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New app stuck in “Waiting for Review” for 11 days, expedited review approved but no change
Hi all, My app submission has been in “Waiting for Review” since 9 October (11 days now) and I’m trying to work out whether something is holding it on my side. Details Apple ID 6818209979 Version 1.0 (build 6), iPhone only Two auto-renewable subscriptions (monthly and yearly), first submission, submitted together with the build Release: automatic after approval What I’ve checked or tried Paid Apps agreement, tax and banking are all Active The app and both subscriptions show “Waiting for Review”; no messages in App Review / Resolution Center, and no emails beyond the submission confirmation 14 October: sent a review status request through Contact Us. No reply so far 17 October: requested an expedited review and got the confirmation “We’ll expedite review”, but the status hasn’t changed since Questions Is 11 days normal at the moment for a new app with first-time subscriptions, or does this usually mean something needs attention (an account check, the subscriptions, metadata)? Is there anything else I should check in App Store Connect before contacting support again? Has anyone seen an expedite approval not move the status, and what helped? I’d rather not cancel and resubmit and lose my place in the queue, but I’m happy to fix anything on my side. Any pointers appreciated, and thank you to anyone from App Review who can take a look.
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New app stuck in “Waiting for Review” for 11 days, expedited review approved but no change
Hi all, My app submission has been in “Waiting for Review” since 9 October (11 days now) and I’m trying to work out whether something is holding it on my side. Details Apple ID 6818209979 Version 1.0 (build 6), iPhone only Two auto-renewable subscriptions (monthly and yearly), first submission, submitted together with the build Release: automatic after approval What I’ve checked or tried Paid Apps agreement, tax and banking are all Active The app and both subscriptions show “Waiting for Review”; no messages in App Review / Resolution Center, and no emails beyond the submission confirmation 14 October: sent a review status request through Contact Us. No reply so far 17 October: requested an expedited review and got the confirmation “We’ll expedite review”, but the status hasn’t changed since Questions Is 11 days normal at the moment for a new app with first-time subscriptions, or does this usually mean something needs attention (an account check, the subscriptions, metadata)? Is there anything else I should check in App Store Connect before contacting support again? Has anyone seen an expedite approval not move the status, and what helped? I’d rather not cancel and resubmit and lose my place in the queue, but I’m happy to fix anything on my side. Any pointers appreciated, and thank you to anyone from App Review who can take a look.
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