45 Days. Here is the exact breakdown of this continuous system failure: 17 Days: Lost to a backend enrollment glitch. (despite Apple instantly deducting my developer fee on day one). 12 Days: Stuck on "Waiting for Review" (despite an approved expedited request). 16 Days (Current): Actively frozen "In Review" with absolutely zero communication. Over the past weeks, Developer Support has given me more than 10 empty promises, sending the exact same "your case is escalated" template. But now, it has gotten worse: For the last 4 days, Apple Support has completely ghosted me. No replies, no updates, absolute silence. Is this really how Apple treats developers who spend years building for their platform? By locking their apps in a backend freeze for weeks, feeding them fake escalations, and then completely ignoring them? I am in deep distress. If there is any Apple Engineer, Moderator, or human being reading this who has a heart, please look into my account. I just want a decision Approve or Reject so I can stop suffering in this silent loop. Team ID: 8A9595UHD7 Please, someone help us.
5
1
450
3w
Exactly 14 Days stuck "In Review"
Today marks Day 43 of my overall submission journey, and officially 14 consecutive days (two full weeks) completely frozen in the "In Review" state. I want to be very clear: I am not asking for special treatment. I am simply asking for a decision. leaving a developer technically locked in an "In Review" queue for two full weeks with absolutely zero communication, while support only replies with empty "escalation" templates, is a broken system. Is there any human Apple Engineer who can just push the Approve or Reject button today so we can finally move on? Team ID: 8A9595UHD7 Cases: 102983743675, 102987332129, 102986862146
2
1
182
3w
Day 41: The "Escalation" Illusion
Today is Day 41 of my submission nightmare, and officially Day 12 completely stuck "In Review" in total silence. I want to highlight a severe issue with Developer Support. Every single time I open a ticket, I am told: "Your case has been escalated to the internal team." At this point, it is incredibly obvious that these "escalations" are just empty promises used by support staff to close tickets quickly. Nothing is actually being investigated. Leaving a developer with false hope while a binary sits technically locked in a queue for 12 days is unacceptable. We don't need another empty "it is escalated" template. We just need a definitive decision. If the app violates a guideline, just REJECT it so we can fix it. If it doesn't, APPROVE it. But leaving us frozen in silence based on fake escalations is destroying our timeline. Still begging for a human engineer to intervene. Team ID: 8A9595UHD7
1
1
221
4w
pp completely frozen "In Review" for 9 Days (38-Day Total Nightmare
Hi everyone, I am facing what appears to be a severe backend system loop, and I desperately need an Apple Engineer or App Store Connect Specialist to investigate my account. My app finally changed status, but it has now been actively stuck on "In Review" for 9 consecutive days. There have been no updates, no rejections, and no communication. This current freeze follows a horrific chain of consecutive system glitches: 17 Days: Wasted waiting for my enrollment to clear due to an initial glitch. 12 Days: Frozen on "Waiting for Review" despite an officially approved expedited request. 9 Days (Current): Permanently stuck "In Review". In total, I am on Day 38 of this nightmare. Since a normal "In Review" phase typically takes 24-48 hours, a 9-day freeze heavily indicates my binary is technically locked or stuck in a backend loop. Standard support (Cases 102974693297 and 102976576467) only provides automated "it is proceeding" templates. Has anyone else experienced a 9+ day "In Review" freeze? How can I get a human technical specialist to manually unfreeze this submission? Team ID: 8A9595UHD7
6
2
399
4w
Day 40 Update: “App In Review” Still Completely Frozen
Today officially marks Day 40 of my overall submission journey, and my app has now been stuck strictly "In Review" for 11 consecutive days. There is no rejections, and no testers reaching out. Just absolute silence. My support cases (102987332129 and 102986862146) were "escalated" to the internal team days ago, but there has been no action or update from them whatsoever. Since a normal review takes 24 to 48 hours, an 11-day "In Review" status clearly shows that my binary is technically locked or stuck in a backend queue. I am kindly begging any Apple Engineer, App Store Connect Specialist, or Moderator here to please look into my account and manually unfreeze this submission. We desperately need this resolved. Team ID: 8A9595UHD7
0
0
105
4w
Day 39 Nightmare: App Completely Frozen "In Review"
Hi everyone, I am currently enduring Day 39 of an absolute nightmare trying to get my first app published. My app finally moved to "In Review," but it has now been completely frozen in that exact state for 10 consecutive days with absolutely zero communication, no testers reaching out, and no rejections. Here is the exact timeline of this 39-day struggle: 17 Days: Wasted waiting for an enrollment system glitch to be resolved. 12 Days: Frozen on "Waiting for Review" despite an officially approved Expedited Review. 10 Days (Current): Permanently stuck "In Review" in total silence. A 10-day "In Review" freeze is not a normal wait time; it clearly indicates that my submission is locked in a backend system bug. Standard email support only sends automated templates and ignores my active escalation cases. Can any Apple Engineer, App Store Connect Specialist, or Moderator here please manually look into my account and clear this technical lock? I am desperate for human intervention to end this suffering. Team ID: 8A9595UHD7 Open Cases: 102987332129, 102986862146 Thank you to anyone who can help.
0
0
153
Oct ’26
Extreme Delay: Day 38 Total Wait | App Stuck "In Review"!
Hi everyone, I am posting this out of sheer desperation. I am currently on Day 38 of an unusually long Apple Developer journey, and my app is now completely stuck. My app finally moved to "In Review," but it has been sitting in that exact state for 9 consecutive days with absolutely no updates, rejections, or communication. Here is the full timeline of my 38-day wait: 17 Days: Waiting for my initial account enrollment to clear. 12 Days: My app was stuck on "Waiting for Review" even after an officially approved Expedited Review failed to trigger. 9 Days (Current): The app is now stuck on "In Review". Since a normal "In Review" process typically takes 24 to 48 hours, a 9-day wait in this specific status makes me deeply concerned that my submission might be stuck in the queue or facing an unseen hold. Standard email support (Cases 102974693297 and 102976576467) only sends automated templates asking for patience. Could an Apple Engineer, App Store Connect Specialist, or Moderator please look into my account to see if my submission is stuck? I would deeply appreciate any human intervention to help move this forward. Team ID: 8A9595UHD7 Thank you to anyone who can help. Select a Topic: Chagua App Store Distribution & Marketing Select a Subtopic: Chagua App Review
4
1
240
Oct ’26
27-Day Nightmare: Expedited Review Fails to Trigger. Is My Account Bugged? Need Human Support.
Hi everyone, I am experiencing a severe system delay and I am wondering if anyone else has faced this, or if an Apple engineer can check my account for a backend glitch. My timeline: It took 17 days just for my individual Apple Developer enrollment to be approved. My first app, has now been stuck on "Waiting for Review" for 10 days. I was officially granted an "Expedited Review" by the support team (Cases 102974693297 and 102976576467), and an agent explicitly told me it would begin "shortly." However, nothing has changed, and the standard support channel only replies with identical automated templates. Given the unusual 17-day initial enrollment delay, I strongly suspect my developer account might have a hidden hold or backend technical bug preventing the App Store Connect system from moving the app's status to "In Review." Has anyone experienced a granted expedited review completely failing to trigger? How can I get a human technical specialist to check my account backend for blockers? Thank you in advance for any guidance.
5
1
446
Sep ’26
Day 28 Total Delay, App Completely Frozen on "Waiting for Review"!
Hi everyone, I am opening this new thread because my overall developer journey has now reached Day 28 of pure delays, and my app is completely stuck in "Waiting for Review". Standard support channels are only replying with automated templates, and I desperately need human intervention. Here is my timeline of system delays: 17 Days: Wasted just waiting for my initial Apple Developer enrollment to clear. 11 Days (Current): My first app, PasuaX, has been entirely frozen on "Waiting for Review". Even though I have escalated this multiple times (Cases 102974693297 and 102976576467), the status refuses to change from "Waiting for Review." Absolutely nothing is moving forward. Because of the massive 17-day enrollment glitch I faced earlier, I strongly suspect my account currently has a hidden backend lock, flag, or freeze that is physically preventing the App Store Connect system from pushing my app into the actual review queue. I desperately need a human Apple Engineer or App Store Connect Specialist to look at my account backend and manually clear this "Waiting for Review" blocker. Team ID: 8A9595UHD7 Case IDs: 102974693297, 102976576467 Thank you to any human who can help fix this system failure.
1
1
262
Sep ’26
Day 27 and STILL "Waiting for Review". Expedited System Broken — Need Human Engineer!
Hi everyone, I am escalating a severe system glitch because the standard support channels are trapping me in an endless loop of automated templates. I desperately need an Apple Engineer to check my account backend. Today marks exactly 27 days since I began my Apple Developer journey, and my app is STILL stuck on "Waiting for Review". Here is the exact timeline of this ongoing nightmare: It took an inexplicable 17 days just for my individual Apple Developer enrollment to be approved, even though my payment cleared on day one. My first app, PasuaX, has now been completely frozen on "Waiting for Review" for 10 days. The App Review team officially granted me an "Expedited Review" (Cases 102974693297 and 102976576467). Support agents explicitly confirmed it was accepted and stated the review would begin "shortly." Yet, as of today—Day 27 overall—absolutely nothing has changed. The status remains frozen. Whenever I follow up, I receive the exact same copy-pasted automated response. Because of the highly unusual 17-day initial enrollment delay, I strongly suspect my developer account has a hidden hold, flag, or backend bug that is physically preventing the App Store Connect system from moving the app to "In Review." Has anyone else experienced a "granted" expedited review that completely fails to trigger? How can I get a real, human technical specialist to clear this backend blocker today? Thank you in advance for any genuine human assistance.
1
0
169
Sep ’26
Ghosted by Apple Support: Day 45 Total Nightmare (28 Days Frozen For Review)
I am posting this out of sheer pain, desperation, and disbelief. I honestly don't know what I have done wrong to deserve this treatment from the biggest tech company in the world. My app has been completely paralyzed in the submission process for a staggering 45 Days. Here is the exact breakdown of this continuous system failure: 17 Days: Lost to a backend enrollment glitch. (despite Apple instantly deducting my developer fee on day one). 12 Days: Stuck on "Waiting for Review" (despite an approved expedited request). 16 Days (Current): Actively frozen "In Review" with absolutely zero communication. Over the past weeks, Developer Support has given me more than 10 empty promises, sending the exact same "your case is escalated" template. But now, it has gotten worse: For the last 4 days, Apple Support has completely ghosted me. No replies, no updates, absolute silence. Is this really how Apple treats developers who spend years building for their platform? By locking their apps in a backend freeze for weeks, feeding them fake escalations, and then completely ignoring them? I am in deep distress. If there is any Apple Engineer, Moderator, or human being reading this who has a heart, please look into my account. I just want a decision Approve or Reject so I can stop suffering in this silent loop. Team ID: 8A9595UHD7 Please, someone help us.
Replies
5
Boosts
1
Views
450
Activity
3w
Exactly 14 Days stuck "In Review"
Today marks Day 43 of my overall submission journey, and officially 14 consecutive days (two full weeks) completely frozen in the "In Review" state. I want to be very clear: I am not asking for special treatment. I am simply asking for a decision. leaving a developer technically locked in an "In Review" queue for two full weeks with absolutely zero communication, while support only replies with empty "escalation" templates, is a broken system. Is there any human Apple Engineer who can just push the Approve or Reject button today so we can finally move on? Team ID: 8A9595UHD7 Cases: 102983743675, 102987332129, 102986862146
Replies
2
Boosts
1
Views
182
Activity
3w
Day 41: The "Escalation" Illusion
Today is Day 41 of my submission nightmare, and officially Day 12 completely stuck "In Review" in total silence. I want to highlight a severe issue with Developer Support. Every single time I open a ticket, I am told: "Your case has been escalated to the internal team." At this point, it is incredibly obvious that these "escalations" are just empty promises used by support staff to close tickets quickly. Nothing is actually being investigated. Leaving a developer with false hope while a binary sits technically locked in a queue for 12 days is unacceptable. We don't need another empty "it is escalated" template. We just need a definitive decision. If the app violates a guideline, just REJECT it so we can fix it. If it doesn't, APPROVE it. But leaving us frozen in silence based on fake escalations is destroying our timeline. Still begging for a human engineer to intervene. Team ID: 8A9595UHD7
Replies
1
Boosts
1
Views
221
Activity
4w
pp completely frozen "In Review" for 9 Days (38-Day Total Nightmare
Hi everyone, I am facing what appears to be a severe backend system loop, and I desperately need an Apple Engineer or App Store Connect Specialist to investigate my account. My app finally changed status, but it has now been actively stuck on "In Review" for 9 consecutive days. There have been no updates, no rejections, and no communication. This current freeze follows a horrific chain of consecutive system glitches: 17 Days: Wasted waiting for my enrollment to clear due to an initial glitch. 12 Days: Frozen on "Waiting for Review" despite an officially approved expedited request. 9 Days (Current): Permanently stuck "In Review". In total, I am on Day 38 of this nightmare. Since a normal "In Review" phase typically takes 24-48 hours, a 9-day freeze heavily indicates my binary is technically locked or stuck in a backend loop. Standard support (Cases 102974693297 and 102976576467) only provides automated "it is proceeding" templates. Has anyone else experienced a 9+ day "In Review" freeze? How can I get a human technical specialist to manually unfreeze this submission? Team ID: 8A9595UHD7
Replies
6
Boosts
2
Views
399
Activity
4w
Day 40 Update: “App In Review” Still Completely Frozen
Today officially marks Day 40 of my overall submission journey, and my app has now been stuck strictly "In Review" for 11 consecutive days. There is no rejections, and no testers reaching out. Just absolute silence. My support cases (102987332129 and 102986862146) were "escalated" to the internal team days ago, but there has been no action or update from them whatsoever. Since a normal review takes 24 to 48 hours, an 11-day "In Review" status clearly shows that my binary is technically locked or stuck in a backend queue. I am kindly begging any Apple Engineer, App Store Connect Specialist, or Moderator here to please look into my account and manually unfreeze this submission. We desperately need this resolved. Team ID: 8A9595UHD7
Replies
0
Boosts
0
Views
105
Activity
4w
Day 39 Nightmare: App Completely Frozen "In Review"
Hi everyone, I am currently enduring Day 39 of an absolute nightmare trying to get my first app published. My app finally moved to "In Review," but it has now been completely frozen in that exact state for 10 consecutive days with absolutely zero communication, no testers reaching out, and no rejections. Here is the exact timeline of this 39-day struggle: 17 Days: Wasted waiting for an enrollment system glitch to be resolved. 12 Days: Frozen on "Waiting for Review" despite an officially approved Expedited Review. 10 Days (Current): Permanently stuck "In Review" in total silence. A 10-day "In Review" freeze is not a normal wait time; it clearly indicates that my submission is locked in a backend system bug. Standard email support only sends automated templates and ignores my active escalation cases. Can any Apple Engineer, App Store Connect Specialist, or Moderator here please manually look into my account and clear this technical lock? I am desperate for human intervention to end this suffering. Team ID: 8A9595UHD7 Open Cases: 102987332129, 102986862146 Thank you to anyone who can help.
Replies
0
Boosts
0
Views
153
Activity
Oct ’26
Extreme Delay: Day 38 Total Wait | App Stuck "In Review"!
Hi everyone, I am posting this out of sheer desperation. I am currently on Day 38 of an unusually long Apple Developer journey, and my app is now completely stuck. My app finally moved to "In Review," but it has been sitting in that exact state for 9 consecutive days with absolutely no updates, rejections, or communication. Here is the full timeline of my 38-day wait: 17 Days: Waiting for my initial account enrollment to clear. 12 Days: My app was stuck on "Waiting for Review" even after an officially approved Expedited Review failed to trigger. 9 Days (Current): The app is now stuck on "In Review". Since a normal "In Review" process typically takes 24 to 48 hours, a 9-day wait in this specific status makes me deeply concerned that my submission might be stuck in the queue or facing an unseen hold. Standard email support (Cases 102974693297 and 102976576467) only sends automated templates asking for patience. Could an Apple Engineer, App Store Connect Specialist, or Moderator please look into my account to see if my submission is stuck? I would deeply appreciate any human intervention to help move this forward. Team ID: 8A9595UHD7 Thank you to anyone who can help. Select a Topic: Chagua App Store Distribution & Marketing Select a Subtopic: Chagua App Review
Replies
4
Boosts
1
Views
240
Activity
Oct ’26
27-Day Nightmare: Expedited Review Fails to Trigger. Is My Account Bugged? Need Human Support.
Hi everyone, I am experiencing a severe system delay and I am wondering if anyone else has faced this, or if an Apple engineer can check my account for a backend glitch. My timeline: It took 17 days just for my individual Apple Developer enrollment to be approved. My first app, has now been stuck on "Waiting for Review" for 10 days. I was officially granted an "Expedited Review" by the support team (Cases 102974693297 and 102976576467), and an agent explicitly told me it would begin "shortly." However, nothing has changed, and the standard support channel only replies with identical automated templates. Given the unusual 17-day initial enrollment delay, I strongly suspect my developer account might have a hidden hold or backend technical bug preventing the App Store Connect system from moving the app's status to "In Review." Has anyone experienced a granted expedited review completely failing to trigger? How can I get a human technical specialist to check my account backend for blockers? Thank you in advance for any guidance.
Replies
5
Boosts
1
Views
446
Activity
Sep ’26
Day 28 Total Delay, App Completely Frozen on "Waiting for Review"!
Hi everyone, I am opening this new thread because my overall developer journey has now reached Day 28 of pure delays, and my app is completely stuck in "Waiting for Review". Standard support channels are only replying with automated templates, and I desperately need human intervention. Here is my timeline of system delays: 17 Days: Wasted just waiting for my initial Apple Developer enrollment to clear. 11 Days (Current): My first app, PasuaX, has been entirely frozen on "Waiting for Review". Even though I have escalated this multiple times (Cases 102974693297 and 102976576467), the status refuses to change from "Waiting for Review." Absolutely nothing is moving forward. Because of the massive 17-day enrollment glitch I faced earlier, I strongly suspect my account currently has a hidden backend lock, flag, or freeze that is physically preventing the App Store Connect system from pushing my app into the actual review queue. I desperately need a human Apple Engineer or App Store Connect Specialist to look at my account backend and manually clear this "Waiting for Review" blocker. Team ID: 8A9595UHD7 Case IDs: 102974693297, 102976576467 Thank you to any human who can help fix this system failure.
Replies
1
Boosts
1
Views
262
Activity
Sep ’26
Day 27 and STILL "Waiting for Review". Expedited System Broken — Need Human Engineer!
Hi everyone, I am escalating a severe system glitch because the standard support channels are trapping me in an endless loop of automated templates. I desperately need an Apple Engineer to check my account backend. Today marks exactly 27 days since I began my Apple Developer journey, and my app is STILL stuck on "Waiting for Review". Here is the exact timeline of this ongoing nightmare: It took an inexplicable 17 days just for my individual Apple Developer enrollment to be approved, even though my payment cleared on day one. My first app, PasuaX, has now been completely frozen on "Waiting for Review" for 10 days. The App Review team officially granted me an "Expedited Review" (Cases 102974693297 and 102976576467). Support agents explicitly confirmed it was accepted and stated the review would begin "shortly." Yet, as of today—Day 27 overall—absolutely nothing has changed. The status remains frozen. Whenever I follow up, I receive the exact same copy-pasted automated response. Because of the highly unusual 17-day initial enrollment delay, I strongly suspect my developer account has a hidden hold, flag, or backend bug that is physically preventing the App Store Connect system from moving the app to "In Review." Has anyone else experienced a "granted" expedited review that completely fails to trigger? How can I get a real, human technical specialist to clear this backend blocker today? Thank you in advance for any genuine human assistance.
Replies
1
Boosts
0
Views
169
Activity
Sep ’26