First App Stuck in Waiting for Review Since October 20

App Store Distribution & Marketing App Review
hienho OP
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Hello App Review Team,

Our app has remained in "Waiting for Review" since 10/07 (with a resubmission on 10/20 after we cancelled to include the subscriptions), and we have not received a response through the available support channels. We had submitted an expedited review request, which was approved. The same app has already passed TestFlight external beta review, so we were not expecting the App Store review itself to take this long. It would be great to know if anything further is needed from us so that we can plan the launch accordingly.

App details:
Submission ID: f9633cec-c596-4e78-90b8-aec89b0e2691
Submitted: Oct 20, 2026 at 11:47 PM
Current status: Waiting for Review
Beta review: approved

Thank you very much for your time.

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GetResubmit OP

Your source-history audit is useful for showing independent development, but it may not answer a 4.3(a) concern about the app’s concept or user experience.

I’d add a short side-by-side comparison with the closest passport-photo apps: show the complete flow from capture guidance to framing, background replacement, output formats, and batch export. For each claimed difference, include a screenshot from the submitted build and explain what the user can do or achieve that the comparison app does not offer.

Keep the technical provenance report as supporting evidence, but lead with the visible product differences. In your existing App Review conversation, ask whether the concern is primarily binary, metadata, or concept/experience, and request clarification about which part of the submitted app they want you to address. Avoid another resubmission with the same experience unless you can make a meaningful change tied to the concern.