First app stuck in "Waiting for Review" since Oct 23 – support case has no reply

Hello,

My first app has been in "Waiting for Review" since October 23, 2026, and I'm hoping someone from App Review can look into it.

  • App name: Daily Movement Finder
  • Apple ID: 6822754304
  • Version: iOS 1.0 (with two auto-renewable subscriptions)
  • First submitted: October 21, 2026
  • October 23: Received a Guideline 2.1 Information Needed request. I replied the same day with the screen recording and the written answers, and resubmitted.
  • Since October 23: Status has stayed at "Waiting for Review" and has never moved to "In Review".
  • November 1: Contacted Developer Support (Case ID 103015786444). No reply yet.

I've checked App Store Connect. My agreements are active, and there are no new messages from App Review. I haven't cancelled or resubmitted, so I don't lose my place in the queue.

Could someone please check whether anything else is needed from me, or whether the submission is stuck?

Thank you!