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My App Store review experience❤️
I feel like I owe a big THANK YOU to Ori from Apple Developer Support! It has been a long and frustrating journey, but I finally made it through. And if there’s one thing I want to tell other developers going through the same situation, it’s this: DON’T GIVE UP. Keep pushing, stay patient, and keep fighting for your app. Our app had been stuck in "Waiting for Review" since October 8th. I had sent multiple emails, submitted expedited review requests, and spoken with different support representatives, but nothing seemed to work. Not even a response from Apple Support. It honestly felt like everything had gone silent. Then, today, while checking my account status, I got lucky and noticed that phone support was available. I immediately requested a callback and waited. And when I say I waited two hours, I mean literally TWO HOURS! 😂 I had already made up my mind that I wasn't going to hang up, even if it meant waiting 10 hours. Finally, Ori from Apple Developer Support answered. From the moment we started talking, she was incredibly helpful, friendly, and understanding. I explained how long we had been waiting, all the efforts I had made, the emails I had sent, the expedited requests, and the different representatives I had spoken with, all without any progress. She genuinely listened, apologized for the experience, and assured me that our app would be reviewed within the next 24–48 hours. But she didn't just make a promise and leave it there. She actually kept me on the phone while she sent a direct message to the App Review team to follow up on our case. And guess what? Shortly after we ended the call, I received an email notification: "Your app is now In Review." Then, within the next TWO HOURS, another email arrived: "Congratulations! Your app has been approved." I can't explain how happy I was seeing that notification! I also took the opportunity to mention that many other developers have been experiencing similar delays and frustrations. Ori acknowledged my concerns and raised the issue with the appropriate department responsible for handling these matters. I truly appreciate her professionalism, kindness, and willingness to go the extra mile. Thank you, Ori! You made a real difference. One more thing I'd like to share with fellow developers: When you finally get connected with Apple Developer Support, please be respectful. I was honestly surprised when Ori specifically appreciated how respectful I had been during our conversation. We all know how frustrating these situations can be, especially after waiting weeks without answers, but getting angry or shouting won't necessarily get things resolved faster. Be patient, explain your situation clearly, stay respectful, and don't give up. That's my story. I hope it gives some encouragement to developers who are still waiting for their apps to be reviewed and approved. Wishing everyone the best of luck, and I genuinely hope your approval emails arrive soon! A special THANK YOU to Ori from Apple Developer Support. If you happen to read this post, please know that I genuinely appreciate your support, kindness, and help. You went above and beyond, and your efforts made a real difference. Thank you again, Ori! ❤️
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App Stuck in Review Since October 8 Despite Expedited Review Approval — Request for Assistance
Dear Apple App Review Team, I’m creating this post in the hope of bringing our situation to the attention of the appropriate Apple team, as we’ve exhausted nearly every available channel trying to obtain an update on our app review. Our app has been waiting for review since October 8, despite our request for an expedited review being accepted. Since then, we’ve followed up with multiple Apple Support representatives and sent several emails, but unfortunately, we still haven’t received a meaningful update or clarification regarding the delay. For reference, our Apple Support case ID is 103001695983. Our team has invested considerable time and effort in addressing Apple’s feedback across multiple rounds of rejection. We’ve worked diligently to resolve every issue raised and ensure the app complies with Apple’s guidelines. The app has also been available on Google Play since 2024, and the prolonged delay is putting us in an increasingly difficult position with our client. What makes this situation particularly concerning is that several other developers have reported similar delays in the community, suggesting that we may not be alone in experiencing this issue. We understand that the App Review process requires careful evaluation, and we respect the work involved in maintaining the quality and integrity of the App Store. However, given the time our submission has already spent awaiting review, the approval of our expedited review request, and our repeated attempts to obtain an update, the lack of communication has become increasingly frustrating. Could someone from the Apple App Review team please look into our submission and advise us on its current status or the next steps required to move the review forward? Even a brief update would help us better understand the situation and set realistic expectations with our client. We’ve made every effort to address the feedback provided and have continued to follow up through the appropriate channels. At this stage, we’re hoping this post can help bring the submission to the attention of the relevant team so we can finally make some progress. Thank you for your time. We would sincerely appreciate any assistance or clarification that helps move this forward.
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Waiting for review
We submitted our app on the 8th, and ever since, it has been stuck on “Waiting for Review” with absolutely no progress or communication from the App Review team. We’ve sent multiple emails, opened several tickets, spoken to different advisors, and even submitted an expedited review request. The last advisor I spoke with confirmed that the expedited request had been accepted, yet the status remains unchanged. Honestly, this is beyond frustrating. For a company with a $5 trillion market cap, you’d expect a little more accountability, transparency, and respect for developers who rely on your platform. Instead, we’re left chasing updates, opening tickets, and having the same conversations over and over again, with nothing to show for it. At this point, capitalism is truly at its peak: record-breaking valuations, but seemingly zero urgency when it comes to supporting the developers who help build the ecosystem. Unbelievable.
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My App Store review experience❤️
I feel like I owe a big THANK YOU to Ori from Apple Developer Support! It has been a long and frustrating journey, but I finally made it through. And if there’s one thing I want to tell other developers going through the same situation, it’s this: DON’T GIVE UP. Keep pushing, stay patient, and keep fighting for your app. Our app had been stuck in "Waiting for Review" since October 8th. I had sent multiple emails, submitted expedited review requests, and spoken with different support representatives, but nothing seemed to work. Not even a response from Apple Support. It honestly felt like everything had gone silent. Then, today, while checking my account status, I got lucky and noticed that phone support was available. I immediately requested a callback and waited. And when I say I waited two hours, I mean literally TWO HOURS! 😂 I had already made up my mind that I wasn't going to hang up, even if it meant waiting 10 hours. Finally, Ori from Apple Developer Support answered. From the moment we started talking, she was incredibly helpful, friendly, and understanding. I explained how long we had been waiting, all the efforts I had made, the emails I had sent, the expedited requests, and the different representatives I had spoken with, all without any progress. She genuinely listened, apologized for the experience, and assured me that our app would be reviewed within the next 24–48 hours. But she didn't just make a promise and leave it there. She actually kept me on the phone while she sent a direct message to the App Review team to follow up on our case. And guess what? Shortly after we ended the call, I received an email notification: "Your app is now In Review." Then, within the next TWO HOURS, another email arrived: "Congratulations! Your app has been approved." I can't explain how happy I was seeing that notification! I also took the opportunity to mention that many other developers have been experiencing similar delays and frustrations. Ori acknowledged my concerns and raised the issue with the appropriate department responsible for handling these matters. I truly appreciate her professionalism, kindness, and willingness to go the extra mile. Thank you, Ori! You made a real difference. One more thing I'd like to share with fellow developers: When you finally get connected with Apple Developer Support, please be respectful. I was honestly surprised when Ori specifically appreciated how respectful I had been during our conversation. We all know how frustrating these situations can be, especially after waiting weeks without answers, but getting angry or shouting won't necessarily get things resolved faster. Be patient, explain your situation clearly, stay respectful, and don't give up. That's my story. I hope it gives some encouragement to developers who are still waiting for their apps to be reviewed and approved. Wishing everyone the best of luck, and I genuinely hope your approval emails arrive soon! A special THANK YOU to Ori from Apple Developer Support. If you happen to read this post, please know that I genuinely appreciate your support, kindness, and help. You went above and beyond, and your efforts made a real difference. Thank you again, Ori! ❤️
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5d
App Stuck in Review Since October 8 Despite Expedited Review Approval — Request for Assistance
Dear Apple App Review Team, I’m creating this post in the hope of bringing our situation to the attention of the appropriate Apple team, as we’ve exhausted nearly every available channel trying to obtain an update on our app review. Our app has been waiting for review since October 8, despite our request for an expedited review being accepted. Since then, we’ve followed up with multiple Apple Support representatives and sent several emails, but unfortunately, we still haven’t received a meaningful update or clarification regarding the delay. For reference, our Apple Support case ID is 103001695983. Our team has invested considerable time and effort in addressing Apple’s feedback across multiple rounds of rejection. We’ve worked diligently to resolve every issue raised and ensure the app complies with Apple’s guidelines. The app has also been available on Google Play since 2024, and the prolonged delay is putting us in an increasingly difficult position with our client. What makes this situation particularly concerning is that several other developers have reported similar delays in the community, suggesting that we may not be alone in experiencing this issue. We understand that the App Review process requires careful evaluation, and we respect the work involved in maintaining the quality and integrity of the App Store. However, given the time our submission has already spent awaiting review, the approval of our expedited review request, and our repeated attempts to obtain an update, the lack of communication has become increasingly frustrating. Could someone from the Apple App Review team please look into our submission and advise us on its current status or the next steps required to move the review forward? Even a brief update would help us better understand the situation and set realistic expectations with our client. We’ve made every effort to address the feedback provided and have continued to follow up through the appropriate channels. At this stage, we’re hoping this post can help bring the submission to the attention of the relevant team so we can finally make some progress. Thank you for your time. We would sincerely appreciate any assistance or clarification that helps move this forward.
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88
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1w
Waiting for review
We submitted our app on the 8th, and ever since, it has been stuck on “Waiting for Review” with absolutely no progress or communication from the App Review team. We’ve sent multiple emails, opened several tickets, spoken to different advisors, and even submitted an expedited review request. The last advisor I spoke with confirmed that the expedited request had been accepted, yet the status remains unchanged. Honestly, this is beyond frustrating. For a company with a $5 trillion market cap, you’d expect a little more accountability, transparency, and respect for developers who rely on your platform. Instead, we’re left chasing updates, opening tickets, and having the same conversations over and over again, with nothing to show for it. At this point, capitalism is truly at its peak: record-breaking valuations, but seemingly zero urgency when it comes to supporting the developers who help build the ecosystem. Unbelievable.
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8
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510
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2w