I just wanted to set your expectations here. There are a lot of us having the same problem and communication is an absolute mess. I have been seeing posts of people without communication for over a month for their membership, and sometimes even longer for app approval. I am in the same boat, and even got a reply from support, replied to their email within 5 minutes, and then radio silence from them for 2 days after. It is a very frustrating time with their support right now.

I finally got a reply email and replied right back and silence for over 24hours. This is ridiculous especially after charging to be a developer then just ignoring people. Phone support still down, really, every day for 2 weeks since i have started watching?

Right there with you. They constantly have the call line locked down and unable to call, and when they do reach out it takes forever for a reply. I reached out, they emailed back after like 3 days, and then i replied to the email 10 minutes after i received it and it has now been another 24 hours and they have not replied. Considering they have taken money from us I am very close to gathering info and going to the BBB. This is beyond frustrating at this point.