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App in review since Sep 30: two rejections resolved, now no update since Oct 12
We’re hoping someone can give us some insight into why it is taking so long for our app to be reviewed even when we have expedited it. We submited on 9/30 and Apple has gone silent since 10/12 after their second rejection. Submission ID: 7fc4df7b-a330-48c8-8690-24a74ae52842 Timeline: Sep 30: Submitted for review Oct 8: Rejected under Guidelines 5 (CallKit/China) and 2.1 (demo account access). We removed China as a territory, provided new credentials and login steps, and resubmitted the same day. Oct 12: Rejected under Guideline 3.2 (Business). We answered all five questions in the Resolution Center and resubmitted within 30 minutes. Oct 12 to today: Status has stayed at Waiting for Review with no response. Oct 20: We sent a follow-up in App Store Connect and called Developer Support. After a long hold, the agent couldnt help us at all.
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App in review since Sep 30: two rejections resolved, now no update since Oct 12
We’re hoping someone can give us some insight into why it is taking so long for our app to be reviewed even when we have expedited it. We submited on 9/30 and Apple has gone silent since 10/12 after their second rejection. Submission ID: 7fc4df7b-a330-48c8-8690-24a74ae52842 Timeline: Sep 30: Submitted for review Oct 8: Rejected under Guidelines 5 (CallKit/China) and 2.1 (demo account access). We removed China as a territory, provided new credentials and login steps, and resubmitted the same day. Oct 12: Rejected under Guideline 3.2 (Business). We answered all five questions in the Resolution Center and resubmitted within 30 minutes. Oct 12 to today: Status has stayed at Waiting for Review with no response. Oct 20: We sent a follow-up in App Store Connect and called Developer Support. After a long hold, the agent couldnt help us at all.
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