Hello, Our iOS app, Pianino: Learn Piano (Apple ID: 6818886177), has been in the review process since October 9, 2026. Timeline: October 9: Apple requested additional information under Guideline 2.1. We provided the complete documentation and physical-device screen recording that same day. October 22: Apple identified a minor metadata issue involving the word "Free" in the app name. October 23: We corrected the name immediately and resubmitted. November 2: The submission is still "Waiting for Review", with no further issues reported. We have already: Submitted multiple expedited review requests. Contacted App Review through the official Contact Us form multiple times. Emailed App Review. Opened three Developer Support cases without receiving a substantive response. Some of our support case IDs are: 103004365636, 103010264523, 103013844665. Unfortunately, we can no longer use "Reply to App Review" in App Store Connect since resubmitting the corrected metadata. At this point, the prolonged delays and complete lack of meaningful communication are unacceptable. We have complied immediately with every request from Apple, yet our application remains stuck with no explanation or indication of when the review will proceed. Our Android app has already been available for months, while our entire iOS launch and advertising campaign remain on hold. This situation is causing real commercial disruption. We have spent countless hours trying to reach Apple through every available official channel, including repeated expedited review requests, support tickets, contact forms, and emails, without receiving any meaningful assistance. It is extremely frustrating that, despite following every required procedure and responding promptly to every request, we still have no way to understand what is happening or how to move forward. We urgently need someone from the Apple App Review team to intervene, investigate whether our submission is correctly queued or affected by an internal hold, and escalate our existing support cases. We are not requesting approval without review. We simply need our submission to be reviewed, or to be informed if any further action is required. After weeks of waiting and repeated unanswered attempts to contact Apple, we believe this situation deserves immediate attention and a concrete response. App: Pianino: Learn Piano Apple ID: 6818886177 Version: iOS 1.0.2 (Build 9) Thank you for your attention.