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Apple Developer Program enrollment stuck on Pending after payment submission — no support response
Hello everyone, I’m experiencing an issue with my Apple Developer Program enrollment and would appreciate any advice or assistance from Apple staff. I enrolled as an individual using my own Apple Account. Apple requested identity verification documents, which I submitted successfully. After verification, I received an email confirming that I could continue the enrollment process. I then entered my payment details using a bank card issued in my own name and received an order confirmation email stating that my order would be processed within two business days. However, my enrollment is still showing “Pending”, and the Developer website continues to display: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” I cannot currently verify whether the payment was charged, and I don’t want to submit another payment and risk being charged twice. I have already contacted Apple Developer Support, but have not received a response. Phone support is not available for my account or region, so I have no way to speak directly with a representative. Could an Apple representative please help clarify: Is my original payment order still being processed, or has it failed? Why does the enrollment remain Pending after submitting the payment? Should I attempt the purchase again, or could this cause a duplicate charge? Is there any alternative way to contact the enrollment support team when phone support is unavailable? I have completed the requested identity verification and am simply trying to finish the membership activation. Thank you for your help.
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Apple Developer Program enrollment stuck on Pending after payment submission — no support response
Hello everyone, I’m experiencing an issue with my Apple Developer Program enrollment and would appreciate any advice or assistance from Apple staff. I enrolled as an individual using my own Apple Account. Apple requested identity verification documents, which I submitted successfully. After verification, I received an email confirming that I could continue the enrollment process. I then entered my payment details using a bank card issued in my own name and received an order confirmation email stating that my order would be processed within two business days. However, my enrollment is still showing “Pending”, and the Developer website continues to display: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” I cannot currently verify whether the payment was charged, and I don’t want to submit another payment and risk being charged twice. I have already contacted Apple Developer Support, but have not received a response. Phone support is not available for my account or region, so I have no way to speak directly with a representative. Could an Apple representative please help clarify: Is my original payment order still being processed, or has it failed? Why does the enrollment remain Pending after submitting the payment? Should I attempt the purchase again, or could this cause a duplicate charge? Is there any alternative way to contact the enrollment support team when phone support is unavailable? I have completed the requested identity verification and am simply trying to finish the membership activation. Thank you for your help.
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