My first iOS app was submitted on October 1. It has now been in App Review for 27 days. The current build has been in "Waiting for Review" since October 20 (8 days) and has never moved to "In Review." Apple is now the only thing holding up my business's iPhone launch.
What happened:
Oct 1: First submission.
Oct 9: Rejected for two issues. I fixed both the same day.
Oct 10: Resubmitted. That build then sat in "In Review" for 10 days with no update.
Oct 20: I replaced it with an updated build due to the version in review falling behind the live Android version. It has been "Waiting for Review" ever since.
Google Play approved the Android version in one day, and it launched on October 2.
App Store Connect shows no outstanding messages, metadata issues, agreements, or actions required from me. The in-app purchase is attached to the submission, and the review notes include a working demo account.
So far, I have:
Submitted four expedited review requests: two for the earlier build and two for the current one
Emailed App Review directly with the full timeline
Tried to request a phone call from Developer Support, but that option is no longer offered
None of this has moved the submission.
Could an Apple staff member please look into this? If there is a hold on my account or something I need to fix, I'll fix it the same day. I just need to know what it is.
For privacy, I'm not posting my app name, Apple ID, bundle ID or submission ID.