@Apple Developer Support Hello! Unfortunately, we have not received any email with instructions. We have also checked our spam folder, but nothing was found. Could you please resend the instructions? Thank you for your help!

Hello, We received only one email from Apple Developer Support on October 16th. We have attached a screenshot of that email for your reference. Unfortunately, the email did not contain any instructions or next steps to resolve our issue. Could you please clarify which instructions you are referring to or resend them to us? We would appreciate your assistance, as the issue remains unresolved.