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Reply to Enrollment blocked 84 days under Operations Review — two contradictory causes given, and the workaround Apple recommended also fails
I’ve been developing for Apple platforms since 2010, attended WWDC in San Francisco in 2012, worked as an Apple Consultant, and have been involved in bringing around 100 apps to the App Store throughout my professional career. Unfortunately, getting my own individual Apple Developer Program membership approved has turned into an incredibly frustrating experience. My enrollment has been stuck for several months. I’ve completed the requested identity verification steps, followed Apple’s instructions, and contacted Developer Support numerous times. The case was escalated to the Operations team, but nothing seems to have progressed. Each time I follow up, I receive essentially the same generic response, often from a different support representative: the team is working on it, and no further action is required. There is no explanation of what’s blocking the enrollment, no estimated resolution date, and no apparent way to reach someone who can actually resolve the issue. Meanwhile, I have apps ready for distribution that I cannot publish through my individual account. I understand that Apple cannot discuss individual account issues in these forums, and I’m not asking for that. My question to the community: Has anyone experienced a similarly prolonged enrollment process and found a successful way to escalate it beyond regular Developer Support? After more than 15 years in the Apple developer ecosystem, I find this experience deeply disappointing. I’m simply looking for a way to get an actual resolution rather than another automated-sounding reply.
1w
Reply to Enrollment blocked 84 days under Operations Review — two contradictory causes given, and the workaround Apple recommended also fails
I’ve been developing for Apple platforms since 2010, attended WWDC in San Francisco in 2012, worked as an Apple Consultant, and have been involved in bringing around 100 apps to the App Store throughout my professional career. Unfortunately, getting my own individual Apple Developer Program membership approved has turned into an incredibly frustrating experience. My enrollment has been stuck for several months. I’ve completed the requested identity verification steps, followed Apple’s instructions, and contacted Developer Support numerous times. The case was escalated to the Operations team, but nothing seems to have progressed. Each time I follow up, I receive essentially the same generic response, often from a different support representative: the team is working on it, and no further action is required. There is no explanation of what’s blocking the enrollment, no estimated resolution date, and no apparent way to reach someone who can actually resolve the issue. Meanwhile, I have apps ready for distribution that I cannot publish through my individual account. I understand that Apple cannot discuss individual account issues in these forums, and I’m not asking for that. My question to the community: Has anyone experienced a similarly prolonged enrollment process and found a successful way to escalate it beyond regular Developer Support? After more than 15 years in the Apple developer ecosystem, I find this experience deeply disappointing. I’m simply looking for a way to get an actual resolution rather than another automated-sounding reply.
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