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Rejected under 2.3.7 (price in screenshots): fixed metadata, replied twice, no response in a week
My app was rejected under Guideline 2.3.7 (Accurate Metadata). One screenshot showed an unlock sheet that mentioned the price and the word “free”. The review was on an iPad Air 11-inch (M3), version 1.0 (13). The message says to revise the metadata and reply to the message. I replaced that screenshot with one that has no purchase wording. The new one is in the iPhone 6.3" and iPad 13" sets. I then replied to App Review through Resolution Center. I’ve replied twice now, and it has been a week with no response and no status change. Is a reply alone enough, or do I have to resubmit? The message doesn’t say whether a new binary is needed. The binary is unchanged. I’ve read that metadata-only rejections can be answered with Resolve → Reply to App Review, and also that an accidental “Add for Review” can cost you the reply option. Which has worked for you on a rejected version? And how long did Apple take to answer a reply? I can’t edit the iPhone 6.9" and 6.5" screenshot sets. Both still show the old screenshot at the end. In Media Manager the tiles open a preview but have no delete control, and the upload buttons are disabled. Is the rejected version locked? Is there an Edit control I’m missing? Could those old sets be why my replies are stuck? I’d also like to know whether Apple’s check reads all device sizes or only the one reviewed, and whether the 6.9" and 6.5" sets can just be removed when the 6.3" set is there. If you’ve been in this spot, did anything get a reviewer’s attention? Examples would be a call request through App Review Contact, an expedite request, or resubmitting. Thanks for any advice.
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Rejected under 2.3.7 (price in screenshots): fixed metadata, replied twice, no response in a week
My app was rejected under Guideline 2.3.7 (Accurate Metadata). One screenshot showed an unlock sheet that mentioned the price and the word “free”. The review was on an iPad Air 11-inch (M3), version 1.0 (13). The message says to revise the metadata and reply to the message. I replaced that screenshot with one that has no purchase wording. The new one is in the iPhone 6.3" and iPad 13" sets. I then replied to App Review through Resolution Center. I’ve replied twice now, and it has been a week with no response and no status change. Is a reply alone enough, or do I have to resubmit? The message doesn’t say whether a new binary is needed. The binary is unchanged. I’ve read that metadata-only rejections can be answered with Resolve → Reply to App Review, and also that an accidental “Add for Review” can cost you the reply option. Which has worked for you on a rejected version? And how long did Apple take to answer a reply? I can’t edit the iPhone 6.9" and 6.5" screenshot sets. Both still show the old screenshot at the end. In Media Manager the tiles open a preview but have no delete control, and the upload buttons are disabled. Is the rejected version locked? Is there an Edit control I’m missing? Could those old sets be why my replies are stuck? I’d also like to know whether Apple’s check reads all device sizes or only the one reviewed, and whether the 6.9" and 6.5" sets can just be removed when the 6.3" set is there. If you’ve been in this spot, did anything get a reviewer’s attention? Examples would be a call request through App Review Contact, an expedite request, or resubmitting. Thanks for any advice.
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Stuck Waiting for Review
Hi, I'm curious if others have spent a long time stuck waiting for review. I submitted a week ago, and have a growing audience exited to play my new game and continuing to not have it available is hurting my growth. Should I submit a form for expedited review? Apple ID : 6816716633 Name: Atlas of Crowns Submission ID: 08837345-2546-48a8-a330-930d68dad2e0
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