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Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
@DTS Engineer Thank you for taking the time to reply, and apologies for posting in a TestFlight thread. I replied here because I haven't been able to get a response anywhere else, and very few review-related threads seem to not receive an answer. To clarify, I'm not disagreeing with the rejection, so I don't believe an appeal is the right route. I read the feedback carefully, fixed everything App Review asked for, and checked it many times before replying in App Store Connect and resubmitting. The problem is that the resubmission then received no response for over a week. Because the required changes were in a new build, I had to cancel that submission and submit the new build with all the fixes. I understand this has put me back in the queue, but it has now been waiting far longer than the usual 24 to 48 hours. I have already requested an expedited review and sent several messages through the Contact App Review page, but I haven't received a reply. I have a launch deadline and investors waiting on the release, so the delay is causing real problems for my business. I hope you can understand the frustration. I'm also not the only one. There are many recent posts on the forums from developers whose apps have been waiting a long time for over 2 weeks or even over a month without being reviewed, and without a reply from App Review. If you're able to share why reviews are currently taking so much longer than usual, it would help a lot of us plan around it. If there is any way to have someone check whether my submission is stuck or needs anything from me, I would be very grateful: Apple ID: 6811972510 Submission ID: 258b9205-1ff6-4e1d-9f10-7a416e9e0212 Thank you again for your help.
2w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hello @DTS Engineer I'd be very grateful for any help or advice with my app review. My app, UniCollab, was rejected, and I fixed everything App Review asked for and replied in App Store Connect. After more than a week with no response, I had to cancel that submission so I could upload a new build with the requested changes and further bug fixes. I understand this has probably put me back at the start of the queue. I have since submitted an expedited review request, as I have a launch deadline and investors waiting on the release and really pushing me about it. If anyone from Apple is able to look into this or advise on next steps, the details are: Apple ID: 6811972510 Submission ID: 258b9205-1ff6-4e1d-9f10-7a416e9e0212 Thank you very much for your time.
2w
Reply to App Stuck in “Waiting for Review” for 5 Days and No Response from Apple Support
Mine has been stuck for almost two weeks too. They were very quick to reject it, taking less than 24 hours, but ever since I provided everything they asked for and made all the required changes, it hasn’t even been reviewed. Honestly, it makes me want to cancel the submission and resubmit it, especially since I’ve already fixed everything they told me to.
3w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
@DTS Engineer Thank you for taking the time to reply, and apologies for posting in a TestFlight thread. I replied here because I haven't been able to get a response anywhere else, and very few review-related threads seem to not receive an answer. To clarify, I'm not disagreeing with the rejection, so I don't believe an appeal is the right route. I read the feedback carefully, fixed everything App Review asked for, and checked it many times before replying in App Store Connect and resubmitting. The problem is that the resubmission then received no response for over a week. Because the required changes were in a new build, I had to cancel that submission and submit the new build with all the fixes. I understand this has put me back in the queue, but it has now been waiting far longer than the usual 24 to 48 hours. I have already requested an expedited review and sent several messages through the Contact App Review page, but I haven't received a reply. I have a launch deadline and investors waiting on the release, so the delay is causing real problems for my business. I hope you can understand the frustration. I'm also not the only one. There are many recent posts on the forums from developers whose apps have been waiting a long time for over 2 weeks or even over a month without being reviewed, and without a reply from App Review. If you're able to share why reviews are currently taking so much longer than usual, it would help a lot of us plan around it. If there is any way to have someone check whether my submission is stuck or needs anything from me, I would be very grateful: Apple ID: 6811972510 Submission ID: 258b9205-1ff6-4e1d-9f10-7a416e9e0212 Thank you again for your help.
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2w
Reply to TestFlight builds expired across multiple apps; new builds cannot be installed (“Requested app is not available or doesn’t exist”)
Hello @DTS Engineer I'd be very grateful for any help or advice with my app review. My app, UniCollab, was rejected, and I fixed everything App Review asked for and replied in App Store Connect. After more than a week with no response, I had to cancel that submission so I could upload a new build with the requested changes and further bug fixes. I understand this has probably put me back at the start of the queue. I have since submitted an expedited review request, as I have a launch deadline and investors waiting on the release and really pushing me about it. If anyone from Apple is able to look into this or advise on next steps, the details are: Apple ID: 6811972510 Submission ID: 258b9205-1ff6-4e1d-9f10-7a416e9e0212 Thank you very much for your time.
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2w
Reply to App Stuck in “Waiting for Review” for 5 Days and No Response from Apple Support
Mine has been stuck for almost two weeks too. They were very quick to reject it, taking less than 24 hours, but ever since I provided everything they asked for and made all the required changes, it hasn’t even been reviewed. Honestly, it makes me want to cancel the submission and resubmit it, especially since I’ve already fixed everything they told me to.
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3w