Is there any way to contact App Developer Support via phone?

Hi all-

First time app submission here. My engineer submitted on October 9th. Google Play was quick to approve and I read Apple gets to most submissions within 48 hours, so naturally I expected at the beginning of last week we'd be ready to go.

Ten days later, we're still "Waiting for Review". What's more frustrating is that there's no way to contact them on the phone anymore and they won't answer messages via email. I'm kind of worried at this point that we've slipped through the cracks and there's no way to rectify the issue.

Does anybody know of any way I can talk to somebody on the phone for answers? I contacted Apple's regular support line and they said they couldn't help... I'm going from concerned to angry as our official launch is this weekend and I'm assuming we'll have to cancel at this point. What is Apple doing??

HAHAHA welcome to apple! i swear about a month or two ago i was able to get a phone call no problem (might have to sit on hold for 2-1/2 hours but still got a call). i just had to wait 2 weeks for an app to sit "in review" only for me to submit a request for expedited review and DAYS later it was rejected for reasons being they wanted me to basically submit the app review to them... taken by me... like literal screenrecordings...? Google play is much better to work with. I have no clue why apple just made this change but it is infuriating to use especially as we have to pay them annually to even be able to publish anything vs google is a one time dev account fee and much faster review times. I have learned to not depend on apple getting anything done in a timely manner anymore. truly a horrible experience now