App Review

hi, please I need help, is it normal to ahve my app waiting fir review for three weeks? its my first app submission, ive not recieved feedback in these three weeks.

i was assured id get a review in 48 hours Max, its been more than 480 hours.

please is there anyway to contact anyone to know why this is happening.

Same exact situation for me. I have a friend who just finally got approved after 6 weeks.