First submission stuck in "Waiting for Review" since October 13

App Store Distribution & Marketing App Review
dcglanton OP
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My app’s first submission has been in Waiting for Review for 6 days with no change, not even an additional message. Here's a few details regarding my situation:

App: dawnflight: Social Alarm Clock (Apple ID 6816814335) Version: iOS 1.0, build 16, submitted Oct 13, 2026 at 11:16 PM CT Support case 102998760872 (opened Oct 16), no reply yet

The app launches Nov 1 with a seasonal event. Could someone check whether anything is holding up this submission? I just don't understand, the fact that not even my support case has not even gotten a response in 3 days is just poor service. I would like an explanation at the very least. Thank you.

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Pokpong OP

Six days in Waiting for Review is frustrating, especially with a launch date coming up. Unfortunately, forum members can't see or move an App Review submission, and opening a support case doesn't give us access to the queue either.

I would keep the existing support case open and reply to it with the submission ID, the exact current status, and your Nov 1 event date. Ask whether they can confirm the case is routed to the right team. In App Store Connect, check that the submission still has the intended build and that there isn't a new message or action request. I wouldn't withdraw and resubmit just to try to reset the wait, since that can put it back at the end of the queue.

For privacy, avoid posting the Apple ID or support case number publicly. Keep those details in your direct conversation with Apple Support.