Hello Apple App Review Team,
I submitted my macOS app for review on October 16, 2026, and it has now been nearly three weeks without approval.
Here is the timeline:
October 16: Initial app submission.
October 26: Contacted Apple Developer Support regarding the review delay (Case ID: 103009347788).
October 29: Received a Guideline 5 rejection concerning OpenAI references and distribution in China mainland.
October 29: Followed Apple's instructions, excluded China mainland from distribution, and resubmitted the app.
November 5: The app remains in "Waiting for Review", and my support request has received no response beyond the automated acknowledgment.
I have also addressed the previous Guideline 2.1 information request by providing a screen recording and detailed documentation.
I understand that review times can vary, but I am concerned about the prolonged process and the lack of response to my support request.
Could someone from the App Review team please investigate whether my submission is progressing normally and whether any additional action is required?
I am not requesting approval without review. I would simply appreciate a status update and confirmation that there are no outstanding issues preventing the review from proceeding.
Thank you for your assistance.