Sign in with Apple rejects registered custom-domain redirect URL with “Invalid web redirect url”

Hello, I am experiencing a persistent Sign in with Apple issue for our production web application, Sai*aus. When Sign in with Apple is initiated using our registered custom-domain return URL, Apple returns: invalid_request Invalid web redirect url. Configuration:

  • Services ID: com.saiaus.app.auth
  • Production domain: sai-aus.com
  • Registered Return URL: https://sai-aus.com/__/auth/handler

We have verified that the redirect_uri sent in the authorization request exactly matches the registered Return URL. As a comparison test, using the Firebase-hosted handler URL https://sai-aus.firebaseapp.com/__/auth/handler with the same Services ID proceeds successfully to the Apple Account sign-in screen. The failure occurs with the registered custom-domain handler. We previously contacted Apple Developer Support regarding this issue:

  • Support Case: 102958526964
  • Support Case: 102960544416
  • Feedback Assistant: FB24784951

We submitted the issue through Feedback Assistant as directed and also provided follow-up information, but the issue remains unresolved. We tested the production flow again on October 4, 2026, and the same invalid_request / Invalid web redirect url. error is still reproducible. Could an Apple engineer please review FB24784951 and advise why the registered custom-domain Return URL is being rejected while the Firebase-hosted Return URL works? Thank you.

Hello,

I am following up on this issue after receiving a response from Apple Developer Support on October 28, 2026.

Developer Support advised me to use Apple Developer Forums because they do not provide direct technical support for this issue. However, I have already submitted Feedback Assistant report FB24784951 and contacted Developer Support under cases 102958526964 and 102960544416.

The issue remains reproducible: the registered custom-domain Return URL is rejected with “Invalid web redirect url,” while the Firebase-hosted handler URL proceeds to the Apple Account sign-in screen.

Could an Apple engineer or a developer experienced with Sign in with Apple review this case and advise what additional diagnostics or configuration checks would help identify the cause?

Thank you for your time and assistance.