Is anyone else feeling deeply disappointed by the lack of communication around App Review?
I submitted my iOS app on October 6. As of October 24, it is still “Waiting for Review” — approximately 18 days later.
I contacted Apple Developer Support on October 13 and followed up on October 22. So far, I have received no response explaining what is happening, whether anything is wrong with my submission, or whether I need to take any action.
For reference, here are the details of my submission:
- App ID: 6817446637
- Platform / Version: iOS / 1.0.0
- Submitted: October 6, 2026, at 14:18 JST (UTC+9)
- Current status: Waiting for Review
- Support case: 102995107676
Reading other threads here, I have seen developers describing similar experiences: prolonged waits, unanswered inquiries, and no clear indication of what to do next. Seeing those reports makes this situation even more discouraging.
I understand that review times vary and that some apps require additional checks. I do not expect an annual membership fee to guarantee approval or priority treatment. But we pay an annual fee to participate in the Apple Developer Program, and I think it is reasonable to expect basic communication and a meaningful response when something appears to be stuck.
Waiting more than two weeks without review starting is frustrating enough. Having no response to a support inquiry after 11 days makes it much worse. Even a brief explanation that the case is being investigated, or an indication of when to expect an update, would make a difference.
As an independent developer who has put considerable time and effort into building an app, this experience has been deeply disappointing. In my view, this level of communication is not acceptable for a paid developer program.
For others who have been in this situation, did you eventually receive a response or find a way to get the issue investigated? Was there a specific support channel that actually helped?
If Apple staff are reading this, I hope you will take these experiences seriously. Developers should not have to post publicly just to find out whether their submissions and support requests are being handled.
Update: My app was approved on October 25, approximately 19 days after I submitted it on October 6. I have now released the approved version.
There were no replies to this thread, and I cannot say whether posting here had any effect, but I wanted to share the outcome for other developers experiencing a similar wait.
I’m relieved that the review is finally complete. However, I still hope Apple improves communication during extended review delays, especially when support inquiries go unanswered. Even a brief status update would make the waiting process much less frustrating.