Hi,
I have a question about the numbers that we get from using the App Store Connect API and what is visible through Metrics/Analytics in App Store Connect's UI.
Specifically, there appears to be significant discrepencies between counts for downloads, installs, deletes when comparing both data sets. I would expect them to be the same.
Our workflow:
Run app_installs_deletes through the API and download the provided report from the URL received
Run Analytics, Total Downloads, through App Store Connect website
In my case, running this for a day well in the past (to cater for catch up processing time), for example 20th Sept 2026, I get 37622 total downloads from the ASC website, but 21190 from the report data. This is a significant difference.
What specific API report should be run to get the same data as displasy in App Store Connect? Looking to ensure that I have exact number from the ASC analytics/metrics, through an API report, on Installs, Updates, Deletes, Downloads.
Any help appreciated.
Developer support pointed me to post in the forums...
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect API
Tags:
App Store Connect API
App Store
Analytics & Reporting
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