New individual account (Team ID UTH8X8R54P). App ID 6825129426, bundle com.lichooo.inercia.
Since Oct 20, every processed build (latest 1.3.0 (7), uploaded Nov 2) fails to install for internal testers with "The requested app is not available or does not exist", including the account holder, whose Apple ID matches the one on the device. Submitting any build for external beta review returns 422 ENTITY_UNPROCESSABLE "Please try again later" (error IDs a82b110f-0641-44db-af8e-7452cb4bf93c and 4115b133-61c0-4135-9306-ba4bbe51514e).
Already checked:
- Latest Program License Agreement and Free Apps Agreement accepted (Active)
- EU DSA trader status completed
- Export compliance answered (no non-exempt encryption)
- Test Information complete (description, feedback email, privacy policy, contact, review notes)
- Internal tester status Accepted, internal build state IN_BETA_TESTING
- Re-uploading builds and reinstalling TestFlight didn't help
Support cases 103003383660 and 103004342314 are open with no resolution, and phone support is currently unavailable.
Could someone from the TestFlight team check whether the account is missing the beta agreement (BETA_CONTRACT_MISSING) or has a backend flag? Thank you.