Hello Apple Developer Community,
We are experiencing a significant delay with our first production release and would appreciate guidance from anyone who has faced a similar situation or can help escalate this to the appropriate Apple team.
Our app, PriceEasy Enterprise, has been stuck in "Waiting for Review" for over 4 days, and the review process has not started yet.
App Details:
App Name: PriceEasy Enterprise
Apple App ID: 6822673059
Version: 1.0
Build: 4 (1.0.3)
Current Status: Waiting for Review
What we have tried so far:
Submitted 4–5 expedited review requests through Apple's official channel.
Contacted Apple Developer Support requesting manual escalation.
Sent follow-up emails explaining the business impact.
Requested a callback from the support team and provided contact details for our Senior Developer and CEO.
Unfortunately, we haven't received any meaningful response or update, and the submission remains in the same status.
Business Impact:
Our company's headquarters is in Houston, Texas, USA, and we serve clients across the US and internationally. This release is important for our business operations and client commitments. The delay is affecting our planned launch.
We would appreciate help with the following:
Has anyone experienced a similar delay recently?
Were you able to get your submission moved into review through Developer Support or another escalation channel?
Is there any way to get direct assistance from the App Review Operations team?
Can an Apple representative help investigate why the submission has not yet been picked up for review?
We understand that Apple needs sufficient time to review every submission. However, given the repeated expedited requests and lack of response, we would really appreciate some guidance or assistance.
Thank you for your time and help.
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