Thanks for the response. I submitted Custovia on October 9, and it moved to “In Review” on October 13. It has remained in that status ever since, with no further updates. I've also emailed Apple twice but haven't received a response. I understand that the 48-hour target isn't a guarantee, but being stuck in “In Review” for this long without any communication is frustrating, especially when it delays the app's release. I'll try contacting App Review directly through App Store Connect.