iOS 1.1 "In Review" since Oct 10 with no status change or messages

Hi everyone,

My app has been "In Review" for 11 days with no status change and no messages in App Store Connect. I'd like to know if this is something others have seen and whether there is anything I can do on my side.

Details

  • App: MedicBase: Travel Nurse Tax (App ID 6818114300)
  • Version: iOS 1.1
  • Submitted: Oct 9
  • Status: "In Review" since Oct 10, about 1:31 AM
  • Earlier 1.1 submission: it went to "In Review" within hours and was rejected on Oct 7. The issues from that rejection were fixed before I resubmitted.
  • Messages in the Resolution Center: none
  • Agreements: all active under the Business tab

What I've tried

  • Contacted App Review on Oct 15 (case 102997371540) and again on Oct 20 via "Contact Us". I have had no reply so far.

Questions

  1. Is a review this long, with no messages, a known pattern for a new or recently rejected app?
  2. Is there something I should check in App Review Information, such as a demo account or review notes?
  3. If there's still no change by this Friday, would you resubmit, or does that reset the queue position?

Thanks for any experience you can share.